Re: [WebDNA] Crashing again
This WebDNA talk-list message is from 2008
It keeps the original formatting.
numero = 101695
interpreted = N
texte = Steve Craig wrote: > >> It was rediculous to me back then, and it still is. > > Donovan, my servers have run perfectly with no problem whatsoever for > approx 10-12 years, I have been using WebDNA most of that time. Some > time ago, along with many others we started experiencing crashes of > very similar natures. Around this time the SmithMicro landing server > had stopped responding. You guys came along, restarted the landing > server and my, and many others problems went away. For you to claim > that this is not connected in anyway is quite frankly ridiculous and > very short sighted. It's not short sighted. The server was down well before the complaints started. I don't have the exact date, but it was months if not years. >> 1.) The "phone home system" was off line way longer than when people >> first starting reporting problems. >> >> 2.) When all was quiet on the list, I did two things. >> 1.) for two weeks I turned the landing server off and left the routing >> in place. No complaints. >> 2.) for an additional two weeks, I took out the routing out. No >> complaints. > > > Maybe the times you have turned the server off are exactly when my > crashes have returned, when did you do it? A month or so after the complaints stopped on the list is when I started the tests. Think about it, would you > really expect someone to complain after a couple of outages in a two > week period, it could take weeks to decide that there is a pattern or > something more sinister going on. > > That aside the problem I have now is, I would guess& hope, different. > It is just an annoying little hang every now again with no pre-warning > that has been happening for approx 3-4 weeks. I am merely trying to get > to the bottom of it so I can keep myself and my clients happy. I am not > in the slightest bit interested in any other discussion about whether > you feel you're right or not. > > Cheers Steve, I understand that you are just trying to figure out what is going on. Server problems are a real headache. I have no problem with people asking questions, and theorizing. The problem I have is with making "claims" when there is no proof except coincidence. (especially when will be initiating some marketing soon to try and grow our user base) I did, and we still do, take all crashing notices like this seriously. This is why I ran the tests. Donovan -- Donovan D. Brooke PH/FAX: 1 (608) 770-3822 ---------------------------------------------- VP WebDNA Software Corporation 16192 Coastal Highway Lewes, DE 19958
Associated Messages, from the most recent to the oldest:
Steve Craig wrote: > >> It was rediculous to me back then, and it still is. > > Donovan, my servers have run perfectly with no problem whatsoever for > approx 10-12 years, I have been using WebDNA most of that time. Some > time ago, along with many others we started experiencing crashes of > very similar natures. Around this time the SmithMicro landing server > had stopped responding. You guys came along, restarted the landing > server and my, and many others problems went away. For you to claim > that this is not connected in anyway is quite frankly ridiculous and > very short sighted. It's not short sighted. The server was down well before the complaints started. I don't have the exact date, but it was months if not years. >> 1.) The "phone home system" was off line way longer than when people >> first starting reporting problems. >> >> 2.) When all was quiet on the list, I did two things. >> 1.) for two weeks I turned the landing server off and left the routing >> in place. No complaints. >> 2.) for an additional two weeks, I took out the routing out. No >> complaints. > > > Maybe the times you have turned the server off are exactly when my > crashes have returned, when did you do it? A month or so after the complaints stopped on the list is when I started the tests. Think about it, would you > really expect someone to complain after a couple of outages in a two > week period, it could take weeks to decide that there is a pattern or > something more sinister going on. > > That aside the problem I have now is, I would guess& hope, different. > It is just an annoying little hang every now again with no pre-warning > that has been happening for approx 3-4 weeks. I am merely trying to get > to the bottom of it so I can keep myself and my clients happy. I am not > in the slightest bit interested in any other discussion about whether > you feel you're right or not. > > Cheers Steve, I understand that you are just trying to figure out what is going on. Server problems are a real headache. I have no problem with people asking questions, and theorizing. The problem I have is with making "claims" when there is no proof except coincidence. (especially when will be initiating some marketing soon to try and grow our user base) I did, and we still do, take all crashing notices like this seriously. This is why I ran the tests. Donovan -- Donovan D. Brooke PH/FAX: 1 (608) 770-3822 ---------------------------------------------- VP WebDNA Software Corporation 16192 Coastal Highway Lewes, DE 19958
Donovan Brooke
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