Re: Digest for 09-30-97

This WebDNA talk-list message is from

1997


It keeps the original formatting.
numero = 13690
interpreted = N
texte = WebCatalog Talk wrote: > Date: 30 Sep 1997 10:03:24 > From: Grant Hulbert > Subject: Re: Purchased cart being overwritten - still !?? > > >If the customer, having completed the order process and now with the Thank > >you page in front of him, clicks on the browser back button, the input cc > >info page appears from the browser cache with the form fields info still > >there. If he then clicks on the purchase button for a second time the > >purchase command is invoked again for the same cart number. > > Does this site have WebMerchant, or is it WebCatalog alone? If it's > WebCatalog only, I don't understand how it can overwrite the cart, because > WebCatalog 2.0 always checks for the existence of the cart in Orders, > Problems, CompletedOrders folders and presents an error message if an > identical cart number is found there. It presents a message something like > This cart has already been purchased, and is awaiting authorization. > > Grant Hulbert, V.P. Engineering | ==== eCommerce for the Rest of Us ==== > Pacific Coast Software | WebCatalog, WebMerchant > 11770 Bernardo Plaza Court | SiteEdit Pro, PhotoMaster > San Diego, CA 92128 | SiteGuard > 619/675-1106 Fax: 619/675-0372 | http://www.smithmicro.com No, it doesn't.My store (WebCatalog 2.0.1 on a 6100/87 on OS 7.5.5) exhibits exactly the same symptoms.Make a purchase. See the Thank You. Back up and remake the purchase. The result is a trashed order file with no order data in it, every time, no warning, no error message. Guarenteed.If there is a work around to this, I'd like to know it. My users have a tendency to double click, and my system will send two copies of the page accordingly. That would trash any orders made. I'm about to go online and unless this is fixed, I will loose orders. -- Larry Lowe webmaster@airspacemag.comAir&Space Magazine http://www.airspacemag.com/Miss America Air Racing http://www.missa.com/Bud Light Air Force http://www.blaf.com/ Associated Messages, from the most recent to the oldest:

    
  1. Re: Digest for 09-30-97 (Larry Lowe 1997)
WebCatalog Talk wrote: > Date: 30 Sep 1997 10:03:24 > From: Grant Hulbert > Subject: Re: Purchased cart being overwritten - still !?? > > >If the customer, having completed the order process and now with the Thank > >you page in front of him, clicks on the browser back button, the input cc > >info page appears from the browser cache with the form fields info still > >there. If he then clicks on the purchase button for a second time the > >purchase command is invoked again for the same cart number. > > Does this site have WebMerchant, or is it WebCatalog alone? If it's > WebCatalog only, I don't understand how it can overwrite the cart, because > WebCatalog 2.0 always checks for the existence of the cart in Orders, > Problems, CompletedOrders folders and presents an error message if an > identical cart number is found there. It presents a message something like > This cart has already been purchased, and is awaiting authorization. > > Grant Hulbert, V.P. Engineering | ==== eCommerce for the Rest of Us ==== > Pacific Coast Software | WebCatalog, WebMerchant > 11770 Bernardo Plaza Court | SiteEdit Pro, PhotoMaster > San Diego, CA 92128 | SiteGuard > 619/675-1106 Fax: 619/675-0372 | http://www.smithmicro.com No, it doesn't.My store (WebCatalog 2.0.1 on a 6100/87 on OS 7.5.5) exhibits exactly the same symptoms.Make a purchase. See the Thank You. Back up and remake the purchase. The result is a trashed order file with no order data in it, every time, no warning, no error message. Guarenteed.If there is a work around to this, I'd like to know it. My users have a tendency to double click, and my system will send two copies of the page accordingly. That would trash any orders made. I'm about to go online and unless this is fixed, I will loose orders. -- Larry Lowe webmaster@airspacemag.comAir&Space Magazine http://www.airspacemag.com/Miss America Air Racing http://www.missa.com/Bud Light Air Force http://www.blaf.com/ Larry Lowe

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