Re: WebMerchant - MacAuthorize

This WebDNA talk-list message is from

1999


It keeps the original formatting.
numero = 23041
interpreted = N
texte = >I tried several >times to get in touch with them to ask basic questions about their service >and the product itself but at time no one answers the telephone.I apologize for not returning your call (if a voicemail is not left in my mailbox, I can't know who to return calls to, and I've never heard your question). I must assume that we accidentally dropped your call in the mad rush after our most recent expo show.I realize it's hard to overcome a bad first impression, but I'd like to get a chance to do just that. Our product speaks for itself (even if, as you correctly point out, our web site is not very pretty) -- our *customers* are the masters of web design, and we tend to concentrate more on engineering. That's why our databases are 10-100 times faster than Cold Fusion's SQL ODBC connections. For a small sampling of our customer's success stories, look at http://www.smithmicro.com/St_Pages/PCSPages/published.htmlHere are some nice-looking sites to peek at:http://www.doughboyshop.com/ http://www.performancebike.com/ http://www.tmathletics.com/ http://www.adstogo.com/ http://www.benjerry.com/ http://www.pilotgear.com/ http://www.musicianstore.com/ http://www.pssl.com/Grant Hulbert, V.P. Engineering | ==== eCommerce for the Rest of Us ==== Pacific Coast Software | WebCatalog, WebMerchant, 11770 Bernardo Plaza Court | SiteEdit Pro, PhotoMaster, San Diego, CA 92128 | Typhoon 619/675-1106 Fax: 619/675-0372 | http://www.smithmicro.com/ Associated Messages, from the most recent to the oldest:

    
  1. Re: Pacific Coast Software responsiveness (was WebMerchant - MacAuthorize) (powerpalle1 1999)
  2. Re: WebMerchant - MacAuthorize (Joel Ruiz 1999)
  3. Re: WebMerchant - MacAuthorize (Joel Ruiz 1999)
  4. Re: WebMerchant - MacAuthorize (PCS Technical Support 1999)
  5. Re: WebMerchant - MacAuthorize (Richard Bradley 1999)
  6. Re: WebMerchant - MacAuthorize (Grant Hulbert 1999)
  7. Re: WebMerchant - MacAuthorize (Richard Bradley 1999)
  8. Re: WebMerchant - MacAuthorize (Martin Bech 1999)
  9. WebMerchant - MacAuthorize (Richard Bradley 1999)
>I tried several >times to get in touch with them to ask basic questions about their service >and the product itself but at time no one answers the telephone.I apologize for not returning your call (if a voicemail is not left in my mailbox, I can't know who to return calls to, and I've never heard your question). I must assume that we accidentally dropped your call in the mad rush after our most recent expo show.I realize it's hard to overcome a bad first impression, but I'd like to get a chance to do just that. Our product speaks for itself (even if, as you correctly point out, our web site is not very pretty) -- our *customers* are the masters of web design, and we tend to concentrate more on engineering. That's why our databases are 10-100 times faster than Cold Fusion's SQL ODBC connections. For a small sampling of our customer's success stories, look at http://www.smithmicro.com/St_Pages/PCSPages/published.htmlHere are some nice-looking sites to peek at:http://www.doughboyshop.com/ http://www.performancebike.com/ http://www.tmathletics.com/ http://www.adstogo.com/ http://www.benjerry.com/ http://www.pilotgear.com/ http://www.musicianstore.com/ http://www.pssl.com/Grant Hulbert, V.P. Engineering | ==== eCommerce for the Rest of Us ==== Pacific Coast Software | WebCatalog, WebMerchant, 11770 Bernardo Plaza Court | SiteEdit Pro, PhotoMaster, San Diego, CA 92128 | Typhoon 619/675-1106 Fax: 619/675-0372 | http://www.smithmicro.com/ Grant Hulbert

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