RE: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI

This WebDNA talk-list message is from

2013


It keeps the original formatting.
numero = 110862
interpreted = N
texte = Thanks for the suggestion. Yes, you're right I had forgotten to re-enter the auth password for the email address when I changed out the webdna.ini file. Now, however, once again nothing shows up in any of the EMail folders. I'm completely stumped, this has never been a problem before. Will -----Original Message----- From: WebDNA [mailto:webdna@idfk.com.au] Sent: Monday, November 11, 2013 8:19 PM To: WebDNA Talk List Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI You need to put in the username, password, port and SMTP domain in the email settings. Regards Stuart Tremain IDFK Web Developments AUSTRALIA webdna@idfk.com.au On 12 Nov 2013, at 1:17 pm, WJ Starck, DDS wrote: > OK, getting somewhere I hope ;) > > I replaced the webdna.ini with a fresh copy. Now the emails are ending > up in the EMailProblem folder. Here is what the log shows > > 11/11/201319:26:32Sending Message Using Auth To: > info@domaina.com0 > 11/11/201319:26:34General email error-1 > 138421958223TTdone > 11/11/201319:26:44Sending Message Using Auth To: > wjs@domainb.net0 > 11/11/201319:26:46General email error-1 > 138421958226TTdone > > Any ideas/suggestions greatly appreciated! > > Will > > -----Original Message----- > From: William J. Starck, DDS [mailto:wjs@bigideasoft.com] > Sent: Monday, November 11, 2013 5:14 PM > To: talk@webdna.us > Subject: RE: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI > > Hmmm can't tell from the logs because at the moment WebDNA is not > sending the emails at all (nothing appears in the EMailFolder). > > But the server is 64 bit Linux Mint (Ubuntu based); CommuniGate Pro is > the mail server and I'm using the FastCGI. > > :P > > Will > > -----Original Message----- > From: Stuart Tremain [mailto:webdna@idfk.com.au] > Sent: Monday, November 11, 2013 2:41 PM > To: WebDNA Talk List > Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI > > What is in the email log ? > > If you have multiple entries it is definitely a WebDNA problem. If you > have one entry and multiple sends you may have a SMTP problem. > > There was a problem similar to this a few years back with a linux SMTP > server, I can't be sure but it may have been squirrel mail. > > I had a similar problem on a windows server that I never got to the > bottom of after years of trying, in fact it prompted me to move to Linux hosting. > > Stuart > > > > > On 12 Nov 2013, at 6:40 am, William J. Starck, DDS > > wrote: > >> Chris- >> >> This website's folder was a virtual domain on the other server. On >> this server it is the only domain running. >> >> So I have: >> >> /home/wjs/lighttpd/mydomain.com with uid:gid www-data:www-data >> permissions >> 755 >> >> WebDNA is at >> >> /home/wjs/lighttpd/mydomain.com/WebDNA with the same uid:gid and >> permissions >> >> I edited the paths for document root and WebDNA.fcgi in lighttpd.conf >> to reflect this. >> >> All the pages are being served by WebDNA properly, and I haven't >> moved any of the folders inside of the WebDNA folder. >> >> The ticks were set to 10, I tried bumping them to 30. Don't know if >> that solves the multiple email problem, because as I said nothing is >> showing up in the EMailFolder. >> >> Will >> >> -----Original Message----- >> From: christophe.billiottet@webdna.us >> [mailto:christophe.billiottet@webdna.us] >> Sent: Monday, November 11, 2013 1:08 PM >> To: >> Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI >> >> The first behavior you mentionned "a real customer tried to use the >> form, and I got about a hundred emails from her one submission", my >> guess is your ticks delay is too small. The second behavior "emails >> aren't being sent at all" sounds like webdna.fcgi cannot write to >> /EMailFolder, either because it is not in the place it expects, or >> because of permissions or UID:GID. Did you move a folder? or the fastCGI? > does it run with www-data:www-data? etc. >> >> - chris >> >> >> >> On Nov 11, 2013, at 9:41 PM, William J. Starck, DDS >> >> wrote: >> >>> Thanks for the reply Chris- >>> >>> So, if nothing is showing up at all in the EMailFolder, is it a >> permissions >>> problem? >>> >>> Owner and Group for that folder is www-data:www-data and permissions >>> are >> 755 >>> >>> ??? >>> >>> Will >>> >>> >>> -----Original Message----- >>> From: christophe.billiottet@webdna.us >>> [mailto:christophe.billiottet@webdna.us] >>> Sent: Monday, November 11, 2013 12:33 PM >>> To: >>> Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI >>> >>> Hi Will! >>> >>> Here is how WebDNA works