Problem with Shared POP script

This WebDNA talk-list message is from

2003


It keeps the original formatting.
numero = 54618
interpreted = N
texte = Hi all, Is anyone using the Shared POP script to capture email? We built a customer service system that keys on the "to" field of inbound emails to "thread" correspondence. (We send outbound email with a unique number in the from and reply-to fields so when we receive the reply, we can strip down the "to" field until all that remains is the unique number.) Here's the problem: The 'to" field is isolated from the header using this code: [text]to=[include file=getline.inc&find=To:&data=[url][header][/url]][/text] Getline.inc contains: [text]result=[middle startafter=[url][find][/url]][data][/middle][/text] As you can see, it is searching for "To:" in the email header, which works most of the time... Unless the "Reply-To:" field comes first. Then the script finds the "To" in "Reply-To" and finds the sender's address from the reply-to field. Anyone have a suggestion on how I can differentiate "find=To:" from "find=Reply-To:"? Thanks! Ph. ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/ Associated Messages, from the most recent to the oldest:

    
  1. Re: Problem with Shared POP script ( Jesse Proudman 2003)
  2. Re: Problem with Shared POP script ( Phil Herring 2003)
  3. Re: Problem with Shared POP script ( Matthew A Perosi 2003)
  4. Re: Problem with Shared POP script ( Jesse Proudman 2003)
  5. Problem with Shared POP script ( Phil Herring 2003)
Hi all, Is anyone using the Shared POP script to capture email? We built a customer service system that keys on the "to" field of inbound emails to "thread" correspondence. (We send outbound email with a unique number in the from and reply-to fields so when we receive the reply, we can strip down the "to" field until all that remains is the unique number.) Here's the problem: The 'to" field is isolated from the header using this code: [text]to=[include file=getline.inc&find=To:&data=[url][header][/url]][/text] Getline.inc contains: [text]result=[middle startafter=[url][find][/url]][data][/middle][/text] As you can see, it is searching for "To:" in the email header, which works most of the time... Unless the "Reply-To:" field comes first. Then the script finds the "To" in "Reply-To" and finds the sender's address from the reply-to field. Anyone have a suggestion on how I can differentiate "find=To:" from "find=Reply-To:"? Thanks! Ph. ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/ Phil Herring

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