Re: Urgent WebCatalog problem

This WebDNA talk-list message is from

2000


It keeps the original formatting.
numero = 32895
interpreted = N
texte = Reboot.Mike> I am having a problem with one of our website. > The usual person that deals with WebCatalog is on holidays and our clients are > getting very irate about the problem. > > When a customer fills in the order form on the site and they hit submit, the > following error appears in Netscape: Netscape's network connection was > refused by the server www.opsm.com.au. The server may not be accepting > connections or may be busy. Try connecting again later. This error appears > immediately after hitting the submit button. > The following error appears in Internet Explorer: A connection failure has > occurred. This error appears after about 15 seconds. > > I don't know why there would be a connecton problem. You can still navigate > around the site without any problem. The error message only appears after > going through the online order form. > > Because I haven't dealt with WebCatalog before, I wouldn't have a clue where > to look for the problem. Any assistance in this matter would be greatly > appreciated. I am sure there is a simple remedy. > > > > > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > > Web Archive of this list is at: http://search.smithmicro.com/ ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ Associated Messages, from the most recent to the oldest:

    
  1. Re: Urgent WebCatalog problem (Mike Davis 2000)
  2. Urgent WebCatalog problem (Carl Weston 2000)
  3. Re: Urgent WebCatalog problem (Jeff Logan 2000)
  4. Re: Urgent WebCatalog problem (Joseph D'Andrea 2000)
  5. Re: Urgent WebCatalog problem (Jesse Proudman 2000)
Reboot.Mike> I am having a problem with one of our website. > The usual person that deals with WebCatalog is on holidays and our clients are > getting very irate about the problem. > > When a customer fills in the order form on the site and they hit submit, the > following error appears in Netscape: Netscape's network connection was > refused by the server www.opsm.com.au. The server may not be accepting > connections or may be busy. Try connecting again later. This error appears > immediately after hitting the submit button. > The following error appears in Internet Explorer: A connection failure has > occurred. This error appears after about 15 seconds. > > I don't know why there would be a connecton problem. You can still navigate > around the site without any problem. The error message only appears after > going through the online order form. > > Because I haven't dealt with WebCatalog before, I wouldn't have a clue where > to look for the problem. Any assistance in this matter would be greatly > appreciated. I am sure there is a simple remedy. > > > > > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > > Web Archive of this list is at: http://search.smithmicro.com/ ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ Mike Davis

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