Re:2nd WebCatalog2 Feature Request

This WebDNA talk-list message is from

1996


It keeps the original formatting.
numero = 10137
interpreted = N
texte = >Can't wait! Any idea when a beta is slated? What will be the upgrade policy >or has it been determined yet?I've been giving betas to customers who ask, and our upgrade policy for WebCatalog has always been 1 year of free updates. Now the question is, should we charge more (to new customers) for the next version of WebCatalog? It is significantly enhanced, considering it has cloaking, caching, relational DB, math, etc. built in.I don't mind giving the new features for the same price, I'm just concerned that our free tech support may get inundated because many of the new features are geared more for programmers/experts, and we are already swamped with simple questions like how do I make a popup in HTML?Grant Hulbert, V.P. Engineering | Tools for WebWarriors Pacific Coast Software | WebCatalog, WebCommerce Solution 11770 Bernardo Plaza Court, #462 | SiteEdit, SiteCheck, PhotoMill San Diego, CA 92128 | 619/675-1106 Fax: 619/675-0372 | http://www.smithmicro.com Associated Messages, from the most recent to the oldest:

    
  1. Re:2nd WebCatalog2 Feature Request (Todd Mathews 1996)
  2. Re:2nd WebCatalog2 Feature Request (matt@papersite.com (Matthew Steele) 1996)
  3. Re:2nd WebCatalog2 Feature Request (Grant Hulbert 1996)
  4. Re:2nd WebCatalog2 Feature Request (Grant Hulbert 1996)
  5. Re:2nd WebCatalog2 Feature Request (Jim Shaughnessy 1996)
  6. Re:2nd WebCatalog2 Feature Request (Jim Shaughnessy 1996)
  7. Re:2nd WebCatalog2 Feature Request (Grant Hulbert 1996)
  8. Re:2nd WebCatalog2 Feature Request (Todd Mathews 1996)
>Can't wait! Any idea when a beta is slated? What will be the upgrade policy >or has it been determined yet?I've been giving betas to customers who ask, and our upgrade policy for WebCatalog has always been 1 year of free updates. Now the question is, should we charge more (to new customers) for the next version of WebCatalog? It is significantly enhanced, considering it has cloaking, caching, relational DB, math, etc. built in.I don't mind giving the new features for the same price, I'm just concerned that our free tech support may get inundated because many of the new features are geared more for programmers/experts, and we are already swamped with simple questions like how do I make a popup in HTML?Grant Hulbert, V.P. Engineering | Tools for WebWarriors Pacific Coast Software | WebCatalog, WebCommerce Solution 11770 Bernardo Plaza Court, #462 | SiteEdit, SiteCheck, PhotoMill San Diego, CA 92128 | 619/675-1106 Fax: 619/675-0372 | http://www.smithmicro.com Grant Hulbert

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