RE: WebCat name recognition (was Re: MacFinder -- a new WebDNAweb site)

This WebDNA talk-list message is from

1998


It keeps the original formatting.
numero = 18804
interpreted = N
texte = I have just the opposite experience.I say I have a great new piece of software for web site commerce.. web catalog.Response has been great... three sites in a week. They knew they were able to build a catalog for the web. No Brainer.WebDna is the language the end-site-purchaser does not have know diddley about... only the buttons on the Web Catalog work.BUT... I think the Pacifc-Coast web site and us as vendors deserve a whole bunch of working cut, copy and paste examples, snipplets and other working ideas rather than the let's guess method.MoosemanPat said:>I have had problems saying the name WebCatalog to customers. It seems to >strike them as a toy or hobby-level piece of software. It certainly doesn't >account for the product's capabilities. I feel dumb every time I say the >name WebCatalog to customers. > >The WebDNA thing hits the nail on the head. It just happens to be so much >more of a name than the product name itself. Perhaps the next release >should include a grand re-naming to better describe the product and more >thematically tie into WebDNA. > >The subtle message customers get from a klutzy name seems to exact far more >of a penalty than an extremely cleverly named piece of garbage. > >How about something along the lines of genetics / gene splicing / gene pool >/ chromosomes / e-coli? (alright perhaps not e-coli) The point is that I >think it might be time for another naming competition. > >-Pat > >-----Original Message----- >From: PCS Technical Support [mailto:support2@smithmicro.com] >Sent: Friday, July 10, 1998 11:42 AM >To: WebDNA-Talk@smithmicro.com >Subject: Re: WebCat name recognition (was Re: MacFinder -- a new >WebDNAweb >site) > >>A salesperson can do a little tap dance while waiting for the SQL database >>to return results. The dance is shorter for filemaker (not much). But they >>are only able to blink once or twice before WebCat returns results. >>Prospective clients say Wow, > >Part of the issue is probably the name -- some people are surprised that it >contains a database engine at all. Another issue is that word fast, >which can be interpreted in so many ways...our competitors seem to think >that any turnaround time in the 1-2 second range is fast, whereas we >consider 10-20 milliseconds to be fast. One is fast for hobbyists; the >other is fast for professionals. > >There is no reason Apple webmasters should not know about WebCatalog -- we >have demonstrated it to them (in large private meeting halls dedicated to >showing new technology to Apple employees) on numerous occasions. We are >pleased, however, with our name recognition when it comes to eCommerce -- >we are getting results exponentially better than last year. > >Technical Support | ==== eCommerce and Beyond ==== >Pacific Coast Software | WebCatalog, WebMerchant, >11770 Bernardo Plaza Court | SiteEdit Pro, PhotoMaster, >San Diego, CA 92128 | Typhoon >619/675-1106 Fax: 619/675-0372 | http://www.smithmicro.com/ Associated Messages, from the most recent to the oldest:

    
I have just the opposite experience.I say I have a great new piece of software for web site commerce.. web catalog.Response has been great... three sites in a week. They knew they were able to build a catalog for the web. No Brainer.WebDna is the language the end-site-purchaser does not have know diddley about... only the buttons on the Web Catalog work.BUT... I think the Pacifc-Coast web site and us as vendors deserve a whole bunch of working cut, copy and paste examples, snipplets and other working ideas rather than the let's guess method.MoosemanPat said:>I have had problems saying the name WebCatalog to customers. It seems to >strike them as a toy or hobby-level piece of software. It certainly doesn't >account for the product's capabilities. I feel dumb every time I say the >name WebCatalog to customers. > >The WebDNA thing hits the nail on the head. It just happens to be so much >more of a name than the product name itself. Perhaps the next release >should include a grand re-naming to better describe the product and more >thematically tie into WebDNA. > >The subtle message customers get from a klutzy name seems to exact far more >of a penalty than an extremely cleverly named piece of garbage. > >How about something along the lines of genetics / gene splicing / gene pool >/ chromosomes / e-coli? (alright perhaps not e-coli) The point is that I >think it might be time for another naming competition. > >-Pat > >-----Original Message----- >From: PCS Technical Support [mailto:support2@smithmicro.com] >Sent: Friday, July 10, 1998 11:42 AM >To: WebDNA-Talk@smithmicro.com >Subject: Re: WebCat name recognition (was Re: MacFinder -- a new >WebDNAweb >site) > >>A salesperson can do a little tap dance while waiting for the SQL database >>to return results. The dance is shorter for filemaker (not much). But they >>are only able to blink once or twice before WebCat returns results. >>Prospective clients say Wow, > >Part of the issue is probably the name -- some people are surprised that it >contains a database engine at all. Another issue is that word fast, >which can be interpreted in so many ways...our competitors seem to think >that any turnaround time in the 1-2 second range is fast, whereas we >consider 10-20 milliseconds to be fast. One is fast for hobbyists; the >other is fast for professionals. > >There is no reason Apple webmasters should not know about WebCatalog -- we >have demonstrated it to them (in large private meeting halls dedicated to >showing new technology to Apple employees) on numerous occasions. We are >pleased, however, with our name recognition when it comes to eCommerce -- >we are getting results exponentially better than last year. > >Technical Support | ==== eCommerce and Beyond ==== >Pacific Coast Software | WebCatalog, WebMerchant, >11770 Bernardo Plaza Court | SiteEdit Pro, PhotoMaster, >San Diego, CA 92128 | Typhoon >619/675-1106 Fax: 619/675-0372 | http://www.smithmicro.com/ The Mooseman

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