to send email: WebDNA writes the mail to be >>> sent >> in >>> /EMailFolder. There is only 1 thread sending email unless someone >>> has sandboxing turned on (version 6.2). The email thread sleeps for >>> X ticks, then wakes up, runs through the EMailFolder, processes one >>> single >> acceptable >>> mail by forwarding it to a SMTP server, adds a log entry in >>> /EMailLog and moves the mail to /EMailCompleted, then sleeps for X >>> ticks, and > repeats. >>> >>> Acceptable means that the filename ends in the word "done". >>> >>> Processing the mail means the mail is sent through port 25 to either >>> a localhost SMTP server or an external one. >>> >>> It will only process one email file for each sleep/wake cycle. So if >>> the main thread starts to write a new email file while the email >>> thread is in the middle of a waking cycle, it does not matter. It >>> will be ignored until the main thread renames it to end in "done", >>> at which point the email >> thread >>> will consider it during the next wake cycle. >>> >>> >>> >>> - chris >>> >>> >>> On Nov 11, 2013, at 9:20 PM, William J. Starck, DDS >>> >>> wrote: >>> >>>> I recently moved a FastCGI install over to Linux Mint 15. >>>> >>>> Starting about 2 months ago, I started noticing that one of my >>>> templates >>> with a [sendmail] that was previously working fine under Ubuntu was >> sending >>> multiple (hundreds) of emails when the form is submitted. I was >>> getting >> hit >>> by a spambot, so I thought that the template was just getting hit >>> rapidly multiple times. Then on Friday a real customer tried to use >>> the form, and >> I >>> got about a hundred emails from her one submission. >>>> >>>> Now emails aren't being sent at all, and nothing is showing up in >>> EMailFolder, EMailCompleted or EMailProblem folders. I'm stumped. >>>> >>>> Here is EmailerPrefs: >>>> >>>> mail.myserver.com >>>> EMailFolder/ >>>> EMailCompleted/ >>>> EMailLog/ >>>> 10 >>>> >>>> Any suggestions? Chris, could you ssh in and have a look? >>>> >>>> Thanks, >>>> >>>> Will >>>> >>>> -- >>>> William J. Starck, DDS >>>> Big Idea Software, LLC >>>> 1850 Keller Parkway Suite 102 >>>> Keller, TX 76248 >>>> 817-431-9566 >>>> http://www.bigideasoft.com >>>> >>>> >>>> >>>> >>>> >>>> >>>> --------------------------------------------------------- This >>>> message is >>> sent to you because you are subscribed to the mailing list . To >> unsubscribe, >>> E-mail to: archives: http://mail.webdna.us/list/talk@webdna.us Bug >>> Reporting: support@webdna.us >>> >>> >>> --------------------------------------------------------- >>> This message is sent to you because you are subscribed to the >>> mailing list . >>> To unsubscribe, E-mail to: >>> archives: http://mail.webdna.us/list/talk@webdna.us >>> Bug Reporting: support@webdna.us >> >> >> --------------------------------------------------------- >> This message is sent to you because you are subscribed to the mailing >> list . >> To unsubscribe, E-mail to: >> archives: http://mail.webdna.us/list/talk@webdna.us >> Bug Reporting: support@webdna.us > > --------------------------------------------------------- > This message is sent to you because you are subscribed to the mailing > list . > To unsubscribe, E-mail to: > archives: http://mail.webdna.us/list/talk@webdna.us > Bug Reporting: support@webdna.us > > --------------------------------------------------------- > This message is sent to you because you are subscribed to the mailing > list . > To unsubscribe, E-mail to: > archives: http://mail.webdna.us/list/talk@webdna.us > Bug Reporting: support@webdna.us > > --------------------------------------------------------- > This message is sent to you because you are subscribed to the mailing > list . > To unsubscribe, E-mail to: > archives: http://mail.webdna.us/list/talk@webdna.us > Bug Reporting: support@webdna.us --------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: archives: http://mail.webdna.us/list/talk@webdna.us Bug Reporting: support@webdna.us Associated Messages, from the most recent to the oldest:

    
  1. Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI (christophe.billiottet@webdna.us 2013)
  2. RE: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI ("William J. Starck, DDS" 2013)
  3. Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI (christophe.billiottet@webdna.us 2013)
  4. Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI (WebDNA 2013)
  5. RE: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI ("WJ Starck, DDS" 2013)
  6. Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI (WebDNA 2013)
  7. RE: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI ("WJ Starck, DDS" 2013)
