Re: Suddenly can't see files...

This WebDNA talk-list message is from

2000


It keeps the original formatting.
numero = 27404
interpreted = N
texte = The index.tpl does not appear to exist in the root directory of your server... ----------- GET /index.tpl HTTP/1.0HTTP/1.0 200 OK Content-type: text/html Server: Server: books.com Content-Length: 38Error: template ':index.tpl' not found ----------Just so I'm clear... The server will server any page that does not go though the WebCat engine. So that means any .htm or .html page is served correctly?I'm a NT guy so I don't know much about the MAC/WebStar setup but I would double check suffix mapping.James Howarth Smith Micro Software Inc. Internet Solutions Division-----Original Message----- From: WebDNA Support To: WebDNA-Talk@talk.smithmicro.com Sent: 2/11/00 5:47 PM Subject: Re: Suddenly can't see files...>http://www.copernicusbooks.com > >Everything has been working fine until, as far as I can tell >spontaneously, it now no longer returns valid HTML on (complex?) pages >served through Webcatalog (3.09 running behind WebStar 4.0 on a Mac). >Accessing the site (e.g., index.tpl) simply times out.We can see it from behind our firewall using IE on a PC. But we cannot see it from a Mac which is outside the firewall. Reverse DNS lookups in WebSTAR might be the culprit, or do you have some TCP code on those pages, or perhaps some code that looks for a certain type of browser?Technical Support ********************************** Smith Micro, Internet Solutions Div | eCommerce (WebCatalog) 16855 West Bernardo Drive, #380 | ------------------------- San Diego, CA 92127 | Software & Site Development WebCatalog Support: (858) 675-0632 | http://www.smithmicro.com Fax: (858) 675-0372 **********************************------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to ------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Associated Messages, from the most recent to the oldest:

    
  1. Re: Suddenly can't see files... (JHowarth@smithmicro.com 2000)
  2. Re: Suddenly can't see files... (Kevin Lippert 2000)
  3. Re: Suddenly can't see files... (Kevin Lippert 2000)
  4. Re: Suddenly can't see files... (Kevin Lippert 2000)
  5. Re: Suddenly can't see files... (JHowarth@smithmicro.com 2000)
  6. Re: Suddenly can't see files... (WebDNA Support 2000)
  7. Re: Suddenly can't see files... (Mike Davis 2000)
  8. Re: Suddenly can't see files... (WebDNA Support 2000)
  9. Re: Suddenly can't see files... (WebDNA Support 2000)
  10. Suddenly can't see files... (Kevin Lippert 2000)
The index.tpl does not appear to exist in the root directory of your server... ----------- GET /index.tpl HTTP/1.0HTTP/1.0 200 OK Content-type: text/html Server: Server: books.com Content-Length: 38Error: template ':index.tpl' not found ----------Just so I'm clear... The server will server any page that does not go though the WebCat engine. So that means any .htm or .html page is served correctly?I'm a NT guy so I don't know much about the MAC/WebStar setup but I would double check suffix mapping.James Howarth Smith Micro Software Inc. Internet Solutions Division-----Original Message----- From: WebDNA Support To: WebDNA-Talk@talk.smithmicro.com Sent: 2/11/00 5:47 PM Subject: Re: Suddenly can't see files...>http://www.copernicusbooks.com > >Everything has been working fine until, as far as I can tell >spontaneously, it now no longer returns valid HTML on (complex?) pages >served through Webcatalog (3.09 running behind WebStar 4.0 on a Mac). >Accessing the site (e.g., index.tpl) simply times out.We can see it from behind our firewall using IE on a PC. But we cannot see it from a Mac which is outside the firewall. Reverse DNS lookups in WebSTAR might be the culprit, or do you have some TCP code on those pages, or perhaps some code that looks for a certain type of browser?Technical Support ********************************** Smith Micro, Internet Solutions Div | eCommerce (WebCatalog) 16855 West Bernardo Drive, #380 | ------------------------- San Diego, CA 92127 | Software & Site Development WebCatalog Support: (858) 675-0632 | http://www.smithmicro.com Fax: (858) 675-0372 **********************************------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to ------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to JHowarth@smithmicro.com

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