Vaporized orders...
This WebDNA talk-list message is from 2003
It keeps the original formatting.
numero = 52044
interpreted = N
texte = Our site uses a custom WebDNA solution wherein all orders are written to an orders.db, and thus does not use the standard solution of the purchase command and moving carts from the ShoppingCarts to Orders folder. The system depends on each order having a unique cart number. I am currently running 5.1 on OSX Server 10.2.6. So far so good. This system has worked nicely for the past 2 years. However, in the past 2 weeks, I have had at least 2 orders that I know of that have been somehow "disappeared" from the system. In the first case, which happened Monday, an order disappeared shortly after I had printed it from our admin screen. In this case, I was able to determine that next order placed had an identical cart number to the one that had been erased. So, it appears that the first order was overwritten by the subsequent order. Scary thought. The only thing that was new was that I had upgraded to 5.1 over the weekend. Now today, I have an email from another customer asking why she hadn't received an order placed on July 18th. Same thing, checked the db and there is no record of the order, even though I have the confimation email from Verisign, which contains a cart number, so it obviously passed through our system. This would have been from the time frame that I was running 5.0. Anyone with similar weirdness? Any suggestions as to why this might be happening? The only other thing I have done is upgrade Tenon's iTools from the iTools admin screen during the past several weeks. Is it possible that during the iTools upgrade process that WebDNA data gets lost if the server is hit while I'm upgrading? Regards, -- Will Starck NovaDerm Skincare Science http://www.novaderm.com wjs@novaderm.com ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list
. To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
Associated Messages, from the most recent to the oldest:
| |
- Vaporized orders... ( WJ Starck 2003)
|
Our site uses a custom WebDNA solution wherein all orders are written to an orders.db, and thus does not use the standard solution of the purchase command and moving carts from the ShoppingCarts to Orders folder. The system depends on each order having a unique cart number. I am currently running 5.1 on OSX Server 10.2.6. So far so good. This system has worked nicely for the past 2 years. However, in the past 2 weeks, I have had at least 2 orders that I know of that have been somehow "disappeared" from the system. In the first case, which happened Monday, an order disappeared shortly after I had printed it from our admin screen. In this case, I was able to determine that next order placed had an identical cart number to the one that had been erased. So, it appears that the first order was overwritten by the subsequent order. Scary thought. The only thing that was new was that I had upgraded to 5.1 over the weekend. Now today, I have an email from another customer asking why she hadn't received an order placed on July 18th. Same thing, checked the db and there is no record of the order, even though I have the confimation email from Verisign, which contains a cart number, so it obviously passed through our system. This would have been from the time frame that I was running 5.0. Anyone with similar weirdness? Any suggestions as to why this might be happening? The only other thing I have done is upgrade Tenon's iTools from the iTools admin screen during the past several weeks. Is it possible that during the iTools upgrade process that WebDNA data gets lost if the server is hit while I'm upgrading? Regards, -- Will Starck NovaDerm Skincare Science http://www.novaderm.com wjs@novaderm.com ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
WJ Starck
DOWNLOAD WEBDNA NOW!
Top Articles:
Talk List
The WebDNA community talk-list is the best place to get some help: several hundred extremely proficient programmers with an excellent knowledge of WebDNA and an excellent spirit will deliver all the tips and tricks you can imagine...
Related Readings:
New Command prefs ... (1997)
Help name our technology! I found it (1997)
Removing [showif] makes a big difference in speed (1997)
WebMerchant/MacAuthorize (1998)
Passing [quantity] (2000)
WebCat2: Items xx to xx shown, etc. (1997)
[WebDNA] Some code inside a large loops fail ... but why? (2010)
Installing WebCat under Linux Q (2000)
Hiding words (2000)
Bad cookie (1998)
ConvertChars (2000)
Speed Optimization - Mac (1997)
New Plug-in and Type 11 errors (1997)
[WebDNA] fastcgi 7+ & [cart]? (2010)
Upgrading old WebCat Database Files (1997)
WebCatalog2 Feature Feedback (1996)
WebCat2.0 [format thousands .0f] no go (1997)
how to check for no value while using [URL] to prevent cr (1999)
webcat- multiple selection in input field (1997)
MS Access data conversion (2001)