Re: gateway application timeouts
This WebDNA talk-list message is from 1998
It keeps the original formatting.
numero = 18535
interpreted = N
texte = >After recenty moving server equipment in-house from a colocation >environment, we have had the chance to figure out what has been causing >sporadic crashes of a G3 server that have plagued us for months. The >culprit is WebCatalog. > >>From time to time, WebCatalog will lock up the server running W*. A >browser gets: The requested gateway application timed out before >returning results. Sorry. The only thing you can do on the server is a >force quit of WebCatalog (even though W* is in the foreground, WebCatalog >is the one the finder thinks is in the foreground and force quits). When >you force quit, WebCatalog immediately relaunches and the server continues >serving until the next episode. > >We never caught this in our colocation environment because Powerkey would >always sense a crash and force restart. > >We reported this many months ago and thought a beta of 2.1 corrected it. >Now it seems it may have helped, but didn't fix it completely. We've >looked in our WebCatatlog debug file and can't find any pattern; the lockup >can come even with a very simple showpage. > >We're using the CGI verion 2.1.3, OS 8.1 (though it happened on OS8 too).If you use the plugin it CANNOT 'time-out' because it's not a CGI so there's no connection to 'time-out', that connection is internal between the server and the plugin.But if you cannot use the plugin you could try increasing the connection time allowed in your web server software to see if that helps. If that doesn't work, then you need to look at your WebCat code and figure out what task it is performing that's taking it so long to process ...Sincerely, Ken Grome 808-737-6499 WebDNA Solutions mailto:ken@webdna.net http://www.webdna.net
Associated Messages, from the most recent to the oldest:
>After recenty moving server equipment in-house from a colocation >environment, we have had the chance to figure out what has been causing >sporadic crashes of a G3 server that have plagued us for months. The >culprit is WebCatalog. > >>From time to time, WebCatalog will lock up the server running W*. A >browser gets: The requested gateway application timed out before >returning results. Sorry. The only thing you can do on the server is a >force quit of WebCatalog (even though W* is in the foreground, WebCatalog >is the one the finder thinks is in the foreground and force quits). When >you force quit, WebCatalog immediately relaunches and the server continues >serving until the next episode. > >We never caught this in our colocation environment because Powerkey would >always sense a crash and force restart. > >We reported this many months ago and thought a beta of 2.1 corrected it. >Now it seems it may have helped, but didn't fix it completely. We've >looked in our WebCatatlog debug file and can't find any pattern; the lockup >can come even with a very simple showpage. > >We're using the CGI verion 2.1.3, OS 8.1 (though it happened on OS8 too).If you use the plugin it CANNOT 'time-out' because it's not a CGI so there's no connection to 'time-out', that connection is internal between the server and the plugin.But if you cannot use the plugin you could try increasing the connection time allowed in your web server software to see if that helps. If that doesn't work, then you need to look at your WebCat code and figure out what task it is performing that's taking it so long to process ...Sincerely, Ken Grome 808-737-6499 WebDNA Solutions mailto:ken@webdna.net http://www.webdna.net
Kenneth Grome
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