Re: WebDNA Verison 4.5 will Not Restart! This SUCKS!

This WebDNA talk-list message is from

2002


It keeps the original formatting.
numero = 41663
interpreted = N
texte = From a previous post....> As WebCatalog starts and runs ok when I launch it manually I figured > there has to be an error in the auto startup script. > > I looked at Apache's StartupParameters.plist, compared it to > WebCatalog's and I think there is a typo in there. Apache says it > provides WebServer wheras WebCatalog was looking for Web Server > > So I edited... > > /System/Library/StartupItems/WebCatalog/StartupParameters.plist. > > ...and changed... > > Requires = (Web Server); > to > Requires = (WebServer); > > ...without a space, so my file looks like... > > { > Description = Apache-WebCatalog server; > Messages = {start = Starting WebCatalog; stop = Stopping > WebCatalog; }; > OrderPreference = None; > Provides = (WebCatalog); > Requires = (WebServer); > } > > ..and now WebCatalog starts up on boot.This has apparently been fixed though in the latest installerPaulOn Wednesday, July 17, 2002, at 04:24 AM, citizen wrote:> Dear Mad WebCaters, > > Okay. I have been able to change file permissions for the prefs.db in > the Admin folder of many sites using WebCatalog which has fixed the > problem of webpages not being displayed and error messages. Why all > of a > sudden the file permissions changed I have no > idea....computergeihsts......maybe. > > However, the main problem still remains.....if the computer or server is > restarted.....WebDNA Version 4.5 will not restart. > > You have to terminal ssh into the server and do a > > ./webcatalogctl restart > > comand in the cgi-executables/WebcatalogEngine folder. > > Thats not very dependable....now is it. > > Has anyone fixed this restart issue. Bob Minor at Cybermill said it > is a > known issue. Is there a fix. > > Thanks, > > Scott > > This email made with 100% recycled electrons. > > >> That issue was fixed and the installer files updated. >> >>> -----Original Message----- >>> From: WebCatalog Talk >>> [mailto:WebDNA-Talk@talk.smithmicro.com]On Behalf >>> Of Stuart Tremain >>> Sent: Tuesday, July 16, 2002 5:12 PM >>> To: WebCatalog Talk >>> Subject: Re: WebDNA Verison 4.5 will Not Restart! This SUCKS! >>> >>> >>> Is this tha same problem that was dealt with last week and >>> was found to be an installer bug. Scott was going to have it fixed >>> -- >>> Stuart Tremain >>> idfk web developments - Australia >>> >>> On Wednesday, 17 July 2002, Nitai @ ComputerOil >>> wrote: >>>> On 16.7.2002 5:35 PM, citizen wrote: >>>> >>>>> Actually, I was incorrect. I am running 10.1.5. I >>> reinstalled WebDNA >>>>> 4.5 update. Initially, things worked as far as the Web >>> DNA server was >>>>> running. However, I tried to change a Layout template in the store >>>>> builder and I encountered the following after I pressed >>> the Update button. >>>>> >>>>> Error: Permission deny. Unable to replace to 'prefs.db' Ignore >>>>> [Replace] Context >>>>> Error: Permission deny. Unable to replace to 'prefs.db' Ignore >>>>> [Replace] Context >>>>> Error: Permission deny. Unable to replace to 'prefs.db' Ignore >>>>> [Replace] Context >>>>> Error: Permission deny. Unable to replace to 'prefs.db' Ignore >>>>> [Replace] Context >>>>> Error: Permission deny. Unable to replace to 'prefs.db' Ignore >>>>> [Replace] Context >>>>> Error: Permission deny. Unable to replace to 'prefs.db' Ignore >>>>> [Replace] Context >>>>> Error: Permission deny. Unable to replace to 'prefs.db' Ignore >>>>> [Replace] Context >>>>> Error: Permission deny. Unable to replace to 'prefs.db' Ignore >>>>> [Replace] Context >>>> >>>> Are you new to MacOS X? If so, do yourseld a favor and get a >>> book on Unix. >>>> MacOS and MacOS X may look identical, but under the hood >>> they are very >>>> different. >>>> >>>> Unix uses for each file permission settings and 90% of all >>> problems steem >>>> from permission problems. Also the above shows this. You >>> need to change the >>>> file so that WebDNA can access it. >>>> >>>> This should actually not be the case all the time, but if >>> this problem >>>> occurs you have to change the permission. >>>> >>>>> Smith Micro tech support.....seems to be......Vapor >>> Support. Do they >>>>> exist? I can't find an email for tech support anywhere. >>> None of their >>>>> phone lines work....even their sales line is a voice >>> message machine. >>>>> What gives. >>>> >>>> They are there and are monitoring this list. Just write them >>> a email or a >>>> problem ticket. They will respond. >>>> >>>>> Any ideas will be greatly appreciated. >>>>> >>>>> By the why, Smith Micro is using php for their help database. Why >>>>> aren't they using WebCat. Is this any indication of their >>> faith in their >>>>> own product. >>>> >>>> I think they bought that tool from RightNow technology. I >>> think it is >>>> based on PHP, but we might as well can do something like >>> that in WebDNA. I >>>> guess Smith Micro had this tool in use before buying WebDNA, >>> so they did not >>>> bother to change that. >>>> >>>> Sincerely >>>> Nitai Aventaggiato >>>> CEO ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ Associated Messages, from the most recent to the oldest:

