Re: Urgent WebCatalog problem
This WebDNA talk-list message is from 2000
It keeps the original formatting.
numero = 32895
interpreted = N
texte = Reboot.Mike> I am having a problem with one of our website.> The usual person that deals with WebCatalog is on holidays and our clients are> getting very irate about the problem.> > When a customer fills in the order form on the site and they hit submit, the> following error appears in Netscape: Netscape's network connection was> refused by the server www.opsm.com.au. The server may not be accepting> connections or may be busy. Try connecting again later. This error appears> immediately after hitting the submit button.> The following error appears in Internet Explorer: A connection failure has> occurred. This error appears after about 15 seconds.> > I don't know why there would be a connecton problem. You can still navigate> around the site without any problem. The error message only appears after> going through the online order form.> > Because I haven't dealt with WebCatalog before, I wouldn't have a clue where> to look for the problem. Any assistance in this matter would be greatly> appreciated. I am sure there is a simple remedy.> > > > > > -------------------------------------------------------------> This message is sent to you because you are subscribed to> the mailing list
.> To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to> > Web Archive of this list is at: http://search.smithmicro.com/-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/
Associated Messages, from the most recent to the oldest:
Reboot.Mike> I am having a problem with one of our website.> The usual person that deals with WebCatalog is on holidays and our clients are> getting very irate about the problem.> > When a customer fills in the order form on the site and they hit submit, the> following error appears in Netscape: Netscape's network connection was> refused by the server www.opsm.com.au. The server may not be accepting> connections or may be busy. Try connecting again later. This error appears> immediately after hitting the submit button.> The following error appears in Internet Explorer: A connection failure has> occurred. This error appears after about 15 seconds.> > I don't know why there would be a connecton problem. You can still navigate> around the site without any problem. The error message only appears after> going through the online order form.> > Because I haven't dealt with WebCatalog before, I wouldn't have a clue where> to look for the problem. Any assistance in this matter would be greatly> appreciated. I am sure there is a simple remedy.> > > > > > -------------------------------------------------------------> This message is sent to you because you are subscribed to> the mailing list .> To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to> > Web Archive of this list is at: http://search.smithmicro.com/-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/
Mike Davis
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