Re: Strange intermittent WebDNA problems Workaround

This WebDNA talk-list message is from

2008


It keeps the original formatting.
numero = 70280
interpreted = N
texte = I seem to remember that phoning home started with v4.5.1, anyone know this for sure? Regards, Colin Robie Blair wrote: > I am still running 4.5.1 on Windows and have these problems too. > A couple of years ago, I got a call from my ISP because Smith-Micro > contacted them and told them that I was running an illegal serial number on > my server. My ISP wanted to shut my server down because of this. > After ripping into Smith-Micro for making such a mistake and handling it so > poorly, they reissued me a different serial number that didn't conflict with > some other serial number they issued. > With that said, when WebDNA calls home, the serial number is one of this > things that gets passed, along with an IP address, and who knows what else. > > > They really should issue a patch to fix this. After all, one could view > this as a 'denial of service' that causes the software to fail. Someone > wanna report them to the FBI? ;-) > > Robie > > Robie Blair > Manager of Web Technology > BlairCraft, LLC www.BlairCraft.com > rblair@blaircraft.com 719.930.9571 > > > -----Original Message----- > From: Colin Sidwell [mailto:webdna@idealinternet.co.uk] > Sent: Tuesday, May 20, 2008 10:39 AM > Subject: Re: Strange intermittent WebDNA problems Workaround > > Hi, > > I believe that the phoning home thing was introduced in version 5, can > anyone confirm this and if so is there anyone still using v4 and if so, > are they having problems? > > As a side issue, SM are still using DNA for their site, so perhaps they > are also having the same issue? > > Regards, > > Colin > > > Stuart Tremain wrote: >> For you guys that are using Mac OSX Server you should be able to use >> little snitch to see when WebDNA is calling home. Look for calls to >> http://license.smithmicro.com >> >> If the calls coincide with the crash, you have then worked out the first >> part of the problem. If you can work out what the call is and the >> expected response you can use "hosts" to route the call back to your own >> server. This is mostly theory but I would be interested to see what you >> come up with. >> >> >> On 20/05/2008, at 10:42 PM, Terry Wilson wrote: >> >>> Makes sense that the new acquisition would lead to server upgrades; >>> maybe E Frontier came with better servers or something. You know how >>> that is... get a new computer, and use it as a chance to do some >>> housecleaning. >>> >>> "What's this 'Phone Home' utilty? Anybody know? Do we need it?" >>> >>> "Nah... it's old; probably just some shareware from 90s. Leave it >>> behind." >>> >>> I can see something like that happening. >>> >>> Terry >>> >>>> Message-ID: <4831F6C2.1050402@euca.us> >>>> Date: Mon, 19 May 2008 16:53:06 -0500 >>>> From: Donovan Brooke >>>> Subject: Re: Strange intermittent WebDNA problems Workaround >>>> Content-Type: text/plain; charset=us-ascii; format=flowed >>>> Content-Transfer-Encoding: 7bit >>>> >>>> webmaster wrote: >>>>> Purely as an FYI as it relates to the potential call home issue of >>>>> WebCat. Smith Micro recently purchased E Frontier Software's Poser >>>>> and their 3D content store. Now when you file a support ticket and >>>>> or get a response from the Poser (SmithMicro) support team, the >>>>> domain of their mail server is a voice from the past, or >>>>> "pacific-coast.com" The timing of the SM support people using the >>>>> pacific-coast.com domain and when I started seeing webCat dying >>>>> issue are about the same. >>>> That domain name has always been their "mail" domain (since they >>>> acquired PCS). >>>> >>>> Donovan >>> -- >>> Terry Wilson | terry@terryfic.com | http://terryfic.com >>> http://WhosComing.com - a simplified, affordable online reservation >>> system >>> http://TightJacket.com -- stylish protection for your laptop >>> > -------------------------------------------------------------------------- >>> Attitude is the only difference between ordeal and adventure. >>> >>> ------------------------------------------------------------- >>> This message is sent to you because you are subscribed to >>> the mailing list . >>> To unsubscribe, E-mail to: >>> To switch to the DIGEST mode, E-mail to >>> >>> Web Archive of this list is at: http://webdna.smithmicro.com/ >> >> ------------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to >> >> Web Archive of this list is at: http://webdna.smithmicro.com/ >> > > > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > Web Archive of this list is at: http://webdna.smithmicro.com/ > ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/ Associated Messages, from the most recent to the oldest:

