Re: License
This WebDNA talk-list message is from 2003
It keeps the original formatting.
numero = 47560
interpreted = N
texte = if the redhat box is on-line... just go to http://www.yourdomain.com/WebCatalog/index.tplgo to the amdinistration pages and click on preferences. Serial number is listed there.DonovanDoug wrote:>John- > >Thank you for the thought provoking feedback earlier...I added the >AddHandler instruction in httpd.conf and restarted Apache and I now >get the following message: > >************** >WebDNA - Commerce Edition: This serial number is invalid. >Please enter a valid serial number. >************** > >So I must be on the right path. > >My next question is this. Where can I get the Serial Number for >WebCatalog? >Background: I have been asked by my (new) client to take over WebCatalog >which I learned on my own through review of the syntax. The client now >needs me to migrate the software off a Linux RedHat box and onto my >FreeBSD 4.4 box. I spoke to SmithMicro on the phone and even through >their online tech message posting service and on every occasion I have >been told I can migrate the site/license without issue or cost. They >(SmithMicro) instructed me to copy the Users.db, Triggers.db, and >WebCatalog Prefs files and I should be good to go. My client is >absolutely clueless as to any aspect of their software. The person that >installed it initially is long gone from the picture. > >Can you help? > >-----Original Message----- >From: WebDNA Talk [mailto:WebDNA-Talk@talk.smithmicro.com] On Behalf Of >Doug >Sent: Friday, February 07, 2003 3:11 PM >To: WebDNA Talk >Subject: Re: How To get Some Help > > >Thank you for your reply, John. > >1. I can gain access to the TeaRoom Demo and get the following screen: >====================== >TeaRoomImages/WinterPorch.jpg WIDTH=175 HEIGHT=281> This store is a WebDNA example, >created using the new XML like syntax of WebDNA available in WebDNA 4. > >To learn more about this syntax option >see page 35 of the WebDNA Programmer Guide or view this online primer. >Welcome to our Store! >====================== >The .JPG doesn't display and when I click on the Welcome to our Store >link, I get the following page: ====================== >Thank You for Coming In! > >------------------------------------------------------------------------ >-------- >Welcome to Rose Arbour's online store. >We are committed to providing you with >the finest in teas, tea accessories, and gifts. >------------------------------------------------------------------------ >-------- >Product Categories > > >------------------------------------------------------------------------ >-------- >====================== >No categories appear and there are no links to go anywhere...so I don't >know if this page ic complete. > > > >2. As for my permissions issue, Apache is a standard install and the >httpd.conf was updated but srm.conf was not. Neither conf file contains >the AddHandler instruction. Maybe that is the problem? > > >-----Original Message----- >From: WebDNA Talk [mailto:WebDNA-Talk@talk.smithmicro.com] On Behalf Of >John Peacock >Sent: Friday, February 07, 2003 2:30 PM >To: WebDNA Talk >Subject: Re: How To get Some Help > > >Doug wrote: > > >>It's too bad the installation readme files don't tell you how to >>handle this. I am an admin and I know the technical how to's for >>chmod's etc. What I don’t know is what WebCatalog is looking for. The >>index.html page even gives a link to a 104 page .PDF but nowhere in it >> >> > > > >>does it address this. I seem to be stuck in the mud. >> >>I have been on this talk list for the past few days and have even used >> >> > > > >>SmithMicro's Tech Support post a question form. Every response from >>anyone is always make sure the permissions are set. >> >>Exactly. What are they to be set too, I ask. >> >> >> > >First off, and I hope this doesn't seem arrogant, but you are posting >the same >message repeatedly, which usually means clueless newbie not >experienced >admin. People on this list have other jobs to do; they respond to >questions >for various reasons: because they love the language and remember being >new >themselves, an obsessive need to demonstrate their knowledge, or just >because >they are bored. SMSI monitors this list, but does not control it or >answer >every help request. This is a user supported forum. As such, you need >to >realize that either no one _can_ help you if you don't get a response in >a >reasonable time (24 hours is not out of bounds), or possibly even that >no one >_wants_ to help you because you are clearly out of your depth. I don't >think >that (not enough information yet ;~), but your repeated postings are not >hopeful >signs. > >Now, as to your actual error message, you need to give us a lot more >information >before anyone can give you any help. If I remember from your earlier >postings, >you are running FreeBSD and installed using the script installation. Can >you >successfully access any portion of the TeaRoom example site? I have a >suspicion >that your installation was not sucessful and hence the WebCat handler >for tpl >files is not active. It is not likely that you have any permissions >issue at >all. Normally, you _shouldn't_ have any access to files that are not >marked >executable inside a cgi-bin directory. It is only through the > >You should examine your Apache log files and make sure that the WebCat >plugin >for Apache loaded without errors. You should then confirm that the >TeaRoom >example site functions correctly. It may be that your installation of >Apache is >non-standard and the changes the installation script made were to an >inactive >configuration file. > >HTH > >John > >p.s. the default permissions for WebCat as installed are correct; all >you need >to do is look at the demo site for the correct rights > > >-- -Donovan Brooke -Administrator of IT / -Assc. Art Director -Creative Services -Epsen Hillmer Graphics-402.342.1169 X297------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list
