Re: authorizenet/webmerchant
This WebDNA talk-list message is from 2000
It keeps the original formatting.
numero = 26147
interpreted = N
texte = Reply to: Re: authorizenet/webmerchant I have had the same errors with Cybercash, and will no doubt continue to have them whenever their servers go down. The solution I found to prevent customers from coming back to place duplicate orders even though the first one eventually gets authorized is to modify the declined email template. I have written a showif context into the template that will only send a declined email if the Status of an order = failure-bad-money. Any other statement sent back from Cybercash usually involves server errors and has nothing to do with the customers credit, in which case the email won't be sent. Hope this helps. Charles Kline wrote: >I was using AuthorizeNet for a while and I remember seeing this error >before. I am not positive, but I think it happens when the order is >submitted, but after the approval happens on the AuthorizeNet systems >the transmission times out before this is reported back to your >server. Then the user resubmits the order because they got an error >of some sort, but the transaction has really gone through ok already. > >I switched to CyberCash because I felt the interface with WebCat was cleaner. > >- Charles > > >>We built a store using webmerchant and authorizenet. When When the customer >>gets to the part where the are finished and click on the form submit to go >>to authorizenet they get an error. This worked fine b4. The error is: >>------------- >>The reporting of this transaction to the Merchant has timed out. >>An e-mail has been sent to the Merchant informing them of the error. >>The following is the result of the attempt to charge your credit card. >>Transaction Result: Duplicate Transaction >> >>If the transaction was approved, it is advisable for you to contact the >>Merchant to verify that you will receive the >>associated product or service. >>-------------- >> >>I was wondering if anyone else using the same configuration was getting >>this error. It really seemed to start around the beginning of this week. >> >>Thanks... > >-- >_______________________________________________________________ >Charles Kline ckline@macsultants.com >WebMaster - eCommerce Specialist > >MacSultants >Professional Solutions for Computer Systems > >Phone# 856-273-3255 >Fax# 856-273-3721 > > >------------------------------------------------------------- >Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. >To end your Mail problems go to
. > >This message is sent to you because you are subscribed to > the mailing list . >To unsubscribe, E-mail to: >To switch to the DIGEST mode, E-mail to > > > >RFC822 header >----------------------------------- > > RECEIVED: from SF_Database by POP_Mailbox_-1264343604 ; 13 JAN 00 15:54:52 UT > Received: from smithmicro.com by mail.ccfc.com > with SMTP (QuickMail Pro Server for MacOS 1.1.2); 13-Jan-2000 >15:54:47 -0600 > X-ListServer: CommuniGate Pro LIST 3.1 > List-Unsubscribe: > Message-ID: > Reply-To: (WebCatalog Talk) > Sender: (WebCatalog Talk) > To: (WebCatalog Talk) > Precedence: list > X-Original-Message-Id: > Date: Thu, 13 Jan 2000 16:54:20 > From: Charles Kline > Subject: Re: authorizenet/webmerchant > Robert Kudrle Coil, Counts, Ford & Cheney 150 East Huron, Suite 1250 Chicago, Illinois 60611 phone:(312) 640-3509 fax: (312) 649-6316 rjk27@ccfc.com------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to
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Reply to: Re: authorizenet/webmerchant I have had the same errors with Cybercash, and will no doubt continue to have them whenever their servers go down. The solution I found to prevent customers from coming back to place duplicate orders even though the first one eventually gets authorized is to modify the declined email template. I have written a showif context into the template that will only send a declined email if the Status of an order = failure-bad-money. Any other statement sent back from Cybercash usually involves server errors and has nothing to do with the customers credit, in which case the email won't be sent. Hope this helps. Charles Kline wrote: >I was using AuthorizeNet for a while and I remember seeing this error >before. I am not positive, but I think it happens when the order is >submitted, but after the approval happens on the AuthorizeNet systems >the transmission times out before this is reported back to your >server. Then the user resubmits the order because they got an error >of some sort, but the transaction has really gone through ok already. > >I switched to CyberCash because I felt the interface with WebCat was cleaner. > >- Charles > > >>We built a store using webmerchant and authorizenet. When When the customer >>gets to the part where the are finished and click on the form submit to go >>to authorizenet they get an error. This worked fine b4. The error is: >>------------- >>The reporting of this transaction to the Merchant has timed out. >>An e-mail has been sent to the Merchant informing them of the error. >>The following is the result of the attempt to charge your credit card. >>Transaction Result: Duplicate Transaction >> >>If the transaction was approved, it is advisable for you to contact the >>Merchant to verify that you will receive the >>associated product or service. >>-------------- >> >>I was wondering if anyone else using the same configuration was getting >>this error. It really seemed to start around the beginning of this week. >> >>Thanks... > >-- >_______________________________________________________________ >Charles Kline ckline@macsultants.com >WebMaster - eCommerce Specialist > >MacSultants >Professional Solutions for Computer Systems > >Phone# 856-273-3255 >Fax# 856-273-3721 > > >------------------------------------------------------------- >Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. >To end your Mail problems go to . > >This message is sent to you because you are subscribed to > the mailing list . >To unsubscribe, E-mail to: >To switch to the DIGEST mode, E-mail to > > > >RFC822 header >----------------------------------- > > RECEIVED: from SF_Database by POP_Mailbox_-1264343604 ; 13 JAN 00 15:54:52 UT > Received: from smithmicro.com by mail.ccfc.com > with SMTP (QuickMail Pro Server for MacOS 1.1.2); 13-Jan-2000 >15:54:47 -0600 > X-ListServer: CommuniGate Pro LIST 3.1 > List-Unsubscribe: > Message-ID: > Reply-To: (WebCatalog Talk) > Sender: (WebCatalog Talk) > To: (WebCatalog Talk) > Precedence: list > X-Original-Message-Id: > Date: Thu, 13 Jan 2000 16:54:20 > From: Charles Kline > Subject: Re: authorizenet/webmerchant > Robert Kudrle Coil, Counts, Ford & Cheney 150 East Huron, Suite 1250 Chicago, Illinois 60611 phone:(312) 640-3509 fax: (312) 649-6316 rjk27@ccfc.com------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to
Robert Kudrle
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