Re:2nd WebCatalog2 Feature Request

This WebDNA talk-list message is from

1996


It keeps the original formatting.
numero = 10144
interpreted = N
texte = >I've been giving betas to customers who ask, and our upgrade policy for >WebCatalog has always been 1 year of free updates. Now the question is, >should we charge more (to new customers) for the next version of >WebCatalog? It is significantly enhanced, considering it has cloaking, >caching, relational DB, math, etc. built in. >Tough question!! How bout offering a tech support package that you charge for. Other companies seem to be getting away with it. . . though I hate to think what I would owe you by now....There is certainly a lot of value in a fully relational cgi, just what perceived/market value maybe is a hard call. Have you checked out Webink's product and tech support program??? I will dig up the url and send it too you.Matt Associated Messages, from the most recent to the oldest:

    
  1. Re:2nd WebCatalog2 Feature Request (Todd Mathews 1996)
  2. Re:2nd WebCatalog2 Feature Request (matt@papersite.com (Matthew Steele) 1996)
  3. Re:2nd WebCatalog2 Feature Request (Grant Hulbert 1996)
  4. Re:2nd WebCatalog2 Feature Request (Grant Hulbert 1996)
  5. Re:2nd WebCatalog2 Feature Request (Jim Shaughnessy 1996)
  6. Re:2nd WebCatalog2 Feature Request (Jim Shaughnessy 1996)
  7. Re:2nd WebCatalog2 Feature Request (Grant Hulbert 1996)
  8. Re:2nd WebCatalog2 Feature Request (Todd Mathews 1996)
>I've been giving betas to customers who ask, and our upgrade policy for >WebCatalog has always been 1 year of free updates. Now the question is, >should we charge more (to new customers) for the next version of >WebCatalog? It is significantly enhanced, considering it has cloaking, >caching, relational DB, math, etc. built in. >Tough question!! How bout offering a tech support package that you charge for. Other companies seem to be getting away with it. . . though I hate to think what I would owe you by now....There is certainly a lot of value in a fully relational cgi, just what perceived/market value maybe is a hard call. Have you checked out Webink's product and tech support program??? I will dig up the url and send it too you.Matt matt@papersite.com (Matthew Steele)

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