Re: Slightly off-topic hits to purchase ratio?

This WebDNA talk-list message is from

1999


It keeps the original formatting.
numero = 22245
interpreted = N
texte = I believe that the average online store gets around a 2% conversion ratio, meaning that for every 100 Visitors (not hits) 2 people convert to buyers. This is rather poor.However this is an extremely low conversion ratio more on par with direct mail campaigns than with physical stores which are typically in the 15% ratio.The importance of the conversion ratio certainly depends on the product you are selling. A 1% conversion on a big ticket item with a decent margin may be satisfactory, but if you are selling moderately priced items with little margin a 1% conversion factor would not be good. It also depends on your volume of visitors. Certainly 1% conversion of 1 million visitors may be better than a 10% conversion of 10,000 visitors, although this depends on how much is spent to get the 1 million visitors and the cost of the infrastructure that is required to service 1 million visitors compared with 10,000. We try and pay very carefull attention to these numbers, especially when planning media buys.Hope this helps.JoshAt 09:16 AM 1/4/99 -0800, you wrote: >Ok the typical New Years Eve bash...but was listening to a person at the >party spouting off about a ratio I never heard of before 3% purchase to >hits ratio. I assume he means visits. This was the yard stick they >claimed was some web commerce valid shopping site info. And if you were >below this number you site was not designed right..on and on and on. > > >Meaning I think...100 visitors and 3 would make purchases. Anybody ever >hear this type of data? > >Of course the client I consult on was right there and when we ran the >numbers on their site we were less then 1 percent. Lots of lookers but no >buyers. > >I would think it would have to do with the product being sold. Meaning >some products are going to have higher ratios then others. > >Anybody here care to comment. And you can take it private if you feel this >is way off topic for this list. > >=============================================== >Gary Richter > PanaVise Products, Inc. > 7540 Colbert Dr. Reno, Nevada 89511 > Ph: 702.850.2900 Fx: 702.850.2929 > Email: grichter@panavise.com > http://www.panavise.com >=============================================== > > > > > > --------------------------------------------------------------------------- Joshua Blank Pop Art LLC http://pop-art.com josh@pop-art.com eCommerce / Web Design / Multimedia7000 SW Hampton St. tel: (503) 968.5957 Suite 124 fax: (503) 620.8487 Portland, OR 97223-8361 Associated Messages, from the most recent to the oldest:

    
  1. Re: Slightly off-topic hits to purchase ratio? (Sandra L. Pitner 1999)
  2. Re: Slightly off-topic hits to purchase ratio? (Brian B. Burton 1999)
  3. Re: Slightly off-topic hits to purchase ratio? (josh@pop-art.com 1999)
  4. Slightly off-topic hits to purchase ratio? (Gary Richter 1999)
I believe that the average online store gets around a 2% conversion ratio, meaning that for every 100 Visitors (not hits) 2 people convert to buyers. This is rather poor.However this is an extremely low conversion ratio more on par with direct mail campaigns than with physical stores which are typically in the 15% ratio.The importance of the conversion ratio certainly depends on the product you are selling. A 1% conversion on a big ticket item with a decent margin may be satisfactory, but if you are selling moderately priced items with little margin a 1% conversion factor would not be good. It also depends on your volume of visitors. Certainly 1% conversion of 1 million visitors may be better than a 10% conversion of 10,000 visitors, although this depends on how much is spent to get the 1 million visitors and the cost of the infrastructure that is required to service 1 million visitors compared with 10,000. We try and pay very carefull attention to these numbers, especially when planning media buys.Hope this helps.JoshAt 09:16 AM 1/4/99 -0800, you wrote: >Ok the typical New Years Eve bash...but was listening to a person at the >party spouting off about a ratio I never heard of before 3% purchase to >hits ratio. I assume he means visits. This was the yard stick they >claimed was some web commerce valid shopping site info. And if you were >below this number you site was not designed right..on and on and on. > > >Meaning I think...100 visitors and 3 would make purchases. Anybody ever >hear this type of data? > >Of course the client I consult on was right there and when we ran the >numbers on their site we were less then 1 percent. Lots of lookers but no >buyers. > >I would think it would have to do with the product being sold. Meaning >some products are going to have higher ratios then others. > >Anybody here care to comment. And you can take it private if you feel this >is way off topic for this list. > >=============================================== >Gary Richter > PanaVise Products, Inc. > 7540 Colbert Dr. Reno, Nevada 89511 > Ph: 702.850.2900 Fx: 702.850.2929 > Email: grichter@panavise.com > http://www.panavise.com >=============================================== > > > > > > --------------------------------------------------------------------------- Joshua Blank Pop Art LLC http://pop-art.com josh@pop-art.com eCommerce / Web Design / Multimedia7000 SW Hampton St. tel: (503) 968.5957 Suite 124 fax: (503) 620.8487 Portland, OR 97223-8361 josh@pop-art.com

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