Re: WebCatalog complains that the service is not running.
This WebDNA talk-list message is from 1998
It keeps the original formatting.
numero = 18909
interpreted = N
texte = > I am running WebCatalog 2 and IIS 4. After reinstalling IIS, the>WebCatalog suffix settings were lost from IIS. In an attempt to restore>those suffix settings I reinstalled WebCatalog. Reinstalling WebCatalog did>not restore the suffix settings as the manual seemed to imply.IIS4 threw everyone a loop because it changes the way suffix mappings areset (no longer from the Registry). In general you can see some interestinglog information in the Event Viewer log to see if WebCat service iscomplaining about something.I recommend you shut down the WebCat service and run the DBServer.exestandalone. That way when you see its little window, you know for sure itis running. If it comes up and goes down instantly, then you need torestart NT because it has gotten confused about which services are running.Once you know DBServer.exe is running, then if you ever see DBServer notrunning messages, it's time to start looking at what versions of$WebCat.dll vs. DBServer.exe you have installed, to make sure they are insynch.Technical Support | ==== eCommerce and Beyond ====Pacific Coast Software | WebCatalog, WebMerchant,11770 Bernardo Plaza Court | SiteEdit Pro, PhotoMaster,San Diego, CA 92128 | Typhoon619/675-1106 Fax: 619/675-0372 | http://www.smithmicro.com/
Associated Messages, from the most recent to the oldest:
> I am running WebCatalog 2 and IIS 4. After reinstalling IIS, the>WebCatalog suffix settings were lost from IIS. In an attempt to restore>those suffix settings I reinstalled WebCatalog. Reinstalling WebCatalog did>not restore the suffix settings as the manual seemed to imply.IIS4 threw everyone a loop because it changes the way suffix mappings areset (no longer from the Registry). In general you can see some interestinglog information in the Event Viewer log to see if WebCat service iscomplaining about something.I recommend you shut down the WebCat service and run the DBServer.exestandalone. That way when you see its little window, you know for sure itis running. If it comes up and goes down instantly, then you need torestart NT because it has gotten confused about which services are running.Once you know DBServer.exe is running, then if you ever see DBServer notrunning messages, it's time to start looking at what versions of$WebCat.dll vs. DBServer.exe you have installed, to make sure they are insynch.Technical Support | ==== eCommerce and Beyond ====Pacific Coast Software | WebCatalog, WebMerchant,11770 Bernardo Plaza Court | SiteEdit Pro, PhotoMaster,San Diego, CA 92128 | Typhoon619/675-1106 Fax: 619/675-0372 | http://www.smithmicro.com/
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