Re: Re[2]: WebCatalog keeps quiting on Solaris, and support isn'

This WebDNA talk-list message is from

2000


It keeps the original formatting.
numero = 30911
interpreted = N
texte = John,I have reinstalled it about 4 times (each on two different servers), I only enabled triggers last week in an attempt to keep it running. The problem has been ongoing since February.I have turned extended logging on and checked the error.txt file and have found no information.Thank you for the suggestions. Too bad technical support won't respond.Dale-- Dale Therio +49 69 263 19977 office Dresdner Kleinwort Benson Research +49 69 263 11379 fax Jürgen-Ponto-Platz 1 +49 170 934 3610 mobile 60301 Frankfurt, Germany > From: jpeacock@univpress.com > Reply-To: (WebCatalog Talk) > Date: Tue, 25 Apr 2000 09:30:30 > To: (WebCatalog Talk) > Subject: Re[2]: WebCatalog keeps quiting on Solaris, and support isn' > > > Do you have any triggers enabled? That could be the problem. I would check > there first. I am not running WebCat on Solaris (NT for production and Linux > for testing), so I am reaching the limits of my diagnostic abilities. > > Have you turned up the Technical Support Information on the Preferences > page? > Set that to Extended and restart the server and see if anything shows up. > Have you looked at the ErrorLog.txt file for any clues? > > John Peacock > > > ____________________Reply Separator____________________ > Subject: Re: WebCatalog keeps quiting on Solaris, and support isn't s > Author: (WebCatalog Talk) > Date: 4/25/2000 3:19 PM > > It even quits overnight when nothing is accessing the site. :( > > > > -- > Dale Therio > +49 69 263 19977 office Dresdner Kleinwort Benson Research > +49 69 263 11379 fax Jürgen-Ponto-Platz 1 > +49 170 934 3610 mobile 60301 Frankfurt, Germany > > >> From: jpeacock@univpress.com >> Reply-To: (WebCatalog Talk) >> Date: Tue, 25 Apr 2000 09:12:50 >> To: (WebCatalog Talk) >> Subject: Re: WebCatalog keeps quiting on Solaris, and support isn't su >> >> >> Here'a a suggestion: only use the TeaRoom site. Don't get involved in your >> own >> code. Just see if it still dies with TeaRoom; I'll bet it doesn't. If I am >> right, it is _your_ template that is killing the server, but you need to do >> this >> testing to be sure. Don't access your own pages and see how long the site >> stays >> up. >> >> HTH >> >> John Peacock >> >> >> ____________________Reply Separator____________________ >> Subject: WebCatalog keeps quiting on Solaris, and support isn't suppo >> Author: (WebCatalog Talk) >> Date: 4/25/2000 10:58 AM >> >> The ongoing saga of WebCatalog constantly quitting under Solaris continues. >> >> Friday and Monday were holidays here in Germany and I sent emails to support >> once again last Thursday describing the problem and what I have been doing >> to try and find an answer myself. I hoped that there would be at least one >> email waiting for me with suggestions this morning. >> >> Unfortunately there were no emails from SmithMicro. I guess I have gone past >> my '4 days allowed' now and will have to start all over again even though >> this problem as been ongoing since February. >> >> >> Is anyone else out there running WebCatalog on Solaris? Anyone have any >> ideas? Last week WebCatalog quit a number of times in less than 30 minutes. >> This was with only a simply page (using [cart]) being executed occasionally >> to see how long it would take to quit. >> >> then late last week I did yet another re-install and configured 4 triggers >> which would simply execute a command to make sure WebCatalog was still >> running and log that to a database. >> >> This last about 4 hours before quitting. All of this has been reported to >> support@smithmicro.com And so far no suggestions. The machine is behind a >> firewall so at this point I have no way of giving them direct access. >> However, I have not received any suggestions of things to try or look for. >> >> -- >> Dale Therio >> +49 69 263 19977 office Dresdner Kleinwort Benson Research >> +49 69 263 11379 fax Jürgen-Ponto-Platz 1 >> +49 170 934 3610 mobile 60301 Frankfurt, Germany >> >> >> ------------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to >> >> > > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > > ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Associated Messages, from the most recent to the oldest:

