Re: I'm tired of all this!
This WebDNA talk-list message is from 2000
It keeps the original formatting.
numero = 27856
interpreted = N
texte = If they can't have access to check things out, how can you expect them to help?As for selling a beta version, I can't claim to know what either party said during that transaction, but on the list they did offer a pre-release price while the software was in beta.Maybe they offered you that special price, I don't recall the time frame in which you had to get it, but I *think* it should have been valid in June as well. If you paid less than the $2495.00 price for WebCatalog (alone, not counting WebMerchant) then I would guess you got a special price.How did you find out about the software in the first place. I would guess that maybe they assumed you had already tried out the demo from their website. Can the person that suggested the software to you help you out?There may be some confusion of the term 'demo' you mention that often the 'demo' is quite polished and everything works perfectly. I agree, in most cases when you look at a demo it is tweaked to only show the 'good' things. However in this case, the demo is simply a copy of the software that you can use on whatever machine you want while you are trying out building something yourself. On some systems it only runs for 2 hours then quits, on others I believe you get a 30 day serial number to use and try things out.As Ken G. would say, make sure you look at all the documentation and actually try doing some of the coding by hand.I would be the first to complain about the demonstration pages that come with the software. They work, but don't have any or enough comments in them to make it easy, but if you take the time it to learn how WebCat works, it really does work.As for hosting, beielve it or not you can host a high performance site on a Mac as well. My site using Typhoon Pro (a version of WebCat without the extra ECom specific stuff) is handling baout 1.6 million pages per month, all through WebCat and there aremultiple searches on some of those pages as well. And this is all running on an iMac.Good luck....Dalep.s. I guess I am also a nobody as I don't work for SM either. And now I have to read the emails I got from them late last week while I was out of town on my install problem.> From: M.B.
> Reply-To: (WebCatalog Talk) > Date: Sat, 19 Feb 2000 13:09:21 -0800 > To: (WebCatalog Talk) > Subject: Re: I'm tired of all this! > > Of course they refuse to allow you ROOT access. Would you allow someone you > don't know > ROOT access to your servers? Be real! > > WebDNA Support wrote: > >>> Ok, I've waited for almost a year to get my WebCatalog online. Now >>> it is installed, but it >>> isn't working. I tried getting tech support at Smith Micro to help, >>> but he keeps giving me >>> and my ISP the runaround. >> >> I checked the records and your ISP refuses to install WebCatalog in >> the proper way, and in the proper place on his Linux system. Our >> tech support engineers are doing their best to figure out how to get >> it installed under his restrictions, but since he won't give us >> 'root' access, we can't help much. >> >> We released the first official Linux release in December, so I can't >> imagine your ISP has been trying to install it for a year. >> >> Technical Support ********************************** >> Smith Micro, Internet Solutions Div | eCommerce (WebCatalog) >> 16855 West Bernardo Drive, #380 | ------------------------- >> San Diego, CA 92127 | Software & Site Development >> WebCatalog Support: (858) 675-0632 | http://www.smithmicro.com >> Fax: (858) 675-0372 ********************************** >> >> ------------------------------------------------------------- >> Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. >> To end your Mail problems go to . >> >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to >> > > > ------------------------------------------------------------- > Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. > To end your Mail problems go to . > > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > > ------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to
Associated Messages, from the most recent to the oldest:
If they can't have access to check things out, how can you expect them to help?As for selling a beta version, I can't claim to know what either party said during that transaction, but on the list they did offer a pre-release price while the software was in beta.Maybe they offered you that special price, I don't recall the time frame in which you had to get it, but I *think* it should have been valid in June as well. If you paid less than the $2495.00 price for WebCatalog (alone, not counting WebMerchant) then I would guess you got a special price.How did you find out about the software in the first place. I would guess that maybe they assumed you had already tried out the demo from their website. Can the person that suggested the software to you help you out?There may be some confusion of the term 'demo' you mention that often the 'demo' is quite polished and everything works perfectly. I agree, in most cases when you look at a demo it is tweaked to only show the 'good' things. However in this case, the demo is simply a copy of the software that you can use on whatever machine you want while you are trying out building something yourself. On some systems it only runs for 2 hours then quits, on others I believe you get a 30 day serial number to use and try things out.As Ken G. would say, make sure you look at all the documentation and actually try doing some of the coding by hand.I would be the first to complain about the demonstration pages that come with the software. They work, but don't have any or enough comments in them to make it easy, but if you take the time it to learn how WebCat works, it really does work.As for hosting, beielve it or not you can host a high performance site on a Mac as well. My site using Typhoon Pro (a version of WebCat without the extra ECom specific stuff) is handling baout 1.6 million pages per month, all through WebCat and there aremultiple searches on some of those pages as well. And this is all running on an iMac.Good luck....Dalep.s. I guess I am also a nobody as I don't work for SM either. And now I have to read the emails I got from them late last week while I was out of town on my install problem.> From: M.B. > Reply-To: (WebCatalog Talk) > Date: Sat, 19 Feb 2000 13:09:21 -0800 > To: (WebCatalog Talk) > Subject: Re: I'm tired of all this! > > Of course they refuse to allow you ROOT access. Would you allow someone you > don't know > ROOT access to your servers? Be real! > > WebDNA Support wrote: > >>> Ok, I've waited for almost a year to get my WebCatalog online. Now >>> it is installed, but it >>> isn't working. I tried getting tech support at Smith Micro to help, >>> but he keeps giving me >>> and my ISP the runaround. >> >> I checked the records and your ISP refuses to install WebCatalog in >> the proper way, and in the proper place on his Linux system. Our >> tech support engineers are doing their best to figure out how to get >> it installed under his restrictions, but since he won't give us >> 'root' access, we can't help much. >> >> We released the first official Linux release in December, so I can't >> imagine your ISP has been trying to install it for a year. >> >> Technical Support ********************************** >> Smith Micro, Internet Solutions Div | eCommerce (WebCatalog) >> 16855 West Bernardo Drive, #380 | ------------------------- >> San Diego, CA 92127 | Software & Site Development >> WebCatalog Support: (858) 675-0632 | http://www.smithmicro.com >> Fax: (858) 675-0372 ********************************** >> >> ------------------------------------------------------------- >> Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. >> To end your Mail problems go to . >> >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to >> > > > ------------------------------------------------------------- > Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. > To end your Mail problems go to . > > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > > ------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to
Dale Therio
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