    
  1. Re: WebDNA Verison 4.5 will Not Restart! This SUCKS! (Scott Anderson 2002)
  2. Re: WebDNA Verison 4.5 will Not Restart! This SUCKS! (Paul Willis 2002)
  3. Re: WebDNA Verison 4.5 will Not Restart! This SUCKS! (citizen 2002)
  4. Re: WebDNA Verison 4.5 will Not Restart! This SUCKS! (Scott Anderson 2002)
  5. Re: WebDNA Verison 4.5 will Not Restart! This SUCKS! (Stuart Tremain 2002)
  6. Re: WebDNA Verison 4.5 will Not Restart! This SUCKS! (Nitai @ ComputerOil 2002)
  7. Re: WebDNA Verison 4.5 will Not Restart! This SUCKS! (Glenn Busbin 2002)
  8. Re: WebDNA Verison 4.5 will Not Restart! This SUCKS! (citizen 2002)
  9. Re: WebDNA Verison 4.5 will Not Restart! This SUCKS! (Nitai @ ComputerOil 2002)
  10. Re: WebDNA Verison 4.5 will Not Restart! This SUCKS! (citizen 2002)
  11. Re: WebDNA Verison 4.5 will Not Restart! This SUCKS! (Stuart Tremain 2002)
  12. WebDNA Verison 4.5 will Not Restart! This SUCKS! (citizen 2002)
From a previous post....> As WebCatalog starts and runs ok when I launch it manually I figured > there has to be an error in the auto startup script. > > I looked at Apache's StartupParameters.plist, compared it to > WebCatalog's and I think there is a typo in there. Apache says it > provides WebServer wheras WebCatalog was looking for Web Server > > So I edited... > > /System/Library/StartupItems/WebCatalog/StartupParameters.plist. > > ...and changed... > > Requires = (Web Server); > to > Requires = (WebServer); > > ...without a space, so my file looks like... > > { > Description = Apache-WebCatalog server; > Messages = {start = Starting WebCatalog; stop = Stopping > WebCatalog; }; > OrderPreference = None; > Provides = (WebCatalog); > Requires = (WebServer); > } > > ..and now WebCatalog starts up on boot.This has apparently been fixed though in the latest installerPaulOn Wednesday, July 17, 2002, at 04:24 AM, citizen wrote:> Dear Mad WebCaters, > > Okay. I have been able to change file permissions for the prefs.db in > the Admin folder of many sites using WebCatalog which has fixed the > problem of webpages not being displayed and error messages. Why all > of a > sudden the file permissions changed I have no > idea....computergeihsts......maybe. > > However, the main problem still remains.....if the computer or server is > restarted.....WebDNA Version 4.5 will not restart. > > You have to terminal ssh into the server and do a > > ./webcatalogctl restart > > comand in the cgi-executables/WebcatalogEngine folder. > > Thats not very dependable....now is it. > > Has anyone fixed this restart issue. Bob Minor at Cybermill said it > is a > known issue. Is there a fix. > > Thanks, > > Scott > > This email made with 100% recycled electrons. > > >> That issue was fixed and the installer files updated. >> >>> -----Original Message----- >>> From: WebCatalog Talk >>> [mailto:WebDNA-Talk@talk.smithmicro.com]On Behalf >>> Of Stuart Tremain >>> Sent: Tuesday, July 16, 2002 5:12 PM >>> To: WebCatalog Talk >>> Subject: Re: WebDNA Verison 4.5 will Not