  8. Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI (WebDNA 2013)
  9. Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI (WebDNA 2013)
  10. RE: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI ("WJ Starck, DDS" 2013)
  11. RE: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI ("William J. Starck, DDS" 2013)
  12. Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI (Stuart Tremain 2013)
  13. RE: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI ("William J. Starck, DDS" 2013)
  14. Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI (christophe.billiottet@webdna.us 2013)
  15. RE: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI ("William J. Starck, DDS" 2013)
  16. Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI (christophe.billiottet@webdna.us 2013)
Thanks for the suggestion. Yes, you're right I had forgotten to re-enter the auth password for the email address when I changed out the webdna.ini file. Now, however, once again nothing shows up in any of the EMail folders. I'm completely stumped, this has never been a problem before. Will -----Original Message----- From: WebDNA [mailto:webdna@idfk.com.au] Sent: Monday, November 11, 2013 8:19 PM To: WebDNA Talk List Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI You need to put in the username, password, port and SMTP domain in the email settings. Regards Stuart Tremain IDFK Web Developments AUSTRALIA webdna@idfk.com.au On 12 Nov 2013, at 1:17 pm, WJ Starck, DDS wrote: > OK, getting somewhere I hope ;) > > I replaced the webdna.ini with a fresh copy. Now the emails are ending > up in the EMailProblem folder. Here is what the log shows > > 11/11/201319:26:32Sending Message Using Auth To: > info@domaina.com0 > 11/11/201319:26:34General email error-1 > 138421958223TTdone > 11/11/201319:26:44Sending Message Using Auth To: > wjs@domainb.net0 > 11/11/201319:26:46General email error-1 > 138421958226TTdone > > Any ideas/suggestions greatly appreciated! > > Will > > -----Original Message----- > From: William J. Starck, DDS [mailto:wjs@bigideasoft.com] > Sent: Monday, November 11, 2013 5:14 PM > To: talk@webdna.us > Subject: RE: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI > > Hmmm can't tell from the logs because at the moment WebDNA is not > sending the emails at all (nothing appears in the EMailFolder). > > But the server is 64 bit Linux Mint (Ubuntu based); CommuniGate Pro is > the mail server and I'm using the FastCGI. > > :P > > Will > > -----Original Message----- > From: Stuart Tremain [mailto:webdna@idfk.com.au] > Sent: Monday, November 11, 2013 2:41 PM > To: WebDNA Talk List > Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI > > What is in the email log ? > > If you have multiple entries it is definitely a WebDNA problem. If you > have one entry and multiple sends you may have a SMTP problem. > > There was a problem similar to this a few years back with a linux SMTP > server, I can't be sure but it may have been squirrel mail. > > I had a similar problem on a windows server that I never got to the > bottom of after years of trying, in fact it prompted me to move to Linux hosting. > > Stuart > > > > > On 12 Nov 2013, at 6:40 am, William J. Starck, DDS > > wrote: > >> Chris- >> >> This website's folder was a virtual domain on the other server. On >> this server it is the only domain running. >> >> So I have: >> >> /home/wjs/lighttpd/mydomain.com with uid:gid www-data:www-data >> permissions >> 755 >> >> WebDNA is at >> >> /home/wjs/lighttpd/mydomain.com/WebDNA with the same uid:gid and >> permissions >> >> I edited the paths for document root and WebDNA.fcgi in lighttpd.conf >> to reflect this. >> >> All the pages are being served by WebDNA properly, and I haven't >> moved any of the folders inside of the WebDNA folder. >> >> The ticks were set to 10, I tried bumping them to 30. Don't know if >> that solves the multiple email problem, because as I said nothing is >> showing up in the EMailFolder. >> >> Will >> >> -----Original Message----- >> From: christophe.billiottet@webdna.us >> [mailto:christophe.billiottet@webdna.us] >> Sent: Monday, November 11, 2013 1:08 PM >> To: >> Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI >> >> The first behavior you mentionned "a real customer tried to use the >> form, and I got about a hundred emails from her one submission", my >> guess is your ticks delay is too small. The second behavior "emails >> aren't being sent at all" sounds like webdna.fcgi cannot write to >> /EMailFolder, either because it is not in the place it expects, or >> because of permissions or UID:GID. Did you move a folder? or the fastCGI? > does it run with www-data:www-data? etc. >> >> - chris >> >> >> >> On Nov 11, 2013, at 9:41 PM, William J. Starck, DDS >> >> wrote: >> >>> Thanks for the reply Chris- >>> >>> So, if nothing is showing up at all in the EMailFolder, is it a >> permissions >>> problem? >>> >>> Owner and Group for that folder is www-data:www-data and permissions >>> are >> 755 >>> >>> ??? >>> >>> Will >>> >>> >>> -----Original Message----- >>> From: christophe.billiottet@webdna.us >>> [mailto:christophe.billiottet@webdna.us] >>> Sent: Monday, November 11, 2013 12:33 PM >>> To: >>> Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI >>> >>> Hi Will! >>> >>> Here is how WebDNA works to send email: WebDNA writes the mail to be >>> sent >> in >>> /EMailFolder. There is only 1 thread sending email unless someone >>> has sandboxing turned on (version 6.2). The email thread sleeps for >>> X ticks, then wakes up, runs through the EMailFolder, processes one >>> single >> acceptable >>> mail by forwarding it to a SMTP server, adds a log entry in >>> /EMailLog and moves the mail to /EMailCompleted, then sleeps for X >>> ticks, and > repeats. >>> >>> Acceptable means that the filename ends in the word "done". >>> >>> Processing the mail means the mail is sent through port 25 to either >>> a localhost SMTP server or an external one. >>> >>> It will only process one email file for each sleep/wake cycle. So if >>> the main thread starts to write a new email file while the email >>> thread is in the middle of a waking cycle, it does not matter. It >>> will be ignored until the main thread renames it to end in "done", >>> at which point the email >> thread >>> will consider it during the next wake cycle. >>> >>> >>> >>> - chris >>> >>> >>> On Nov 11, 2013, at 9:20 PM, William J. Starck, DDS >>> >>> wrote: >>> >>>> I recently moved a FastCGI install over to Linux Mint 15. >>>> >>>> Starting about 2 months ago, I started noticing that one of my >>>> templates >>> with a [sendmail] that was previously working fine under Ubuntu was >> sending >>> multiple (hundreds) of emails when the form is submitted. I was >>> getting >> hit >>> by a spambot, so I thought that the template was just getting hit >>> rapidly multiple times. Then on Friday a real customer tried to use >>> the form, and >> I >>> got about a hundred emails from her one submission. >>>> >>>> Now emails aren't being sent at all, and nothing is showing up in >>> EMailFolder, EMailCompleted or EMailProblem folders. I'm stumped. >>>> >>>> Here is EmailerPrefs: >>>> >>>> mail.myserver.com >>>> EMailFolder/ >>>> EMailCompleted/ >>>> EMailLog/ >>>> 10 >>>> >>>> Any suggestions? Chris, could you ssh in and have a look? >>>> >>>> Thanks, >>>> >>>> Will >>>> >>>> -- >>>> William J. Starck, DDS >>>> Big Idea Software, LLC >>>> 1850 Keller Parkway Suite 102 >>>> Keller, TX 76248 >>>> 817-431-9566 >>>> http://www.bigideasoft.com >>>> >>>> >>>> >>>> >>>> >>>> >>>> --------------------------------------------------------- This >>>> message is >>> sent to you because you are subscribed to the mailing list . To >> unsubscribe, >>> E-mail to: archives: http://mail.webdna.us/list/talk@webdna.us Bug >>> Reporting: support@webdna.us >>> >>> >>> --------------------------------------------------------- >>> This message is sent to you because you are subscribed to the >>> mailing list . >>> To unsubscribe, E-mail to: >>> archives: http://mail.webdna.us/list/talk@webdna.us >>> Bug Reporting: support@webdna.us >> >> >> --------------------------------------------------------- >> This message is sent to you because you are subscribed to the mailing >> list . >> To unsubscribe, E-mail to: >> archives: http://mail.webdna.us/list/talk@webdna.us >> Bug Reporting: support@webdna.us > > --------------------------------------------------------- > This message is sent to you because you are subscribed to the mailing > list . > To unsubscribe, E-mail to: > archives: http://mail.webdna.us/list/talk@webdna.us > Bug Reporting: support@webdna.us > > --------------------------------------------------------- > This message is sent to you because you are subscribed to the mailing > list . > To unsubscribe, E-mail to: > archives: http://mail.webdna.us/list/talk@webdna.us > Bug Reporting: support@webdna.us > > --------------------------------------------------------- > This message is sent to you because you are subscribed to the mailing > list . > To unsubscribe, E-mail to: > archives: http://mail.webdna.us/list/talk@webdna.us > Bug Reporting: support@webdna.us --------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: archives: http://mail.webdna.us/list/talk@webdna.us Bug Reporting: support@webdna.us "WJ Starck, DDS"

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