Re: WebMerchant - MacAuthorize

This WebDNA talk-list message is from

1999


It keeps the original formatting.
numero = 23038
interpreted = N
texte = Just my humble opinion! No matter what, i have never worked with a product that had a support mailingslist as effective as the this webcat mailing list!More than that, even pacific coast has ppl reading and replying to questions on th emailinglist anytime its needed.I think you forget on ething though, and that is how expensive it should be, if we should be able to get phone support.The price of webcat is ok! Especially when looking at the features and the ease of programming!It takes a while to learn, but then its one of the best net-based database solutions i have met!Anybody including myself, tries to help out in any matter we can, why you actually get tons of support on this list, for no money at all!That is the spirit behind webcat, a spirit that i like!Quite similar to products as Linux and Perl, but not many others i have tested!/Martin>There are other software vendors of e-commerce software that are more >popular and have better support for people who wish to purchase their >software. One such vendor is Cold Fusion by Allaire Corporation. I'm a >consultant and tried to evaluate pacific coast's software. I tried several >times to get in touch with them to ask basic questions about their service >and the product itself but at time no one answers the telephone. One time >someone answered and they told me they would return my call. Its been a >week now still no reply from them. > >You can also try to look at Net.commerce, Netscape's e-commerce products, >ICAT, etc. > >Dont waste your time with pacific coast. Even their own web page leaves >much to be desired. > >Joel Ruiz >President >Phildotcom, Inc. >-----Original Message----- >From: Richard Bradley >To: WebDNA-Talk@smithmicro.com >Date: Thursday, January 28, 1999 9:32 AM >Subject: WebMerchant - MacAuthorize > > >>I am using a trial ver. For WebMerchant and WebCatalog I've got every thing >going except WebMerchant talking o MacAuthorize Hub I get an error e-mails >by the 100's >> >>Does MacAuthorize Hub work with WebMerchant trial ver.? >>I have Hub running on the web server. Do I need to have client also running >the web server too? >> >>Can someone help! Pacific Coast does not seem to want to help over the >phone. If I pay $2500 for a program I would like to talk to a someone if I >have a problem. >> >> >> Associated Messages, from the most recent to the oldest:

    
  1. Re: Pacific Coast Software responsiveness (was WebMerchant - MacAuthorize) (powerpalle1 1999)
  2. Re: WebMerchant - MacAuthorize (Joel Ruiz 1999)
  3. Re: WebMerchant - MacAuthorize (Joel Ruiz 1999)
  4. Re: WebMerchant - MacAuthorize (PCS Technical Support 1999)
  5. Re: WebMerchant - MacAuthorize (Richard Bradley 1999)
  6. Re: WebMerchant - MacAuthorize (Grant Hulbert 1999)
  7. Re: WebMerchant - MacAuthorize (Richard Bradley 1999)
  8. Re: WebMerchant - MacAuthorize (Martin Bech 1999)
  9. WebMerchant - MacAuthorize (Richard Bradley 1999)
Just my humble opinion! No matter what, i have never worked with a product that had a support mailingslist as effective as the this webcat mailing list!More than that, even pacific coast has ppl reading and replying to questions on th emailinglist anytime its needed.I think you forget on ething though, and that is how expensive it should be, if we should be able to get phone support.The price of webcat is ok! Especially when looking at the features and the ease of programming!It takes a while to learn, but then its one of the best net-based database solutions i have met!Anybody including myself, tries to help out in any matter we can, why you actually get tons of support on this list, for no money at all!That is the spirit behind webcat, a spirit that i like!Quite similar to products as Linux and Perl, but not many others i have tested!/Martin>There are other software vendors of e-commerce software that are more >popular and have better support for people who wish to purchase their >software. One such vendor is Cold Fusion by Allaire Corporation. I'm a >consultant and tried to evaluate pacific coast's software. I tried several >times to get in touch with them to ask basic questions about their service >and the product itself but at time no one answers the telephone. One time >someone answered and they told me they would return my call. Its been a >week now still no reply from them. > >You can also try to look at Net.commerce, Netscape's e-commerce products, >ICAT, etc. > >Dont waste your time with pacific coast. Even their own web page leaves >much to be desired. > >Joel Ruiz >President >Phildotcom, Inc. >-----Original Message----- >From: Richard Bradley >To: WebDNA-Talk@smithmicro.com >Date: Thursday, January 28, 1999 9:32 AM >Subject: WebMerchant - MacAuthorize > > >>I am using a trial ver. For WebMerchant and WebCatalog I've got every thing >going except WebMerchant talking o MacAuthorize Hub I get an error e-mails >by the 100's >> >>Does MacAuthorize Hub work with WebMerchant trial ver.? >>I have Hub running on the web server. Do I need to have client also running >the web server too? >> >>Can someone help! Pacific Coast does not seem to want to help over the >phone. If I pay $2500 for a program I would like to talk to a someone if I >have a problem. >> >> >> Martin Bech

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