Help! Odd, irreproducible happenings.
This WebDNA talk-list message is from 1998
It keeps the original formatting.
numero = 17716
interpreted = N
texte = Here's a problem that happens sporadically, but I can't reproduce:Every so often, the first 8 digits of the credit card number are appendedto the EMAIL and SHIPTOEMAIL headers.* I'm 98% sure that it's not user error. The credit card field and theemail field are not close to each other, and the chances of a typo in thatarea are slim to none. Also, it has happened multiple times, and each timeI add more code to ensure that the user is doing everything correctly.* It's not a coding error. We process dozens of orders every day usingthis system and it only happens once every few weeks. Plus, the creditcard header is set on a different page than the other headers (just beforethe [purchase]).Initially, I thought it might be happening when there are lots ofconnections and the server was getting confused. However, in the mostrecent error the load was very light. There were only two people on theregular server and only one on SSL.On a similar note, the [REPLACE] command sometimes puts info in the wrongfield. My database has 6 fields devoted to inventory levels. There aretimes that [REPLACEdb=/mydb.db&eqSKUdatarq=SOMESKU]INV1=[MATH]SOMENUMBER+someothernumber[/MATH][/REPLACE] will result in INV3 being replaced (not INV1).It's as if there's some sort of information leak that causes WebCat tocross wires. Unfortunately, I haven't been able to purposely reproducethese erorrs, so I can't narrow down the problem.These happenings have occured with Web* 2 and 3, many verions of WebCat(back to 2.1), with and without plugins such as FireSite, Nitro, BIAP,etc., and at all times of the day.I really need some insight into this problem. Any ideas or theories wouldbe greatly appreciated!MichaelMichael Winston *By e-mail!: michaelw@dhorse.comInternet Coordinator *By web!: http://www.dhorse.com/Dark Horse Comics, Inc. *By fax!: 503/654/9440
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Here's a problem that happens sporadically, but I can't reproduce:Every so often, the first 8 digits of the credit card number are appendedto the EMAIL and SHIPTOEMAIL headers.* I'm 98% sure that it's not user error. The credit card field and theemail field are not close to each other, and the chances of a typo in thatarea are slim to none. Also, it has happened multiple times, and each timeI add more code to ensure that the user is doing everything correctly.* It's not a coding error. We process dozens of orders every day usingthis system and it only happens once every few weeks. Plus, the creditcard header is set on a different page than the other headers (just beforethe
[purchase]).Initially, I thought it might be happening when there are lots ofconnections and the server was getting confused. However, in the mostrecent error the load was very light. There were only two people on theregular server and only one on SSL.On a similar note, the
[replace] command sometimes puts info in the wrongfield. My database has 6 fields devoted to inventory levels. There aretimes that [REPLACEdb=/mydb.db&eqSKUdatarq=SOMESKU]INV1=
[math]SOMENUMBER+someothernumber[/MATH][/REPLACE] will result in INV3 being replaced (not INV1).It's as if there's some sort of information leak that causes WebCat tocross wires. Unfortunately, I haven't been able to purposely reproducethese erorrs, so I can't narrow down the problem.These happenings have occured with Web* 2 and 3, many verions of WebCat(back to 2.1), with and without plugins such as FireSite, Nitro, BIAP,etc., and at all times of the day.I really need some insight into this problem. Any ideas or theories wouldbe greatly appreciated!MichaelMichael Winston *By e-mail!: michaelw@dhorse.comInternet Coordinator *By web!: http://www.dhorse.com/Dark Horse Comics, Inc. *By fax!: 503/654/9440
Michael Winston
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