WebMerchant Process Orders errors

This WebDNA talk-list message is from

2000

It keeps the original formatting. numero = 35765
interpreted = N
texte = I am having trouble getting WebMerchant and CyberCash to work propoerly.We're using version 3.07 of WebCatalog and WebMerchant. Our CyberCashaccount is valid and functioning.At the bottom of this email is some sample output from WebMerchant, after Ihit Process Orders for two test orders. Several things are baffling meabout this.-At the top, why do fields from an empty order appear?-Why am I getting the Error: Can't open order file. Ignoring [OrderFile]context message for the empty order and for the first test order? Whydoesn't it appear for the second test order?-What is the 0 at the beginning of the second test order, and after thelast line of dashes.There are other symptoms as well:After hitting Process Orders, the store administrator receives an emailentitled Invalid payMethod in Order File / which reads, Order file3048157562110518 did not have a payMethod of CC, PC, BK, SH, or VO. Movingto ../WebMerchant/Problems/, for each order, with each differing by ordernumber, of course. As far as I can tell, there is a valid payMethod -- itseems like this portion of the code is looking for the order file using thewrong path.Despite this, the order is processed anyway, generating emails that seemotherwise proper.Diagnosing this has been extremely difficult, as many of the files used inthis process are encrypted.Can anyone shed any light on this?-B...===========================================================================Error: Can't open order file. Ignoring [OrderFile] context status:authnum: response: batchnum: refnum: sequencenum: itemnum: address_response: ------------------------------------------------------------------------Error: Can't open order file. Ignoring [OrderFile] context Processing file3048247008112680 with CyberCashstatus: Approvedauthnum: IM9416response: Financial Institution Response: authorization approved andcaptured. batchnum: refnum: AA228488sequencenum: 3048247008112680itemnum: address_response: [avs-code]------------------------------------------------------------------------0 Processing file 3048247056112727 with CyberCashstatus: Approvedauthnum: IM9417response: Financial Institution Response: authorization approved andcaptured. batchnum: refnum: AA228489sequencenum: 3048247056112727itemnum: address_response: [avs-code]------------------------------------------------------------------------0 -------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ Associated Messages, from the most recent to the oldest:

Re: WebMerchant Process Orders errors (Bruce Burdick 2000) Re: WebMerchant Process Orders errors (Sam Lewis 2000) Re: WebMerchant Process Orders errors (Steven Jarvis 2000) WebMerchant Process Orders errors (Bruce Burdick 2000)

I am having trouble getting WebMerchant and CyberCash to work propoerly.We're using version 3.07 of WebCatalog and WebMerchant. Our CyberCashaccount is valid and functioning.At the bottom of this email is some sample output from WebMerchant, after Ihit Process Orders for two test orders. Several things are baffling meabout this.-At the top, why do fields from an empty order appear?-Why am I getting the Error: Can't open order file. Ignoring [orderfile]context message for the empty order and for the first test order? Whydoesn't it appear for the second test order?-What is the 0 at the beginning of the second test order, and after thelast line of dashes.There are other symptoms as well:After hitting Process Orders, the store administrator receives an emailentitled Invalid payMethod in order file / which reads, order file3048157562110518 did not have a payMethod of CC, PC, BK, SH, or VO. Movingto ../WebMerchant/Problems/, for each order, with each differing by ordernumber, of course. As far as I can tell, there is a valid payMethod -- itseems like this portion of the code is looking for the order file using thewrong path.Despite this, the order is processed anyway, generating emails that seemotherwise proper.Diagnosing this has been extremely difficult, as many of the files used inthis process are encrypted.Can anyone shed any light on this?-B...===========================================================================Error: Can't open order file. Ignoring [orderfile] context status:authnum: response: batchnum: refnum: sequencenum: itemnum: address_response: ------------------------------------------------------------------------Error: Can't open order file. Ignoring [orderfile] context Processing file3048247008112680 with CyberCashstatus: Approvedauthnum: IM9416response: Financial Institution Response: authorization approved andcaptured. batchnum: refnum: AA228488sequencenum: 3048247008112680itemnum: address_response: [avs-code]------------------------------------------------------------------------0 Processing file 3048247056112727 with CyberCashstatus: Approvedauthnum: IM9417response: Financial Institution Response: authorization approved andcaptured. batchnum: refnum: AA228489sequencenum: 3048247056112727itemnum: address_response: [avs-code]------------------------------------------------------------------------0 -------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ Bruce Burdick

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