Restart! This SUCKS! >>> >>> >>> Is this tha same problem that was dealt with last week and >>> was found to be an installer bug. Scott was going to have it fixed >>> -- >>> Stuart Tremain >>> idfk web developments - Australia >>> >>> On Wednesday, 17 July 2002, Nitai @ ComputerOil >>> wrote: >>>> On 16.7.2002 5:35 PM, citizen wrote: >>>> >>>>> Actually, I was incorrect. I am running 10.1.5. I >>> reinstalled WebDNA >>>>> 4.5 update. Initially, things worked as far as the Web >>> DNA server was >>>>> running. However, I tried to change a Layout template in the store >>>>> builder and I encountered the following after I pressed >>> the Update button. >>>>> >>>>> Error: Permission deny. Unable to replace to 'prefs.db' Ignore >>>>> [replace] Context >>>>> Error: Permission deny. Unable to replace to 'prefs.db' Ignore >>>>> [replace] Context >>>>> Error: Permission deny. Unable to replace to 'prefs.db' Ignore >>>>> [replace] Context >>>>> Error: Permission deny. Unable to replace to 'prefs.db' Ignore >>>>> [replace] Context >>>>> Error: Permission deny. Unable to replace to 'prefs.db' Ignore >>>>> [replace] Context >>>>> Error: Permission deny. Unable to replace to 'prefs.db' Ignore >>>>> [replace] Context >>>>> Error: Permission deny. Unable to replace to 'prefs.db' Ignore >>>>> [replace] Context >>>>> Error: Permission deny. Unable to replace to 'prefs.db' Ignore >>>>> [replace] Context >>>> >>>> Are you new to MacOS X? If so, do yourseld a favor and get a >>> book on Unix. >>>> MacOS and MacOS X may look identical, but under the hood >>> they are very >>>> different. >>>> >>>> Unix uses for each file permission settings and 90% of all >>> problems steem >>>> from permission problems. Also the above shows this. You >>> need to change the >>>> file so that WebDNA can access it. >>>> >>>> This should actually not be the case all the time, but if >>> this problem >>>> occurs you have to change the permission. >>>> >>>>> Smith Micro tech support.....seems to be......Vapor >>> Support. Do they >>>>> exist? I can't find an email for tech support anywhere. >>> None of their >>>>> phone lines work....even their sales line is a voice >>> message machine. >>>>> What gives. >>>> >>>> They are there and are monitoring this list. Just write them >>> a email or a >>>> problem ticket. They will respond. >>>> >>>>> Any ideas will be greatly appreciated. >>>>> >>>>> By the why, Smith Micro is using php for their help database. Why >>>>> aren't they using WebCat. Is this any indication of their >>> faith in their >>>>> own product. >>>> >>>> I think they bought that tool from RightNow technology. I >>> think it is >>>> based on PHP, but we might as well can do something like >>> that in WebDNA. I >>>> guess Smith Micro had this tool in use before buying WebDNA, >>> so they did not >>>> bother to change that. >>>> >>>> Sincerely >>>> Nitai Aventaggiato >>>> CEO ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ Paul Willis

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