Re: [WebDNA] Book/Ship Amounts Different
This WebDNA talk-list message is from 2008
It keeps the original formatting.
numero = 100778
interpreted = N
texte = Tana Adams wrote:> Hi,> > We just had a strange thing occur on four different orders. We use the > book/ship method and the booked amount was logged in the orders.db as a > different amount than the ship amount. I verified that the correct > amount (the book amount) was actually charged by Verisign. Nothing in > the WebCat code has changed but I don't see how this could be a Verisign > issue since the correct amount was charged and the book and ship have > the same auth number. Has anyone ever had this happen before?> > Thanks, > TanaHi Tana,If the values were different.. is there any rhyme or reason to it?For example, the cart calculates taxes etc.. based on values in theproducts.db and inside the formulas.db (if available). Perhapslook at your taxabletotal,nontaxabletotal and other headers inthe order admin (if that is what you are using) to see whatproducts are being assessed in what way.... to see if thatmay be a factor. just a thought.It may simply be a display error. I haven't used the book/shipmethod for a while, but don't remember any issues when I haveused it in the past.Donovan-- Donovan D. Brooke PH/FAX: 1 (608) 291-2024----------------------------------------------VPWebDNA Software Corporation16192 Coastal HighwayLewes, DE 19958
Associated Messages, from the most recent to the oldest:
Tana Adams wrote:> Hi,> > We just had a strange thing occur on four different orders. We use the > book/ship method and the booked amount was logged in the orders.db as a > different amount than the ship amount. I verified that the correct > amount (the book amount) was actually charged by Verisign. Nothing in > the WebCat code has changed but I don't see how this could be a Verisign > issue since the correct amount was charged and the book and ship have > the same auth number. Has anyone ever had this happen before?> > Thanks, > TanaHi Tana,If the values were different.. is there any rhyme or reason to it?For example, the cart calculates taxes etc.. based on values in theproducts.db and inside the
formulas.db (if available). Perhapslook at your taxabletotal,nontaxabletotal and other headers inthe order admin (if that is what you are using) to see whatproducts are being assessed in what way.... to see if thatmay be a factor. just a thought.It may simply be a display error. I haven't used the book/shipmethod for a while, but don't remember any issues when I haveused it in the past.Donovan-- Donovan D. Brooke PH/FAX: 1 (608) 291-2024----------------------------------------------VPWebDNA Software Corporation16192 Coastal HighwayLewes, DE 19958
Donovan Brooke
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