gateway application timeouts

This WebDNA talk-list message is from

1998


It keeps the original formatting.
numero = 18528
interpreted = N
texte = After recenty moving server equipment in-house from a colocation environment, we have had the chance to figure out what has been causing sporadic crashes of a G3 server that have plagued us for months. The culprit is WebCatalog.From time to time, WebCatalog will lock up the server running W*. A browser gets: The requested gateway application timed out before returning results. Sorry. The only thing you can do on the server is a force quit of WebCatalog (even though W* is in the foreground, WebCatalog is the one the finder thinks is in the foreground and force quits). When you force quit, WebCatalog immediately relaunches and the server continues serving until the next episode.We never caught this in our colocation environment because Powerkey would always sense a crash and force restart.We reported this many months ago and thought a beta of 2.1 corrected it. Now it seems it may have helped, but didn't fix it completely. We've looked in our WebCatatlog debug file and can't find any pattern; the lockup can come even with a very simple showpage.We're using the CGI verion 2.1.3, OS 8.1 (though it happened on OS8 too). Regards, Karl Schroll Digital Frontier, http://www.digitalfrontier.com 1813 Mountain Road, PO Box 1171 Stowe, VT 05672 USA 802-253-8612 Associated Messages, from the most recent to the oldest:

    
  1. Re: gateway application timeouts (Karl Schroll 1998)
  2. Re: gateway application timeouts (Karl Schroll 1998)
  3. Re: gateway application timeouts (Sandra L. Pitner 1998)
  4. Re: gateway application timeouts (Kenneth Grome 1998)
  5. Re: gateway application timeouts (Kenneth Grome 1998)
  6. Re: gateway application timeouts (Gil Poulsen 1998)
  7. Re: gateway application timeouts (Karl Schroll 1998)
  8. Re: gateway application timeouts (Kenneth Grome 1998)
  9. Re: gateway application timeouts (Karl Schroll 1998)
  10. Re: gateway application timeouts (Kenneth Grome 1998)
  11. gateway application timeouts (Karl Schroll 1998)
After recenty moving server equipment in-house from a colocation environment, we have had the chance to figure out what has been causing sporadic crashes of a G3 server that have plagued us for months. The culprit is WebCatalog.From time to time, WebCatalog will lock up the server running W*. A browser gets: The requested gateway application timed out before returning results. Sorry. The only thing you can do on the server is a force quit of WebCatalog (even though W* is in the foreground, WebCatalog is the one the finder thinks is in the foreground and force quits). When you force quit, WebCatalog immediately relaunches and the server continues serving until the next episode.We never caught this in our colocation environment because Powerkey would always sense a crash and force restart.We reported this many months ago and thought a beta of 2.1 corrected it. Now it seems it may have helped, but didn't fix it completely. We've looked in our WebCatatlog debug file and can't find any pattern; the lockup can come even with a very simple showpage.We're using the CGI verion 2.1.3, OS 8.1 (though it happened on OS8 too). Regards, Karl Schroll Digital Frontier, http://www.digitalfrontier.com 1813 Mountain Road, PO Box 1171 Stowe, VT 05672 USA 802-253-8612 Karl Schroll

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