Re: weird order problem in 4.5.1

This WebDNA talk-list message is from

2004


It keeps the original formatting.
numero = 57930
interpreted = N
texte = Actually, he figured this out just as your message came through. =20 Here's what he said: "I guess what the real deal is, is that the showcart command can only=20 be used on files in the shopping cart folder, where before it would=20 work on order files as well. So the question still is, how do I update=20= values in an orderfile? We wouldn't want customers to be able to update=20= info in the order file, but from an admin page we should be able to=20 update it. Even if we want to track the process through production for=20= example. In a normal company they might want to have multiple=20 checkboxes on an order that says: 1. This order has been verified 2. Payment received 3. Item packaged 4. item shipped =A0 ....etc. All of which would be checked after the file was placed in the=20= orders folder. Any idea how to update those values? Showcart doesn't=20 seem to work anymore." Then, he figured that one out, too: "OK, I got the second problem figured out also, so it looks like we are=20= good to go. Rather than using a showcart command to edit cart=20 information once it has been placed in the orders folder, you need to=20 use [setheader] and [setlineitem] commands." Thanks for your response, Donovan. ----- Patrick Junkroski President/CEO 239.642.0304 http://www.vsm.net On May 19, 2004, at 12:57 PM, Donovan Brooke wrote: > Patrick J. wrote: > >> I have seen this addressed to some degree in the talk list, but it =20= >> doesn't seem to help our particular problem >> We recently upgraded from OS9 to OS X Panther. We run a dual 1.8 GHz=20= >> G5 with WebSTAR 5.3.2, WebDNA 4.5.1 and 1 GB RAM. >> One of our commerce sites will not process orders correctly. The =20 >> customer arrives and places the order just fine. The order is placed=20= >> in the orders folder. An eMail is sent for the agent of the theater=20= >> to log in to the process page, where they can click on an order to=20= >> view and process it. Under the old server this worked perfectly. =20= >> Under the new server, though, when the agent logs in to a page with=20= >> this string: >> process.tpl?command=3Dshowcart&cart=3D../orders/=20 >> 108490091012914&db=3Dpriceset.db >> They get the dreaded: "This shopping cart has already been submitted =20= >> and is pending approval" error. > > I suspect that the path is wrong and it is not seeing the correct=20 > "orders" folder. > > I have never used "showcart" but I would think it works like=20 > orderfile. I usually > see the dup message come about only when a purchase context is used=20 > but there > might be something in showcart that causes it as well.?? > > Any long-timers know anything about this? > > Donovan > > > --=20 > =3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3D= o=3Do=3Do=3Do=3Do=3Do=3Do=3Do > DONOVAN D. BROOKE Eucalyptus Design > <-Web Development (specializing in eCommerce), -> > <-Graphic Design, and Pre-Press Consultation -> > > ADDRESS:> Donovan Brooke > DBA Eucalyptus Design > N2862 Summerville Park Rd. > Lodi, WI 53555 > PH:> 1.608.592.3567 > Web:> http://www.euca.us > =3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3D= o=3Do=3Do=3Do=3Do=3Do=3Do=3Do > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to=20 > > Web Archive of this list is at: http://webdna.smithmicro.com/ > ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/ Associated Messages, from the most recent to the oldest:

    
  1. Re: weird order problem in 4.5.1 ( Donovan Brooke 2004)
  2. Re: weird order problem in 4.5.1 ( Patrick J. 2004)
  3. Re: weird order problem in 4.5.1 ( Donovan Brooke 2004)
  4. weird order problem in 4.5.1 ( Patrick J. 2004)
Actually, he figured this out just as your message came through. =20 Here's what he said: "I guess what the real deal is, is that the showcart command can only=20 be used on files in the shopping cart folder, where before it would=20 work on order files as well. So the question still is, how do I update=20= values in an orderfile? We wouldn't want customers to be able to update=20= info in the order file, but from an admin page we should be able to=20 update it. Even if we want to track the process through production for=20= example. In a normal company they might want to have multiple=20 checkboxes on an order that says: 1. This order has been verified 2. Payment received 3. Item packaged 4. item shipped =A0 ....etc. All of which would be checked after the file was placed in the=20= orders folder. Any idea how to update those values? Showcart doesn't=20 seem to work anymore." Then, he figured that one out, too: "OK, I got the second problem figured out also, so it looks like we are=20= good to go. Rather than using a showcart command to edit cart=20 information once it has been placed in the orders folder, you need to=20 use [setheader] and [setlineitem] commands." Thanks for your response, Donovan. ----- Patrick Junkroski President/CEO 239.642.0304 http://www.vsm.net On May 19, 2004, at 12:57 PM, Donovan Brooke wrote: > Patrick J. wrote: > >> I have seen this addressed to some degree in the Talk List, but it =20= >> doesn't seem to help our particular problem >> We recently upgraded from OS9 to OS X Panther. We run a dual 1.8 GHz=20= >> G5 with WebSTAR 5.3.2, WebDNA 4.5.1 and 1 GB RAM. >> One of our commerce sites will not process orders correctly. The =20 >> customer arrives and places the order just fine. The order is placed=20= >> in the orders folder. An eMail is sent for the agent of the theater=20= >> to log in to the process page, where they can click on an order to=20= >> view and process it. Under the old server this worked perfectly. =20= >> Under the new server, though, when the agent logs in to a page with=20= >> this string: >> process.tpl?command=3Dshowcart&cart=3D../orders/=20 >> 108490091012914&db=3Dpriceset.db >> They get the dreaded: "This shopping cart has already been submitted =20= >> and is pending approval" error. > > I suspect that the path is wrong and it is not seeing the correct=20 > "orders" folder. > > I have never used "showcart" but I would think it works like=20 > orderfile. I usually > see the dup message come about only when a purchase context is used=20 > but there > might be something in showcart that causes it as well.?? > > Any long-timers know anything about this? > > Donovan > > > --=20 > =3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3D= o=3Do=3Do=3Do=3Do=3Do=3Do=3Do > DONOVAN D. BROOKE Eucalyptus Design > <-Web Development (specializing in eCommerce), -> > <-Graphic Design, and Pre-Press Consultation -> > > ADDRESS:> Donovan Brooke > DBA Eucalyptus Design > N2862 Summerville Park Rd. > Lodi, WI 53555 > PH:> 1.608.592.3567 > Web:> http://www.euca.us > =3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3Do=3D= o=3Do=3Do=3Do=3Do=3Do=3Do=3Do > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to=20 > > Web Archive of this list is at: http://webdna.smithmicro.com/ > ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/ Patrick J.

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