Re: Privacy Issue (LEGIT QUESTION)

This WebDNA talk-list message is from

2003

It keeps the original formatting. numero = 49553
interpreted = N
texte = Funny how when I asked the very same question it gets ignored.On Tuesday, April 15, 2003, at 07:13 PM, Phillip Bonesteele wrote:>> Alex,>> Thank you for a well stated question. The answer is that nothing bad> happens if a connection can't be established. The logging mechanism's > main> purpose is to help us understand what licenses are being actively used > on> what release versions and OS platforms, not license enforcement. There > is no> 'automatic' or 'active' enforcement mechanism. As stated in the EULA, > it> sends serial number, version, OS, hostname ... the part that wasn't > clearly> stated is this is only IF it can connect. If a connection is made, we > can> reply back with a text message to the admin panel, e.g., upgrade > offers, bug> fix availability, or just please call us. Serial numbers can be > retired due> to cross-grades, upgrades, and trade-ins, in which case we confer with > a> customer when they have completed necessary beta-test, staging, and> production launch of the new license, only after which the old license > is> manually added to a database of retired licenses via an > admin-privileged> template. A retired license defaults to 'demo' mode.>> Bottom line, if someone is determined to pirate software, they'll find > a way> to do it and so any rigid or automatic enforcement mechanism would just> become too onerous for the honest customers. At some point you have to> believe that your honest customers understand that not paying for use > of a> product just hurts their own cause in the long run by making it > difficult to> support and sustain that product.>> On a slightly different thread, if your customers are concerned about > the> commitment to the product, you can look at 5.0 as an indication of that> commitment. Why would any company put several man-years of effort > into a> new product release if there wasn't a long term commitment to the > business> model? The fact that we have remained so committed in the face of the > very> challenging economic times the past few years, and even continued to > invest> significantly in the product, says a lot about our support of the > product> and the business model.>> Phil B.>> -----Original Message-----> From: Alex McCombie> To: WebDNA-Talk@talk.smithmicro.com> Sent: 4/15/03 8:03 AM> Subject: Privacy Issue (LEGIT QUESTION)>> Very important question I MUST have answered from SMSI....>> What happens when webcat attempts to make its connection for Serial> Number> verification if SMSI is not available to respond?>> In a meeting just yesterday where I was beaten up a bit over the SMSI> corporate financials (as it pertains longevity of the company/software)> I> countered with the concept that WebDNA is offering the client a> substantial> cost benefits and even with the loss of author support of the product> the> software will continue to run indefinitely.>> In following the privacy thread (for legitimate business reasons and > not> the> bitching part) I was surprised to see that there is a 2-way> communication> process that can/does occur during this check... Clearly this is for> allowing some type of 'authorized' response which could be altered to> 'disable' retired serials.>> So you are probably beginning to see my concerns. I would hope that the> response, nor even the availability of SMSI servers is NOT required to> enable a legitimate install to start up or continue to run! Then again,> after my beating at the round table yesterday, I am not willing to > leave> it> to faith ;-) Hope you all understand.>> So is a viable connection to the SMSI required for a legitimate install> to> operate?>> Thanks> Alex>>>>> Alex J McCombie New World Media> Chief Information Officer Drawer 607> 800/724.8973 Fair Haven, NY 13064> Alex@NewWorldMedia.com http://OurClients.com>> Interface Designer WebDNA Programmer Database Designer-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/ Associated Messages, from the most recent to the oldest:

Re: Privacy Issue (LEGIT QUESTION) (Dale's Stuff 2003)
Re: Privacy Issue (LEGIT QUESTION) (Phillip Bonesteele 2003)
Re: Privacy Issue (LEGIT QUESTION) (Alex McCombie 2003)
Re: Privacy Issue (LEGIT QUESTION) (Nitai @ ComputerOil 2003)
Privacy Issue (LEGIT QUESTION) (Alex McCombie 2003)

Funny how when I asked the very same question it gets ignored.On Tuesday, April 15, 2003, at 07:13 PM, Phillip Bonesteele wrote:>> Alex,>> Thank you for a well stated question. The answer is that nothing bad> happens if a connection can't be established. The logging mechanism's > main> purpose is to help us understand what licenses are being actively used > on> what release versions and OS platforms, not license enforcement. There > is no> 'automatic' or 'active' enforcement mechanism. As stated in the EULA, > it> sends serial number, version, OS, hostname ... the part that wasn't > clearly> stated is this is only IF it can connect. If a connection is made, we > can> reply back with a text message to the admin panel, e.g., upgrade > offers, bug> fix availability, or just please call us. Serial numbers can be > retired due> to cross-grades, upgrades, and trade-ins, in which case we confer with > a> customer when they have completed necessary beta-test, staging, and> production launch of the new license, only after which the old license > is> manually added to a database of retired licenses via an > admin-privileged> template. A retired license defaults to 'demo' mode.>> Bottom line, if someone is determined to pirate software, they'll find > a way> to do it and so any rigid or automatic enforcement mechanism would just> become too onerous for the honest customers. At some point you have to> believe that your honest customers understand that not paying for use > of a> product just hurts their own cause in the long run by making it > difficult to> support and sustain that product.>> On a slightly different thread, if your customers are concerned about > the> commitment to the product, you can look at 5.0 as an indication of that> commitment. Why would any company put several man-years of effort > into a> new product release if there wasn't a long term commitment to the > business> model? The fact that we have remained so committed in the face of the > very> challenging economic times the past few years, and even continued to > invest> significantly in the product, says a lot about our support of the > product> and the business model.>> Phil B.>> -----Original Message-----> From: Alex McCombie> To: WebDNA-Talk@talk.smithmicro.com> Sent: 4/15/03 8:03 AM> Subject: Privacy Issue (LEGIT QUESTION)>> Very important question I MUST have answered from SMSI....>> What happens when webcat attempts to make its connection for Serial> Number> verification if SMSI is not available to respond?>> In a meeting just yesterday where I was beaten up a bit over the SMSI> corporate financials (as it pertains longevity of the company/software)> I> countered with the concept that WebDNA is offering the client a> substantial> cost benefits and even with the loss of author support of the product> the> software will continue to run indefinitely.>> In following the privacy thread (for legitimate business reasons and > not> the> bitching part) I was surprised to see that there is a 2-way> communication> process that can/does occur during this check... Clearly this is for> allowing some type of 'authorized' response which could be altered to> 'disable' retired serials.>> So you are probably beginning to see my concerns. I would hope that the> response, nor even the availability of SMSI servers is NOT required to> enable a legitimate install to start up or continue to run! Then again,> after my beating at the round table yesterday, I am not willing to > leave> it> to faith ;-) Hope you all understand.>> So is a viable connection to the SMSI required for a legitimate install> to> operate?>> Thanks> Alex>>>>> Alex J McCombie New World Media> Chief Information Officer Drawer 607> 800/724.8973 Fair Haven, NY 13064> Alex@NewWorldMedia.com http://OurClients.com>> Interface Designer WebDNA Programmer Database Designer-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/ Dale's Stuff

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Re: Privacy Issue (LEGIT QUESTION)

2003

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