Pacific Coast Software responsiveness (was WebMerchant -MacAuthorize)

This WebDNA talk-list message is from

1999

It keeps the original formatting. numero = 23047
interpreted = N
texte = Thank you to everyone for noticing what we have been dealing with aroundour offices... The excitement and interest over our 3.0 release caught usunprepared with staff. We are quickly dealing with this situation and hopethat everyone will bear with us during these growing pains. We are anxiousto resolve our personal communications bandwidth problems and have our newteam members get to know our great users etc.Thanks to everyone for their understanding and patience.If you have any suggestions at anytime - please email them to me directly -Thanks!>Joel, Thanks for that quick and informative response. We've had similar>responses from Pacific-Coast and are wondering about the viability of their>product. While Cold Fusion is attractive, it requires a NON-Macintosh>solution>to implement (YUK!).>>However, we are looking to a quick solution and will implement a Linux/NT>machine to look into cold fusion or NetScape's solution.>>Joel Ruiz wrote:>>> There are other software vendors of e-commerce software that are more>> popular and have better support for people who wish to purchase their>> software. One such vendor is Cold Fusion by Allaire Corporation. I'm a>> consultant and tried to evaluate pacific coast's software. I tried several>> times to get in touch with them to ask basic questions about their service>> and the product itself but at time no one answers the telephone. One time>> someone answered and they told me they would return my call. Its been a>> week now still no reply from them.>>>> You can also try to look at Net.commerce, Netscape's e-commerce products,>> ICAT, etc.>>>> Dont waste your time with pacific coast. Even their own web page leaves>> much to be desired.>>>> Joel Ruiz>> President>> Phildotcom, Inc.>> -----Original Message----->> From: Richard Bradley >> To: WebDNA-Talk@smithmicro.com >> Date: Thursday, January 28, 1999 9:32 AM>> Subject: WebMerchant - MacAuthorize>>>> >I am using a trial ver. For WebMerchant and WebCatalog I've got every thing>> going except WebMerchant talking o MacAuthorize Hub I get an error e-mails>> by the 100's>> >>> >Does MacAuthorize Hub work with WebMerchant trial ver.?>> >I have Hub running on the web server. Do I need to have client also running>> the web server too?>> >>> >Can someone help! Pacific Coast does not seem to want to help over the>> phone. If I pay $2500 for a program I would like to talk to a someone if I>> have a problem.>> >>> >>> >Jay Van Vark *******************************Pacific Coast Software | eCommerce (WebCatalog)11770 Bernardo Plaza Court | Site Hosting & DevelopmentSuite 453 | http://www.smithmicro.comSan Diego, CA 92128 *******************************619.675.1106 Associated Messages, from the most recent to the oldest:

Pacific Coast Software responsiveness (was WebMerchant -MacAuthorize) (Jay Van Vark 1999)

Thank you to everyone for noticing what we have been dealing with aroundour offices... The excitement and interest over our 3.0 release caught usunprepared with staff. We are quickly dealing with this situation and hopethat everyone will bear with us during these growing pains. We are anxiousto resolve our personal communications bandwidth problems and have our newteam members get to know our great users etc.Thanks to everyone for their understanding and patience.If you have any suggestions at anytime - please email them to me directly -Thanks!>Joel, Thanks for that quick and informative response. We've had similar>responses from Pacific-Coast and are wondering about the viability of their>product. While Cold Fusion is attractive, it requires a NON-Macintosh>solution>to implement (YUK!).>>However, we are looking to a quick solution and will implement a Linux/NT>machine to look into cold fusion or NetScape's solution.>>Joel Ruiz wrote:>>> There are other software vendors of e-commerce software that are more>> popular and have better support for people who wish to purchase their>> software. One such vendor is Cold Fusion by Allaire Corporation. I'm a>> consultant and tried to evaluate pacific coast's software. I tried several>> times to get in touch with them to ask basic questions about their service>> and the product itself but at time no one answers the telephone. One time>> someone answered and they told me they would return my call. Its been a>> week now still no reply from them.>>>> You can also try to look at Net.commerce, Netscape's e-commerce products,>> ICAT, etc.>>>> Dont waste your time with pacific coast. Even their own web page leaves>> much to be desired.>>>> Joel Ruiz>> President>> Phildotcom, Inc.>> -----Original Message----->> From: Richard Bradley >> To: WebDNA-Talk@smithmicro.com >> Date: Thursday, January 28, 1999 9:32 AM>> Subject: WebMerchant - MacAuthorize>>>> >I am using a trial ver. For WebMerchant and WebCatalog I've got every thing>> going except WebMerchant talking o MacAuthorize Hub I get an error e-mails>> by the 100's>> >>> >Does MacAuthorize Hub work with WebMerchant trial ver.?>> >I have Hub running on the web server. Do I need to have client also running>> the web server too?>> >>> >Can someone help! Pacific Coast does not seem to want to help over the>> phone. If I pay $2500 for a program I would like to talk to a someone if I>> have a problem.>> >>> >>> >Jay Van Vark *******************************Pacific Coast Software | eCommerce (WebCatalog)11770 Bernardo Plaza Court | Site Hosting & DevelopmentSuite 453 | http://www.smithmicro.comSan Diego, CA 92128 *******************************619.675.1106 Jay Van Vark

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Pacific Coast Software responsiveness (was WebMerchant -MacAuthorize)

1999

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