    
  1. Re: Re[2]: WebCatalog keeps quiting on Solaris, and support isn' (dale@gmr.dresdner.net 2000)
  2. Re[2]: WebCatalog keeps quiting on Solaris, and support isn' (jpeacock@univpress.com 2000)
John,I have reinstalled it about 4 times (each on two different servers), I only enabled triggers last week in an attempt to keep it running. The problem has been ongoing since February.I have turned extended logging on and checked the error.txt file and have found no information.Thank you for the suggestions. Too bad technical support won't respond.Dale-- Dale Therio +49 69 263 19977 office Dresdner Kleinwort Benson Research +49 69 263 11379 fax Jürgen-Ponto-Platz 1 +49 170 934 3610 mobile 60301 Frankfurt, Germany > From: jpeacock@univpress.com > Reply-To: (WebCatalog Talk) > Date: Tue, 25 Apr 2000 09:30:30 > To: (WebCatalog Talk) > Subject: Re[2]: WebCatalog keeps quiting on Solaris, and support isn' > > > Do you have any triggers enabled? That could be the problem. I would check > there first. I am not running WebCat on Solaris (NT for production and Linux > for testing), so I am reaching the limits of my diagnostic abilities. > > Have you turned up the Technical Support Information on the Preferences > page? > Set that to Extended and restart the server and see if anything shows up. > Have you looked at the ErrorLog.txt file for any clues? > > John Peacock > > > ____________________Reply Separator____________________ > Subject: Re: WebCatalog keeps quiting on Solaris, and support isn't s > Author: (WebCatalog Talk) > Date: 4/25/2000 3:19 PM > > It even quits overnight when nothing is accessing the site. :( > > > > -- > Dale Therio > +49 69 263 19977 office Dresdner Kleinwort Benson Research > +49 69 263 11379 fax Jürgen-Ponto-Platz 1 > +49 170 934 3610 mobile 60301 Frankfurt, Germany > > >> From: jpeacock@univpress.com >> Reply-To: (WebCatalog Talk) >> Date: Tue, 25 Apr 2000 09:12:50 >> To: (WebCatalog Talk) >> Subject: Re: WebCatalog keeps quiting on Solaris, and support isn't su >> >> >> Here'a a suggestion: only use the TeaRoom site. Don't get involved in your >> own >> code. Just see if it still dies with TeaRoom; I'll bet it doesn't. If I am >> right, it is _your_ template that is killing the server, but you need to do >> this >> testing to be sure. Don't access your own pages and see how long the site >> stays >> up. >> >> HTH >> >> John Peacock >> >> >> ____________________Reply Separator____________________ >> Subject: WebCatalog keeps quiting on Solaris, and support isn't suppo >> Author: (WebCatalog Talk) >> Date: 4/25/2000 10:58 AM >> >> The ongoing saga of WebCatalog constantly quitting under Solaris continues. >> >> Friday and Monday were holidays here in Germany and I sent emails to support >> once again last Thursday describing the problem and what I have been doing >> to try and find an answer myself. I hoped that there would be at least one >> email waiting for me with suggestions this morning. >> >> Unfortunately there were no emails from SmithMicro. I guess I have gone past >> my '4 days allowed' now and will have to start all over again even though >> this problem as been ongoing since February. >> >> >> Is anyone else out there running WebCatalog on Solaris? Anyone have any >> ideas? Last week WebCatalog quit a number of times in less than 30 minutes. >> This was with only a simply page (using [cart]) being executed occasionally >> to see how long it would take to quit. >> >> then late last week I did yet another re-install and configured 4 triggers >> which would simply execute a command to make sure WebCatalog was still >> running and log that to a database. >> >> This last about 4 hours before quitting. All of this has been reported to >> support@smithmicro.com And so far no suggestions. The machine is behind a >> firewall so at this point I have no way of giving them direct access. >> However, I have not received any suggestions of things to try or look for. >> >> -- >> Dale Therio >> +49 69 263 19977 office Dresdner Kleinwort Benson Research >> +49 69 263 11379 fax Jürgen-Ponto-Platz 1 >> +49 170 934 3610 mobile 60301 Frankfurt, Germany >> >> >> ------------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to >> >> > > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > > ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to dale@gmr.dresdner.net

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