RE: type 2 errors with ssl server

This WebDNA talk-list message is from

1997

It keeps the original formatting. numero = 12216
interpreted = N
texte = >Hi all. I've posted a version of this question for starnine tech support,>but perhaps someone on the list has already dealt with this problem.I just sent a message to Carl about this from support, but others on the list might find it useful, too...- Marc_______________________________________________________________________________Carl -Let's see.. first off, the WebCatalog plug-in should not be crashing WebSTAR/SSL at all; it should run just the same in WebSTAR as it does in WebSTAR/SSL. It sounds likely that you either have a problem with your WebSTAR/SSL settings file or a conflict with another plug-in (though please make sure that this is the release version of WebCatalog from the StarNine site). When you get a chance, run Norton Disk Doctor and rebuild the desktop to make sure the computer is okay, then go into the WebSTAR/SSL folder and move the WebSTAR/SSL Settings file out of the WebSTAR/SSL folder. When you start up WebSTAR/SSL again, it will ask for your serial number and public/private key password, then create a completely new settings file. I would also take all plug-ins except the WebCatalog plug-in out of the Plug-Ins/SSL folder before starting it just to make sure there's no conflict.Next, make sure your suffix mappings are set up correctly for both WebSTAR and WebSTAR/SSL. In WebSTAR Admin, look in the Actions dialog box - the plug-in should automatically configure its own Action (it can't be changed), but for the CGI you should have an Action with an Application path of:WebCatalog:WebCatalog.acgiand a name ofWEBCATALOGAdd this if it's not already there, then go into the Suffix Mappings dialog. If you have more than one entry for .tmpl files, WebSTAR will use whichever suffix mapping comes highest in the list. If you are using the CGI, the suffix mapping should look like:WEBCATALOG .TMPL * * text/htmlwhile the one for the plug-in would look likeWEBCATALOG_PI .TMPL * * text/htmlIf you have them both, make sure the one you want to use is closest to the top of the list.Now, generally speaking, if you want to use WebCatalog with both WebSTAR and WebSTAR/SSL, you'll want to use the CGI - if you run two separate copies of the plug-in, they will each have separate information held in RAM that the other copy won't know about, and it's very easy to lose data or get confused.With the CGI, however, you can just run one copy that talks to both WebSTAR and WebSTAR/SSL, so all the data will be the same.The easiest way to set things up is just to run WebSTAR and WebSTAR/SSL out of the same folder, so they will share the WebCatalog folder that the CGI is inside. If you have WebSTAR and WebSTAR/SSL running out of different folders, however, all you need to do is make an alias of the WebCatalog folder in the WebSTAR folder, move it to the WebSTAR/SSL folder, and rename the folder alias so it's also called WebCatalog.I hope this helps - if you need further assistance, please let me know.Marc EagleStarNine Technologieshttp://www.smithmicro.com/>_______________________________________________________________________________>From: Carl Espe on Tue, Jul 1, 1997 10:10 PM>Subject: webcatalog problems with ssl>To: support@smithmicro.com>>We have webstar 2.0 and webstar/ssl 2.0 set up on the same server (one>copy of>webstar). They run in separate folders, each at the root level of the>hard disk.>>We also have webcatalog 2.0. We want to set it up to run on both the>regular webstar>server and also the ssl server. We installed it in both webstar folders>and set them up>with the same serial #, but the webcatalog running with the ssl server>doesn't work>properly:>>1. When we try to run the plugin in the ssl server, it bombs with a type >2 error as soon>as you hit a .tmpl page.>>2. When we run webcatalog.acgi with the ssl server, we are seeing strange>behavior.>The latest and most serious problem is that the invoice.tmpl page will>not process the>data sent by submitting the form data from shoppingcarts.tmpl (our store >is based on the>examples included with webcatalog). We get the error message saying that >the>'showcart' command requires a cart number, even though there is a cart>number in the>html in shoppingcart.tmpl.>>The same files, when moved over to the regular webstar folder, work just >fine with no>code changes.>>The store in the regular server is>http://www.planeteria.net/smartstore/entrytemp.tmpl.>>The store in the ssl server is>https://netnews.planeteria.net/smartstore/entrytemp.tmpl.>>My questions:>>1. Is it ok to run one copy of webcatalog in both the regular and ssl>folders?>2. Is the webcatalog plugin supposed to work with the ssl server? Why the>type 2>errors?>3. Why does the same code work in the regular webstar folder with the>webcatalog>plugin and not in the webstar ssl folder with the .acgi.>>Thanks for your help.>Carl Espe>cespe@planeteria.net>415 974-5174 Associated Messages, from the most recent to the oldest:

RE: type 2 errors with ssl server (Ed Lejarza 1997)
RE: type 2 errors with ssl server (N. Lyne 1997)
RE: type 2 errors with ssl server (bob 1997)
RE: type 2 errors with ssl server (Marc Eagle 1997)

>Hi all. I've posted a version of this question for starnine tech support,>but perhaps someone on the list has already dealt with this problem.I just sent a message to Carl about this from support, but others on the list might find it useful, too...- Marc_______________________________________________________________________________Carl -Let's see.. first off, the WebCatalog plug-in should not be crashing WebSTAR/SSL at all; it should run just the same in WebSTAR as it does in WebSTAR/SSL. It sounds likely that you either have a problem with your WebSTAR/SSL settings file or a conflict with another plug-in (though please make sure that this is the release version of WebCatalog from the StarNine site). When you get a chance, run Norton Disk Doctor and rebuild the desktop to make sure the computer is okay, then go into the WebSTAR/SSL folder and move the WebSTAR/SSL Settings file out of the WebSTAR/SSL folder. When you start up WebSTAR/SSL again, it will ask for your serial number and public/private key password, then create a completely new settings file. I would also take all plug-ins except the WebCatalog plug-in out of the Plug-Ins/SSL folder before starting it just to make sure there's no conflict.Next, make sure your suffix mappings are set up correctly for both WebSTAR and WebSTAR/SSL. In WebSTAR Admin, look in the Actions dialog box - the plug-in should automatically configure its own Action (it can't be changed), but for the CGI you should have an Action with an Application path of:WebCatalog:WebCatalog.acgiand a name ofWEBCATALOGAdd this if it's not already there, then go into the Suffix Mappings dialog. If you have more than one entry for .tmpl files, WebSTAR will use whichever suffix mapping comes highest in the list. If you are using the CGI, the suffix mapping should look like:WEBCATALOG .TMPL * * text/htmlwhile the one for the plug-in would look likeWEBCATALOG_PI .TMPL * * text/htmlIf you have them both, make sure the one you want to use is closest to the top of the list.Now, generally speaking, if you want to use WebCatalog with both WebSTAR and WebSTAR/SSL, you'll want to use the CGI - if you run two separate copies of the plug-in, they will each have separate information held in RAM that the other copy won't know about, and it's very easy to lose data or get confused.With the CGI, however, you can just run one copy that talks to both WebSTAR and WebSTAR/SSL, so all the data will be the same.The easiest way to set things up is just to run WebSTAR and WebSTAR/SSL out of the same folder, so they will share the WebCatalog folder that the CGI is inside. If you have WebSTAR and WebSTAR/SSL running out of different folders, however, all you need to do is make an alias of the WebCatalog folder in the WebSTAR folder, move it to the WebSTAR/SSL folder, and rename the folder alias so it's also called WebCatalog.I hope this helps - if you need further assistance, please let me know.Marc EagleStarNine Technologieshttp://www.smithmicro.com/>_______________________________________________________________________________>From: Carl Espe on Tue, Jul 1, 1997 10:10 PM>Subject: webcatalog problems with ssl>To: support@smithmicro.com>>We have webstar 2.0 and webstar/ssl 2.0 set up on the same server (one>copy of>webstar). They run in separate folders, each at the root level of the>hard disk.>>We also have webcatalog 2.0. We want to set it up to run on both the>regular webstar>server and also the ssl server. We installed it in both webstar folders>and set them up>with the same serial #, but the webcatalog running with the ssl server>doesn't work>properly:>>1. When we try to run the plugin in the ssl server, it bombs with a type >2 error as soon>as you hit a .tmpl page.>>2. When we run webcatalog.acgi with the ssl server, we are seeing strange>behavior.>The latest and most serious problem is that the invoice.tmpl page will>not process the>data sent by submitting the form data from shoppingcarts.tmpl (our store >is based on the>examples included with webcatalog). We get the error message saying that >the>'showcart' command requires a cart number, even though there is a cart>number in the>html in shoppingcart.tmpl.>>The same files, when moved over to the regular webstar folder, work just >fine with no>code changes.>>The store in the regular server is>http://www.planeteria.net/smartstore/entrytemp.tmpl.>>The store in the ssl server is>https://netnews.planeteria.net/smartstore/entrytemp.tmpl.>>My questions:>>1. Is it ok to run one copy of webcatalog in both the regular and ssl>folders?>2. Is the webcatalog plugin supposed to work with the ssl server? Why the>type 2>errors?>3. Why does the same code work in the regular webstar folder with the>webcatalog>plugin and not in the webstar ssl folder with the .acgi.>>Thanks for your help.>Carl Espe>cespe@planeteria.net>415 974-5174 Marc Eagle

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RE: type 2 errors with ssl server

1997

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