Re: OT: FTP problems

This WebDNA talk-list message is from

2003

It keeps the original formatting. numero = 51927
interpreted = N
texte = Traceroutes & pings are probably being stopped by firewalls somewhere.What's the domain of the server ?Alain> I really don't want to bother the list with a problem that has very> little to do with WebDNA, but it's been going on for almost a week, and> I'm beginning to get really desperate now.> > Last Sunday I lost ftp connection with my site and it stil isn't back.> > Everything else works fine...> *http connection: no problems> *ftp to other sites: just fine> *other people seems to be able to get ftp connection with the server> *The sys-op at my host can't find any problems with the server> *I can't find anything wrong with my own setup> > So it's almost certainly a problem with one of the routers between me in> Norway and that particular part of the US network.> > A traceroute (with Interarchy) stops at AT&T, sometimes at> 12.123.24.209, usualy at 12.123.24.213. This isn't absolute positive> proof, of course, but I happen to know that AT&T were working on that> part of their network, desperately trying to save it from the cisco bug> just when this happened. So it seems prety obvious where the source of> the problem lies. (OTOH: I got a friend in the US to try an ftp> connection to my site a few days ago. She seemed to get through (at> least to the point where she was asked for the password) but couldn't> trace the route beyond 12.123.24.209 either.)> > What can I do about it???> > I can't contact AT&T - since I'm not a customer there myself, they won't> let me anywhere near the contact info/support functions at their site.> My host doesn't seem to be able to help me.> My ISP - well it was hard enough to *explain* the problem in a way> ther "support" staff could understand. I guess there's not much help to> hope for there.> I suppose if I asked my host nicely, I could do some urgent site> updates done through email, but that's not an alternative in the long run.> I don't want to change ISP or host. I'm quite satisfied with the> company that hosts my site, and as for ISP, it seems the others we have> here in Norway are even worse. Seems none of them are to blame for this> problem anyway. Besides, changing the route might fix the problem now;> how much guranteee do I have it doesn't come back?> > Eventually I decided the only thing I could do was wait. Surely AT&T> would discover and fix the problems on their own sooner or later. Well,> it's getting later fast now, and nothing's happened yet.> > Does anybody here have *any* idea what to do about it? And: isn't this> exactly the kind of things that are supposed to be impossible on the> internet?> > > > > Frank Nordberg> http://www.musicaviva.com> > > -------------------------------------------------------------> This message is sent to you because you are subscribed to> the mailing list .> To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to> > Web Archive of this list is at: http://webdna.smithmicro.com/> -------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/ Associated Messages, from the most recent to the oldest:

Re: OT: FTP problems ( Alain Russell 2003)
OT: FTP problems ( Frank Nordberg 2003)

Traceroutes & pings are probably being stopped by firewalls somewhere.What's the domain of the server ?Alain> I really don't want to bother the list with a problem that has very> little to do with WebDNA, but it's been going on for almost a week, and> I'm beginning to get really desperate now.> > Last Sunday I lost ftp connection with my site and it stil isn't back.> > Everything else works fine...> *http connection: no problems> *ftp to other sites: just fine> *other people seems to be able to get ftp connection with the server> *The sys-op at my host can't find any problems with the server> *I can't find anything wrong with my own setup> > So it's almost certainly a problem with one of the routers between me in> Norway and that particular part of the US network.> > A traceroute (with Interarchy) stops at AT&T, sometimes at> 12.123.24.209, usualy at 12.123.24.213. This isn't absolute positive> proof, of course, but I happen to know that AT&T were working on that> part of their network, desperately trying to save it from the cisco bug> just when this happened. So it seems prety obvious where the source of> the problem lies. (OTOH: I got a friend in the US to try an ftp> connection to my site a few days ago. She seemed to get through (at> least to the point where she was asked for the password) but couldn't> trace the route beyond 12.123.24.209 either.)> > What can I do about it???> > I can't contact AT&T - since I'm not a customer there myself, they won't> let me anywhere near the contact info/support functions at their site.> My host doesn't seem to be able to help me.> My ISP - well it was hard enough to *explain* the problem in a way> ther "support" staff could understand. I guess there's not much help to> hope for there.> I suppose if I asked my host nicely, I could do some urgent site> updates done through email, but that's not an alternative in the long run.> I don't want to change ISP or host. I'm quite satisfied with the> company that hosts my site, and as for ISP, it seems the others we have> here in Norway are even worse. Seems none of them are to blame for this> problem anyway. Besides, changing the route might fix the problem now;> how much guranteee do I have it doesn't come back?> > Eventually I decided the only thing I could do was wait. Surely AT&T> would discover and fix the problems on their own sooner or later. Well,> it's getting later fast now, and nothing's happened yet.> > Does anybody here have *any* idea what to do about it? And: isn't this> exactly the kind of things that are supposed to be impossible on the> internet?> > > > > Frank Nordberg> http://www.musicaviva.com> > > -------------------------------------------------------------> This message is sent to you because you are subscribed to> the mailing list .> To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to> > Web Archive of this list is at: http://webdna.smithmicro.com/> -------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/ Alain Russell

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Re: OT: FTP problems

2003

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