Re: webcatalog [date] bug

This WebDNA talk-list message is from

1999


It keeps the original formatting.
numero = 22199
interpreted = N
texte = >>I have recently encounted a bug in webcatalog 3.0 Mac CGI. >>I have a database called carts.db that keeps some preferences from the last >>few shoppers (3 days worth to be exact) >>I use this code to keep the database clean... >>[Delete db=carts.db&leDATEdatarq=[math date]{[Date]}-3[/math]] >> >>I have had this code in use for over 6 months. >>Since the 1st of January, this code deletes EVERY record in the database >>every time it is run. >>Please look into this as soon as possible. > >The problem is in some internal code inside webcatalog that breaks when the >ReadDateFormat preference is in uppercase letters instead of lowercase >letters. Try replacing the MDY value in that pref with mdy, that should >fix it. If it doesn't, there's something else you can try: > >1- Quit WebCatalog. >2- Open the WebCatalog Prefs file in a text editor. >3- Remove the entire line that begins with ReadDateFormat. >4- Save & close the file.Thank You Ken. My prefs file already had mdy in lower case, But now I have removed the argument entirely. I have not reinstated the code onto the website yet.Special Note to PCS: Come on guys! You're sitting at the adult table now. I am truly disappointed in the lack of respect you show to your customers. We all bought this software, and use it daily to generate some or all of our livelihood. Our income in part is dependent on your ability to properly code software that is stable, fast, and easy to develop with. (all things your website promises) Yet when a problem is discovered, you don't respond publicly, and admit to the error, and post an incremental fix to the software. How do you expect us, your users, to admit to our customers why our servers are having problems? Have you fixed the Mac CGI serial number problem? When did you announce the fix? Where? How long have you known about this date problem? It sound's like Ken has know about it for some time. What about the redirect memory leak? Does it only affect redirects inside of searches, or all redirects? Did you respond privately to only the person who complained? Don't I, as a user of your software also have the right to an answer that probably is affecting me? Where is the developer part of your website? Your website says for questions, join this list, well, I'm on it, and all of the other people on this list can't answer questions about core programming issues with WebCatalog, and tell me a date when I can expect problems like this to be fixed.The courtesy of a response is appreciated. Brian B. Burton BOFH - Department of Redundancy Department --------------------------------------------------------------- MMT Solutions - Specializing in Online Shopping Solutions 973-808-8644 http://www.safecommerce.comAre you a Web Programmer? I am today. Associated Messages, from the most recent to the oldest:

    
  1. Re: webcatalog [date] bug...not (Kenneth Grome 1999)
  2. Re: webcatalog [date] bug...not (Peter Ostry 1999)
  3. Re: webcatalog [date] bug...not (Kenneth Grome 1999)
  4. Re: webcatalog [date] bug...not (xstreams@wnylive.com 1999)
  5. Re: webcatalog [date] bug...not (Kenneth Grome 1999)
  6. Re: webcatalog [date] bug...not (Grant Hulbert 1999)
  7. Re: webcatalog [date] bug (PCS Technical Support 1999)
  8. Re: webcatalog [date] bug (Kenneth Grome 1999)
  9. Re: webcatalog [date] bug (Brian B. Burton 1999)
  10. Re: webcatalog [date] bug (Kenneth Grome 1999)
  11. webcatalog [date] bug (Brian B. Burton 1999)
>>I have recently encounted a bug in webcatalog 3.0 Mac CGI. >>I have a database called carts.db that keeps some preferences from the last >>few shoppers (3 days worth to be exact) >>I use this code to keep the database clean... >>[Delete db=carts.db&leDATEdatarq=[math date]{[date]}-3[/math]] >> >>I have had this code in use for over 6 months. >>Since the 1st of January, this code deletes EVERY record in the database >>every time it is run. >>Please look into this as soon as possible. > >The problem is in some internal code inside webcatalog that breaks when the >ReadDateFormat preference is in uppercase letters instead of lowercase >letters. Try replacing the MDY value in that pref with mdy, that should >fix it. If it doesn't, there's something else you can try: > >1- Quit WebCatalog. >2- Open the WebCatalog Prefs file in a text editor. >3- Remove the entire line that begins with ReadDateFormat. >4- Save & close the file.Thank You Ken. My prefs file already had mdy in lower case, But now I have removed the argument entirely. I have not reinstated the code onto the website yet.Special Note to PCS: Come on guys! You're sitting at the adult table now. I am truly disappointed in the lack of respect you show to your customers. We all bought this software, and use it daily to generate some or all of our livelihood. Our income in part is dependent on your ability to properly code software that is stable, fast, and easy to develop with. (all things your website promises) Yet when a problem is discovered, you don't respond publicly, and admit to the error, and post an incremental fix to the software. How do you expect us, your users, to admit to our customers why our servers are having problems? Have you fixed the Mac CGI serial number problem? When did you announce the fix? Where? How long have you known about this date problem? It sound's like Ken has know about it for some time. What about the redirect memory leak? Does it only affect redirects inside of searches, or all redirects? Did you respond privately to only the person who complained? Don't I, as a user of your software also have the right to an answer that probably is affecting me? Where is the developer part of your website? Your website says for questions, join this list, well, I'm on it, and all of the other people on this list can't answer questions about core programming issues with WebCatalog, and tell me a date when I can expect problems like this to be fixed.The courtesy of a response is appreciated. Brian B. Burton BOFH - Department of Redundancy Department --------------------------------------------------------------- MMT Solutions - Specializing in Online Shopping Solutions 973-808-8644 http://www.safecommerce.comAre you a Web Programmer? I am today. Brian B. Burton

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