Re: Hosting Services
This WebDNA talk-list message is from 1999
It keeps the original formatting.
numero = 24733
interpreted = N
texte = On 11/23/99 11:20 AM, Kim wrote:>Let me explain...for whatever reason, on our system, WebCat had been >crashing with no errors...have no idea why, but what I've found out from my >system administrator, is that on an NT machine, there is no way to monitor >the WebCat service alone. So he tells me. When WebCat crashes, the web >server itself is still up and running fine, therefore responding to any >ping from our monitoring device. Since WebCat parses information, there's >no way to alert us when it is the only service on the server having a >problem. Well, due to this minor problem, when the site was down in the >middlle of the night, nobody knew about it until the next morning....is >there not a way to monitor the WebCat service itself?#1 WebCat only crashes with errors, you just don't know what they are.#2 You can monitor the WebCat Service by monitoring dbserver.exe#3 If you need to know if it crashes the use any of the tools like pagesentry or whatsup to hit a .tpl page if webcat crashes you will get an error. >But hey, is 99% uptime too much to ask? The owner of this web site thinks >this....when his site is down, his business is down, because it is a >web-based business....his customers will be shopping this site all hours of >the day and night, and he doesn't want the site to be going down at all. >We can all dream, and I can understand that....but what else do you do with >this kind of client. So Bob, the support needed is not for development but >for hosting....does your quote still stand the same? He wants to know that >if he calls you with a problem, you will call him back with a solution. It >seems to me that most clients are that demanding....most think your >business can't run without them, so you better keep them happy!All web based and non webbased business expect this, and no it is not to much to ask. Robert Minor___________________________________________________________________________CyberMill Communications voice 314-962-4024 8616 Joseph Ave http://www.cybermill.com/ St. Louis, MO 63144 email: webmaster@cybermill.com ___________________________________________________________________________Purveyors of fine Websites and Webhosting services.------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to
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On 11/23/99 11:20 AM, Kim wrote:>Let me explain...for whatever reason, on our system, WebCat had been >crashing with no errors...have no idea why, but what I've found out from my >system administrator, is that on an NT machine, there is no way to monitor >the WebCat service alone. So he tells me. When WebCat crashes, the web >server itself is still up and running fine, therefore responding to any >ping from our monitoring device. Since WebCat parses information, there's >no way to alert us when it is the only service on the server having a >problem. Well, due to this minor problem, when the site was down in the >middlle of the night, nobody knew about it until the next morning....is >there not a way to monitor the WebCat service itself?#1 WebCat only crashes with errors, you just don't know what they are.#2 You can monitor the WebCat Service by monitoring dbserver.exe#3 If you need to know if it crashes the use any of the tools like pagesentry or whatsup to hit a .tpl page if webcat crashes you will get an error. >But hey, is 99% uptime too much to ask? The owner of this web site thinks >this....when his site is down, his business is down, because it is a >web-based business....his customers will be shopping this site all hours of >the day and night, and he doesn't want the site to be going down at all. >We can all dream, and I can understand that....but what else do you do with >this kind of client. So Bob, the support needed is not for development but >for hosting....does your quote still stand the same? He wants to know that >if he calls you with a problem, you will call him back with a solution. It >seems to me that most clients are that demanding....most think your >business can't run without them, so you better keep them happy!All web based and non webbased business expect this, and no it is not to much to ask. Robert Minor___________________________________________________________________________CyberMill Communications voice 314-962-4024 8616 Joseph Ave http://www.cybermill.com/ St. Louis, MO 63144 email: webmaster@cybermill.com ___________________________________________________________________________Purveyors of fine Websites and Webhosting services.------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to
Bob Minor
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