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if the redhat box is on-line... just go to http://www.yourdomain.com/WebCatalog/index.tplgo to the amdinistration pages and click on preferences. Serial number is listed there.DonovanDoug wrote:>John- > >Thank you for the thought provoking feedback earlier...I added the >AddHandler instruction in httpd.conf and restarted Apache and I now >get the following message: > >************** >WebDNA - Commerce Edition: This serial number is invalid. >Please enter a valid serial number. >************** > >So I must be on the right path. > >My next question is this. Where can I get the Serial Number for >WebCatalog? >Background: I have been asked by my (new) client to take over WebCatalog >which I learned on my own through review of the syntax. The client now >needs me to migrate the software off a Linux RedHat box and onto my >FreeBSD 4.4 box. I spoke to SmithMicro on the phone and even through >their online tech message posting service and on every occasion I have >been told I can migrate the site/license without issue or cost. They >(SmithMicro) instructed me to copy the Users.db, triggers.db, and >WebCatalog Prefs files and I should be good to go. My client is >absolutely clueless as to any aspect of their software. The person that >installed it initially is long gone from the picture. > >Can you help? > >-----Original Message----- >From: WebDNA Talk [mailto:WebDNA-Talk@talk.smithmicro.com] On Behalf Of >Doug >Sent: Friday, February 07, 2003 3:11 PM >To: WebDNA Talk >Subject: Re: How To get Some Help > > >Thank you for your reply, John. > >1. I can gain access to the TeaRoom Demo and get the following screen: >====================== >TeaRoomImages/WinterPorch.jpg WIDTH=175 HEIGHT=281> This store is a WebDNA example, >created using the new XML like syntax of WebDNA available in WebDNA 4. > >To learn more about this syntax option >see page 35 of the WebDNA Programmer Guide or view this online primer. >Welcome to our Store! >====================== >The .JPG doesn't display and when I click on the Welcome to our Store >link, I get the following page: ====================== >Thank You for Coming In! > >------------------------------------------------------------------------ >-------- >Welcome to Rose Arbour's online store. >We are committed to providing you with >the finest in teas, tea accessories, and gifts. >------------------------------------------------------------------------ >-------- >Product Categories > > >------------------------------------------------------------------------ >-------- >====================== >No categories appear and there are no links to go anywhere...so I don't >know if this page ic complete. > > > >2. As for my permissions issue, Apache is a standard install and the >httpd.conf was updated but srm.conf was not. Neither conf file contains >the AddHandler instruction. Maybe that is the problem? > > >-----Original Message----- >From: WebDNA Talk [mailto:WebDNA-Talk@talk.smithmicro.com] On Behalf Of >John Peacock >Sent: Friday, February 07, 2003 2:30 PM >To: WebDNA Talk >Subject: Re: How To get Some Help > > >Doug wrote: > > >>It's too bad the installation readme files don't tell you how to >>handle this. I am an admin and I know the technical how to's for >>chmod's etc. What I don’t know is what WebCatalog is looking for. The >>index.html page even gives a link to a 104 page .PDF but nowhere in it >> >> > > > >>does it address this. I seem to be stuck in the mud. >> >>I have been on this Talk List for the past few days and have even used >> >> > > > >>SmithMicro's Tech Support post a question form. Every response from >>anyone is always make sure the permissions are set. >> >>Exactly. What are they to be set too, I ask. >> >> >> > >First off, and I hope this doesn't seem arrogant, but you are posting >the same >message repeatedly, which usually means clueless newbie not >experienced >admin. People on this list have other jobs to do; they respond to >questions >for various reasons: because they love the language and remember being >new >themselves, an obsessive need to demonstrate their knowledge, or just >because >they are bored. SMSI monitors this list, but does not control it or >answer >every help request. This is a user supported forum. As such, you need >to >realize that either no one _can_ help you if you don't get a response in >a >reasonable time (24 hours is not out of bounds), or possibly even that >no one >_wants_ to help you because you are clearly out of your depth. I don't >think >that (not enough information yet ;~), but your repeated postings are not >hopeful >signs. > >Now, as to your actual error message, you need to give us a lot more >information >before anyone can give you any help. If I remember from your earlier >postings, >you are running FreeBSD and installed using the script installation. Can >you >successfully access any portion of the TeaRoom example site? I have a >suspicion >that your installation was not sucessful and hence the WebCat handler >for tpl >files is not active. It is not likely that you have any permissions >issue at >all. Normally, you _shouldn't_ have any access to files that are not >marked >executable inside a cgi-bin directory. It is only through the > >You should examine your Apache log files and make sure that the WebCat >plugin >for Apache loaded without errors. You should then confirm that the >TeaRoom >example site functions correctly. It may be that your installation of >Apache is >non-standard and the changes the installation script made were to an >inactive >configuration file. > >HTH > >John > >p.s. the default permissions for WebCat as installed are correct; all >you need >to do is look at the demo site for the correct rights > > >-- -Donovan Brooke -Administrator of IT / -Assc. Art Director -Creative Services -Epsen Hillmer Graphics-402.342.1169 X297------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
Donovan
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