    
  1. Re: Strange intermittent WebDNA problems Workaround ( Stuart Tremain 2008)
  2. Re: Strange intermittent WebDNA problems Workaround ( Terry Wilson 2008)
  3. Re: Strange intermittent WebDNA problems Workaround ( "Michael A. DeLorenzo" 2008)
  4. Re: Strange intermittent WebDNA problems Workaround ( Colin Sidwell 2008)
  5. Re: Strange intermittent WebDNA problems Workaround ( "Robie Blair" 2008)
  6. Re: Strange intermittent WebDNA problems Workaround ( Christer Olsson 2008)
  7. Re: Strange intermittent WebDNA problems Workaround ( Stuart Tremain 2008)
  8. Re: Strange intermittent WebDNA problems Workaround ( Colin Sidwell 2008)
  9. Re: Strange intermittent WebDNA problems Workaround ( Pat McCormick 2008)
  10. Re: Strange intermittent WebDNA problems Workaround ( Bob Minor 2008)
  11. Re: Strange intermittent WebDNA problems Workaround ( Mark Bergkvist 2008)
  12. Re: Strange intermittent WebDNA problems Workaround ( "Dennis J. Bonsall, Jr." 2008)
  13. Re: Strange intermittent WebDNA problems Workaround ( Lester 2008)
  14. Re: Strange intermittent WebDNA problems Workaround ( Stuart Tremain 2008)
  15. Re: Strange intermittent WebDNA problems Workaround ( "Planet DJ (Chris W.)" 2008)
  16. Re: Strange intermittent WebDNA problems Workaround ( Colin Sidwell 2008)
  17. Re: Strange intermittent WebDNA problems Workaround ( Chris 2008)
  18. Re: Strange intermittent WebDNA problems Workaround ( Colin Sidwell 2008)
  19. Re: Strange intermittent WebDNA problems Workaround ( Stuart Tremain 2008)
  20. Re: Strange intermittent WebDNA problems Workaround ( Terry Wilson 2008)
  21. Re: Strange intermittent WebDNA problems Workaround ( Donovan Brooke 2008)
  22. Re: Strange intermittent WebDNA problems Workaround ( webmaster 2008)
  23. Re: Strange intermittent WebDNA problems Workaround ( Colin Sidwell 2008)
  24. Re: Strange intermittent WebDNA problems Workaround ( Rob 2008)
  25. Re: Strange intermittent WebDNA problems Workaround ( Colin Sidwell 2008)
I seem to remember that phoning home started with v4.5.1, anyone know this for sure? Regards, Colin Robie Blair wrote: > I am still running 4.5.1 on Windows and have these problems too. > A couple of years ago, I got a call from my ISP because Smith-Micro > contacted them and told them that I was running an illegal serial number on > my server. My ISP wanted to shut my server down because of this. > After ripping into Smith-Micro for making such a mistake and handling it so > poorly, they reissued me a different serial number that didn't conflict with > some other serial number they issued. > With that said, when WebDNA calls home, the serial number is one of this > things that gets passed, along with an IP address, and who knows what else. > > > They really should issue a patch to fix this. After all, one could view > this as a 'denial of service' that causes the software to fail. Someone > wanna report them to the FBI? ;-) > > Robie > > Robie Blair > Manager of Web Technology > BlairCraft, LLC www.BlairCraft.com > rblair@blaircraft.com 719.930.9571 > > > -----Original Message----- > From: Colin Sidwell [mailto:webdna@idealinternet.co.uk] > Sent: Tuesday, May 20, 2008 10:39 AM > Subject: Re: Strange intermittent WebDNA problems Workaround > > Hi, > > I believe that the phoning home thing was introduced in version 5, can > anyone confirm this and if so is there anyone still using v4 and if so, > are they having problems? > > As a side issue, SM are still using DNA for their site, so perhaps they > are also having the same issue? > > Regards, > > Colin > > > Stuart Tremain wrote: >> For you guys that are using Mac OSX Server you should be able to use >> little snitch to see when WebDNA is calling home. Look for calls to >> http://license.smithmicro.com >> >> If the calls coincide with the crash, you have then worked out the first >> part of the problem. If you can work out what the call is and the >> expected response you can use "hosts" to route the call back to your own >> server. This is mostly theory but I would be interested to see what you >> come up with. >> >> >> On 20/05/2008, at 10:42 PM, Terry Wilson wrote: >> >>> Makes sense that the new acquisition would lead to server upgrades; >>> maybe E Frontier came with better servers or something. You know how >>> that is... get a new computer, and use it as a chance to do some >>> housecleaning. >>> >>> "What's this 'Phone Home' utilty? Anybody know? Do we need it?" >>> >>> "Nah... it's old; probably just some shareware from 90s. Leave it >>> behind." >>> >>> I can see something like that happening. >>> >>> Terry >>> >>>> Message-ID: <4831F6C2.1050402@euca.us> >>>> Date: Mon, 19 May 2008 16:53:06 -0500 >>>> From: Donovan Brooke >>>> Subject: Re: Strange intermittent WebDNA problems Workaround >>>> Content-Type: text/plain; charset=us-ascii; format=flowed >>>> Content-Transfer-Encoding: 7bit >>>> >>>> webmaster wrote: >>>>> Purely as an FYI as it relates to the potential call home issue of >>>>> WebCat. Smith Micro recently purchased E Frontier Software's Poser >>>>> and their 3D content store. Now when you file a support ticket and >>>>> or get a response from the Poser (SmithMicro) support team, the >>>>> domain of their mail server is a voice from the past, or >>>>> "pacific-coast.com" The timing of the SM support people using the >>>>> pacific-coast.com domain and when I started seeing webCat dying >>>>> issue are about the same. >>>> That domain name has always been their "mail" domain (since they >>>> acquired PCS). >>>> >>>> Donovan >>> -- >>> Terry Wilson | terry@terryfic.com | http://terryfic.com >>> http://WhosComing.com - a simplified, affordable online reservation >>> system >>> http://TightJacket.com -- stylish protection for your laptop >>> > -------------------------------------------------------------------------- >>> Attitude is the only difference between ordeal and adventure. >>> >>> ------------------------------------------------------------- >>> This message is sent to you because you are subscribed to >>> the mailing list . >>> To unsubscribe, E-mail to: >>> To switch to the DIGEST mode, E-mail to >>> >>> Web Archive of this list is at: http://webdna.smithmicro.com/ >> >> ------------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to >> >> Web Archive of this list is at: http://webdna.smithmicro.com/ >> > > > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > Web Archive of this list is at: http://webdna.smithmicro.com/ > ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/ Colin Sidwell

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