Re: WebCat 3.04-3.07 plug-in dying on server....

This WebDNA talk-list message is from

2000


It keeps the original formatting.
numero = 28694
interpreted = N
texte = Ken,At 5:10 PM -1000 03/6/00, Kenneth Grome wrote:>Bill, > >I've never seen webcatalog go deaf. My suggestion was meant to >separate webcatalog from webstar -- so you can possiibly eliminate >webstar as the cause of the problem.It's a good idea. As this is a working server, we'll try it this weekend on a early morning so as to not seriously affect traffic.> >As to the .acgi, apart from the suffix mapping (and the memory), is >>there anything else I should watch for? It's been a while since we've >>tried the .acgi, but it's worth a try... > >Not that I can think of off-hand. My gut feeling is that you may see >the same problems even after you replace the plugin with the cgi, >thus narrowing things down to either a bug in webcat or a coding >problem in one of your templatesIt's not going to be a coding problem because it's universal- among 15-20 sites with 5 different developers, so none of the code is all from one shop. Too much variety across the sites. I could see one shop's code breaking because of a consistent coding problem, but the upgrade breaks every site.As to why, we haven't got a clue. And why should it happen once we move to 3.04+? I didn't see any major changes in the recent revisions to WebCat, so I don't know why to problem. I dread the move to the .acgi because the performance is going to be greatly affected, but it's worth a try to see if that's the problem.Who knows. I'll keep you folks appraised of the results.Bill >>Hiya folks, >> >>I popped this onto the list before, but didn't have the time to >>really find the problems, however now I do, so... >> >>Situation: Moved from WebCat 3.03 plug-in (Mac) to 3.07 to fix some >>trigger/[date] problems and discovered that after an indeterminate >>period of time (20-60 minutes) the WebCat plug-in goes deaf and >>stops interpreting any WebDNA. >> >>Up until it goes deaf (which happens gradually) it works fine, and >>runs everything. Once it goes deaf, any page that has WebDNA on it >>(as defined by the at the top) just sits and >>spins, and the page will eventually time out. >> >>As it goes deaf we notice that it stops keeping track of shopping >>carts correctly (a cart that had 4 items in it will now only show the >>very last item added) and searches that are hard-coded for certain >>products start coming back with no items found. >> >>We're stumped. We've weeded out all the other plug-ins/cgi that might >>conflict, tried to update everything and even moved the server from >>WebSTAR 4.0 to 4.2 vainly hoping that it might fix the problem. We've >>tried other versions of the plug-in, and the dividing line is >>3.03/3.04. Everything works fine with 3.03, but once we go to 3.04 or >>greater, it breaks. >> >>I tried jacking up the memory for threads up to 96K and increased >>WebSTAR up to 100MB, but the problem still occurred. >> >>Any help would be greatly appreciated. Thanks >> >>Bill >> >> >> >>Here's our specs: >> >>G3/266 256/4GB >>MacOS 9.0/OT 2.6 >>WebSTAR 4.2 (60MB RAM) >>SIMS 1.8b8 >>Summary 1.4.2 (50-80 MB RAM) >> >>Server Plug-ins: >>countwwwebula-plugin 1.5 >>Net.Dreams Flexmail 2.1.3 > >Net.Dreams MailAgent Lite 1.2.1 > >WebCatalog-Plugin 3.0.3 > >WebSTAR Admin 4.2 > >WebSTAR Admin Data 4.2 > >WebSTAR Auto BinHex 4.2 > >WebSTAR Byte Server 4.2 > >WebSTAR Data Cache 4.2 > >WebSTAR Directory Indexer 4.2 >>WebSTAR File Upload 4.2 >>WebSTAR Form Mail 4.2 >>WebSTAR Image Map 4.2 >>WebSTAR JRun Servlet Runner 4.2 >>WebSTAR Log Archiver 4.2 >>WebSTAR PowerKey Pro Tickler 4.2 >>WebSTAR SSI 4.2 >>WebSTAR SSI-WebInclude 4.2 >>WebSTAR Virtual Hosts 4.2 >> >>The WebCat settings are standard: >> >>Max found: 500 >>Check for template mods every 300 sec. >>Autocommit DB after modification >>Seconds to wait for busy DB: 20 >>Ticks between tread switches: 300 >>Memory for threads: 48 K >>SSI: Before+After -- -- Bill Heissenbuttel (bill@pagehouse.com) - http://www.pagehouseinc.com PageHouse, Inc. - Internet Commerce Solutions for Internet Professionals (509) 892-1973 - PGP key ID: 0xE8544665 (http://pgpkeys.mit.edu:11371/pks/lookup?op=get&search=0xE8544665) ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Associated Messages, from the most recent to the oldest:

    
  1. Re: WebCat 3.04-3.07 plug-in dying on server.... (Dale Therio 2000)
  2. Re: WebCat 3.04-3.07 plug-in dying on server.... (Alex McCombie 2000)
  3. Re: WebCat 3.04-3.07 plug-in dying on server.... (Alex McCombie 2000)
  4. Re: WebCat 3.04-3.07 plug-in dying on server.... (Alex McCombie 2000)
  5. Re: WebCat 3.04-3.07 plug-in dying on server.... (Bill Heissenbuttel 2000)
  6. Re: WebCat 3.04-3.07 plug-in dying on server.... (Kenneth Grome 2000)
  7. Re: WebCat 3.04-3.07 plug-in dying on server.... (Bill Heissenbuttel 2000)
  8. Re: WebCat 3.04-3.07 plug-in dying on server.... (Kenneth Grome 2000)
  9. Re: WebCat 3.04-3.07 plug-in dying on server.... (Bill Heissenbuttel 2000)
  10. Re: WebCat 3.04-3.07 plug-in dying on server.... (Stuart Tremain 2000)
  11. Re: WebCat 3.04-3.07 plug-in dying on server.... (Kenneth Grome 2000)
  12. WebCat 3.04-3.07 plug-in dying on server.... (Bill Heissenbuttel 2000)
Ken,At 5:10 PM -1000 03/6/00, Kenneth Grome wrote:>Bill, > >I've never seen webcatalog go deaf. My suggestion was meant to >separate webcatalog from webstar -- so you can possiibly eliminate >webstar as the cause of the problem.It's a good idea. As this is a working server, we'll try it this weekend on a early morning so as to not seriously affect traffic.> >As to the .acgi, apart from the suffix mapping (and the memory), is >>there anything else I should watch for? It's been a while since we've >>tried the .acgi, but it's worth a try... > >Not that I can think of off-hand. My gut feeling is that you may see >the same problems even after you replace the plugin with the cgi, >thus narrowing things down to either a bug in webcat or a coding >problem in one of your templatesIt's not going to be a coding problem because it's universal- among 15-20 sites with 5 different developers, so none of the code is all from one shop. Too much variety across the sites. I could see one shop's code breaking because of a consistent coding problem, but the upgrade breaks every site.As to why, we haven't got a clue. And why should it happen once we move to 3.04+? I didn't see any major changes in the recent revisions to WebCat, so I don't know why to problem. I dread the move to the .acgi because the performance is going to be greatly affected, but it's worth a try to see if that's the problem.Who knows. I'll keep you folks appraised of the results.Bill >>Hiya folks, >> >>I popped this onto the list before, but didn't have the time to >>really find the problems, however now I do, so... >> >>Situation: Moved from WebCat 3.03 plug-in (Mac) to 3.07 to fix some >>trigger/[date] problems and discovered that after an indeterminate >>period of time (20-60 minutes) the WebCat plug-in goes deaf and >>stops interpreting any WebDNA. >> >>Up until it goes deaf (which happens gradually) it works fine, and >>runs everything. Once it goes deaf, any page that has WebDNA on it >>(as defined by the at the top) just sits and >>spins, and the page will eventually time out. >> >>As it goes deaf we notice that it stops keeping track of shopping >>carts correctly (a cart that had 4 items in it will now only show the >>very last item added) and searches that are hard-coded for certain >>products start coming back with no items found. >> >>We're stumped. We've weeded out all the other plug-ins/cgi that might >>conflict, tried to update everything and even moved the server from >>WebSTAR 4.0 to 4.2 vainly hoping that it might fix the problem. We've >>tried other versions of the plug-in, and the dividing line is >>3.03/3.04. Everything works fine with 3.03, but once we go to 3.04 or >>greater, it breaks. >> >>I tried jacking up the memory for threads up to 96K and increased >>WebSTAR up to 100MB, but the problem still occurred. >> >>Any help would be greatly appreciated. Thanks >> >>Bill >> >> >> >>Here's our specs: >> >>G3/266 256/4GB >>MacOS 9.0/OT 2.6 >>WebSTAR 4.2 (60MB RAM) >>SIMS 1.8b8 >>Summary 1.4.2 (50-80 MB RAM) >> >>Server Plug-ins: >>countwwwebula-plugin 1.5 >>Net.Dreams Flexmail 2.1.3 > >Net.Dreams MailAgent Lite 1.2.1 > >WebCatalog-Plugin 3.0.3 > >WebSTAR Admin 4.2 > >WebSTAR Admin Data 4.2 > >WebSTAR Auto BinHex 4.2 > >WebSTAR Byte Server 4.2 > >WebSTAR Data Cache 4.2 > >WebSTAR Directory Indexer 4.2 >>WebSTAR File Upload 4.2 >>WebSTAR Form Mail 4.2 >>WebSTAR Image Map 4.2 >>WebSTAR JRun Servlet Runner 4.2 >>WebSTAR Log Archiver 4.2 >>WebSTAR PowerKey Pro Tickler 4.2 >>WebSTAR SSI 4.2 >>WebSTAR SSI-WebInclude 4.2 >>WebSTAR Virtual Hosts 4.2 >> >>The WebCat settings are standard: >> >>Max found: 500 >>Check for template mods every 300 sec. >>Autocommit DB after modification >>Seconds to wait for busy DB: 20 >>Ticks between tread switches: 300 >>Memory for threads: 48 K >>SSI: Before+After -- -- Bill Heissenbuttel (bill@pagehouse.com) - http://www.pagehouseinc.com PageHouse, Inc. - Internet Commerce Solutions for Internet Professionals (509) 892-1973 - PGP key ID: 0xE8544665 (http://pgpkeys.mit.edu:11371/pks/lookup?op=get&search=0xE8544665) ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Bill Heissenbuttel

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