Re: The Guru Speaks

This WebDNA talk-list message is from

1998


It keeps the original formatting.
numero = 20151
interpreted = N
texte = I can understand where you are coming from - however we have always and will continue to make an ongoing effort to support the WebDNA Examples area of our ftp site that we give away for free. As well as support via the talk-list, direct email and even phone when we can.The video taping that we participated in was an attempt at a completely different training style of which a third party - The Sound of Knowledge - did most of the work - hence why they are selling them...We have been asked by lots of users to run paid seminars and simply can't find the time to do that and continue to develope the product at the pace that we would like to. We (I) thought this was a perfect midpoint - less than the cost of attending a seminar and available to more people at the same time. We were also able to cover far more topics and techniques than we ever could either in a printed manual or a seminar.As always, I am eager to hear all of your opinions about our direction for the product, but I also hope that you can see that this is/was not an attempt to simply get more money from our users -- quite the contrary - we are trying to make the product of higher quality.>I would appreciate the CEO of Pacific Coast responding to this: > >We, who have purchased WebCat got a manual. To be quite candid, as >my 8 year old says about nearly everything unpleasant.... it sucks. > >Sucks except for some basics. > >We all need examples, snipplets and work arounds to make our projects fly. >. >I feel it is Pacific Coast's duty to document as much as they can. And now >that Pacific Coast has obviously spent the time to make a video.... now we >are asked >to cough up another $600 to watch what I bet should have been included in the >manual. > >Just an observation. > >I have used Perl for 3 years now and the are thousands of sniplets out >there to >use, modify and gain experience from. > >Perl scripts can be purchased ready to go; and if you take the price of >WebCat and >now the video, you could buy almost every canned CGI that would do everything >WEBCAT programmers are trying to do now (incuding the price of a LINUX box) >and save them HUGE time ! > >Instead, of trying to use Perl of course, we have seen the promise and >capability of >WebCat, only thing is when the manual don't do it, we write to the list or >hire someone >at $100 bucks an hour to write a sniplet that PERL programmers give away free. > >Seems to me Pacific Coast should spend the time on examples, code >sniplets and >canned projects rather than selling us the manual TWICE... once in print and >the other on 24 hours of videos. > >Think of me as a friend with constructive criticism, rather than a flamer. > >Appeciate it. > >Mooseman > > >>With all the talk about Webcatalog 3.0, everyone should be informed about >>the hot new educational training videos for sale at TSOK Inc. Two separate >>training packages, one 8 hours long and one 16 hours long, have been >>specifically designed for WebCatalog users. The majority of the material >>focuses on new 3.0 enhancements and functionality. The instructor on the >>tapes is none other than Webcat Guru Jay Van Vark from Pacific Coast >>Software. The resources are available at the following URL, >>http://www.tsok.net/tapelist.tpl?_wsConference_Codedatarq=98-soin. Check em >>out!Jay Van Vark ******************************* Pacific Coast Software | eCommerce (WebCatalog) 11770 Bernardo Plaza Court | Site Hosting & Development Suite 453 | http://www.smithmicro.com San Diego, CA 92128 ******************************* 619.675.1106** PGP key available upon request. ** Associated Messages, from the most recent to the oldest:

    
  1. Re: The Guru Speaks-very long reply (RH Prouty 1998)
  2. Re: The Guru Speaks-Is That Really the Only Manuel? (PCS Technical Support 1998)
  3. Re: The Guru Speaks-Is That Really the Only Manuel? (Kenneth Grome 1998)
  4. Re: The Guru Speaks-Is That Really the Only Manuel? (Susie 1998)
  5. Re: The Guru Speaks-very long reply (Ejaz Syed 1998)
  6. RE: The Guru Speaks-very long reply (Olin 1998)
  7. Re: The Guru Speaks-very long reply (Sandra L. Pitner 1998)
  8. Re: The Guru Speaks-very long reply (Gary Richter 1998)
  9. Re: The Guru Speaks (Jay Van Vark 1998)
  10. Re: The Guru Speaks (The Mooseman 1998)
  11. The Guru Speaks (Richard Swan 1998)
I can understand where you are coming from - however we have always and will continue to make an ongoing effort to support the WebDNA Examples area of our ftp site that we give away for free. As well as support via the talk-list, direct email and even phone when we can.The video taping that we participated in was an attempt at a completely different training style of which a third party - The Sound of Knowledge - did most of the work - hence why they are selling them...We have been asked by lots of users to run paid seminars and simply can't find the time to do that and continue to develope the product at the pace that we would like to. We (I) thought this was a perfect midpoint - less than the cost of attending a seminar and available to more people at the same time. We were also able to cover far more topics and techniques than we ever could either in a printed manual or a seminar.As always, I am eager to hear all of your opinions about our direction for the product, but I also hope that you can see that this is/was not an attempt to simply get more money from our users -- quite the contrary - we are trying to make the product of higher quality.>I would appreciate the CEO of Pacific Coast responding to this: > >We, who have purchased WebCat got a manual. To be quite candid, as >my 8 year old says about nearly everything unpleasant.... it sucks. > >Sucks except for some basics. > >We all need examples, snipplets and work arounds to make our projects fly. >. >I feel it is Pacific Coast's duty to document as much as they can. And now >that Pacific Coast has obviously spent the time to make a video.... now we >are asked >to cough up another $600 to watch what I bet should have been included in the >manual. > >Just an observation. > >I have used Perl for 3 years now and the are thousands of sniplets out >there to >use, modify and gain experience from. > >Perl scripts can be purchased ready to go; and if you take the price of >WebCat and >now the video, you could buy almost every canned CGI that would do everything >WEBCAT programmers are trying to do now (incuding the price of a LINUX box) >and save them HUGE time ! > >Instead, of trying to use Perl of course, we have seen the promise and >capability of >WebCat, only thing is when the manual don't do it, we write to the list or >hire someone >at $100 bucks an hour to write a sniplet that PERL programmers give away free. > >Seems to me Pacific Coast should spend the time on examples, code >sniplets and >canned projects rather than selling us the manual TWICE... once in print and >the other on 24 hours of videos. > >Think of me as a friend with constructive criticism, rather than a flamer. > >Appeciate it. > >Mooseman > > >>With all the talk about Webcatalog 3.0, everyone should be informed about >>the hot new educational training videos for sale at TSOK Inc. Two separate >>training packages, one 8 hours long and one 16 hours long, have been >>specifically designed for WebCatalog users. The majority of the material >>focuses on new 3.0 enhancements and functionality. The instructor on the >>tapes is none other than Webcat Guru Jay Van Vark from Pacific Coast >>Software. The resources are available at the following URL, >>http://www.tsok.net/tapelist.tpl?_wsConference_Codedatarq=98-soin. Check em >>out!Jay Van Vark ******************************* Pacific Coast Software | eCommerce (WebCatalog) 11770 Bernardo Plaza Court | Site Hosting & Development Suite 453 | http://www.smithmicro.com San Diego, CA 92128 ******************************* 619.675.1106** PGP key available upon request. ** Jay Van Vark

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