Re: [WebDNA] WebDNA Crashing or Not **YES**

This WebDNA talk-list message is from

2008


It keeps the original formatting.
numero = 100301
interpreted = N
texte = We had 'Could not establish connection with the module' in the system log and 'An unknown error occurred: Database file could not be found or opened' appearing in the WebDNA logs about 20 mins before it fell over altogether, you are not alone :-) Regards, Colin Chris Wilkinson wrote: > Yes, the errors are intermittent. Yes the code, and case is correct. > > Seriously, the system can't even find it's own admin files!!! I tried to log > in to the admin and got: > > " Error: template 'CGI-Executables/WebCatalogEngine/Admin/Welcome.tpl' not > found" > > > Details: > OS.....................: Mac OSX 10.3.9 > hardware...............: G4 Xserve > hardware is X years old: 4 years > apache version.........: Apache 2.0.55 (iTools 8.0.5) > WebDNA version.........: 6.0a (whatever the last patch was...) > approx. size of WebDNA bases in RAM: 2 megs ? > RAM size...............: 2 GB > > crashes randomly.......: ? > crashes every X hours..: 72 hrs? > Is there a backup system? Yes > Any other application running on the same box? No > UPS....................: Yes > --------------------------------- > > The logs are chock-full of > "www WebDNA[23572]: Could not establish connection with the module." > > I truly hope that these server instability issues are at the top of your > priority list, and that you have gathered the resources to deal with, what I > see as an impending fatal flaw of WebDNA. Until you get this handled, any > efforts on new features or marketing will be as effective as rearranging the > deck chairs on the Titanic. > > "...can't hold on much longer." > > Truly concerned, > -Chris > > > On 7/15/08 9:12 AM, "Donovan Brooke" wrote: > >> cw@e-wave.net wrote: >> >>> We have experienced the same crashing symptoms as everyone else all along, >>> but we also started getting crippling db errors at the same. >>> >>> "An unknown error occurred:
DBError
prefs.db
Database file could >>> not be found or opened

" >>> >>> Yes the db's are there. >>> Yes, the ownership and permissions are correct... AFAIK >>> >>> At this point, the custom script that restarts Webcatalog is the only thing >>> that is keeping it running, but it is a very, very serious problem for us, >>> and it is getting worse. >>> >>> Is anyone else experiencing "db not found errors"? Any suggestions? >>> >>> Thanks, >>> -Chris >> >> Hard to comment without details Chris, but, in addition to permissions, >> you might want to check "case". Lots of times, especially in working with a >> site >> that has made it's way from the classic Mac OS to a new Mac or Linux >> server, there will be left over case problems. "Prefs.db" is not the >> same as "prefs.db". If the problem in intermittent, then this >> is always something to consider as calls to a single database can >> happen in many different places within a site. >> >> >> Donovan >> >> > > > > Associated Messages, from the most recent to the oldest:

    
  1. Re: [WebDNA] WebDNA Crashing or Not **YES** (Stuart Tremain 2008)
  2. Re: [WebDNA] WebDNA Crashing or Not **YES** (Terry Wilson 2008)
  3. RE: [WebDNA] WebDNA Crashing or Not **YES** ("Robie Blair" 2008)
  4. Re: [WebDNA] WebDNA Crashing or Not **YES** (Steve Craig 2008)
  5. Re: [WebDNA] WebDNA Crashing or Not **YES** (Karl Schroll 2008)
  6. Re: [WebDNA] WebDNA Crashing or Not **YES** (Alex McCombie 2008)
  7. Re: [WebDNA] WebDNA Crashing or Not **YES** (Alex McCombie 2008)
  8. Re: [WebDNA] WebDNA Crashing or Not **YES** (Donovan Brooke 2008)
  9. Re: [WebDNA] WebDNA Crashing or Not **YES** (Jym Duane 2008)
  10. Re: [WebDNA] WebDNA Crashing or Not **YES** (Bob Wallis 2008)
  11. Re: [WebDNA] WebDNA Crashing or Not **YES** (Chris Wilkinson 2008)
  12. Re: [WebDNA] WebDNA Crashing or Not **YES** (Karl Schroll 2008)
  13. Re: [WebDNA] WebDNA Crashing or Not **YES** (World Wide Art 2008)
  14. Re: [WebDNA] WebDNA Crashing or Not **YES** (Gil Poulsen 2008)
  15. Re: [WebDNA] WebDNA Crashing or Not **YES** (Karl Schroll 2008)
  16. Re: [WebDNA] WebDNA Crashing or Not **YES** (Colin Sidwell 2008)
  17. Re: [WebDNA] WebDNA Crashing or Not **YES** (Gil Poulsen 2008)
  18. Re: [WebDNA] WebDNA Crashing or Not **YES** (Colin Sidwell 2008)
  19. Re: [WebDNA] WebDNA Crashing or Not **YES** (Colin Sidwell 2008)
  20. Re: [WebDNA] WebDNA Crashing or Not **YES** (Donovan Brooke 2008)
  21. Re: [WebDNA] WebDNA Crashing or Not **YES** (Colin Sidwell 2008)
  22. Re: [WebDNA] WebDNA Crashing or Not **YES** (Donovan Brooke 2008)
  23. Re: [WebDNA] WebDNA Crashing or Not **YES** (Colin Sidwell 2008)
  24. Re: [WebDNA] WebDNA Crashing or Not **YES** (Chris Wilkinson 2008)
  25. Re: [WebDNA] WebDNA Crashing or Not **YES** (Donovan Brooke 2008)
  26. Re: [WebDNA] WebDNA Crashing or Not **YES** (Steve Craig 2008)
  27. Re: [WebDNA] WebDNA Crashing or Not **YES** ("cw@e-wave.net" 2008)
We had 'Could not establish connection with the module' in the system log and 'An unknown error occurred: Database file could not be found or opened' appearing in the WebDNA logs about 20 mins before it fell over altogether, you are not alone :-) Regards, Colin Chris Wilkinson wrote: > Yes, the errors are intermittent. Yes the code, and case is correct. > > Seriously, the system can't even find it's own admin files!!! I tried to log > in to the admin and got: > > " Error: template 'CGI-Executables/WebCatalogEngine/Admin/Welcome.tpl' not > found" > > > Details: > OS.....................: Mac OSX 10.3.9 > hardware...............: G4 Xserve > hardware is X years old: 4 years > apache version.........: Apache 2.0.55 (iTools 8.0.5) > WebDNA version.........: 6.0a (whatever the last patch was...) > approx. size of WebDNA bases in RAM: 2 megs ? > RAM size...............: 2 GB > > crashes randomly.......: ? > crashes every X hours..: 72 hrs? > Is there a backup system? Yes > Any other application running on the same box? No > UPS....................: Yes > --------------------------------- > > The logs are chock-full of > "www WebDNA[23572]: Could not establish connection with the module." > > I truly hope that these server instability issues are at the top of your > priority list, and that you have gathered the resources to deal with, what I > see as an impending fatal flaw of WebDNA. Until you get this handled, any > efforts on new features or marketing will be as effective as rearranging the > deck chairs on the Titanic. > > "...can't hold on much longer." > > Truly concerned, > -Chris > > > On 7/15/08 9:12 AM, "Donovan Brooke" wrote: > >> cw@e-wave.net wrote: >> >>> We have experienced the same crashing symptoms as everyone else all along, >>> but we also started getting crippling db errors at the same. >>> >>> "An unknown error occurred:
DBError
prefs.db
Database file could >>> not be found or opened

" >>> >>> Yes the db's are there. >>> Yes, the ownership and permissions are correct... AFAIK >>> >>> At this point, the custom script that restarts Webcatalog is the only thing >>> that is keeping it running, but it is a very, very serious problem for us, >>> and it is getting worse. >>> >>> Is anyone else experiencing "db not found errors"? Any suggestions? >>> >>> Thanks, >>> -Chris >> >> Hard to comment without details Chris, but, in addition to permissions, >> you might want to check "case". Lots of times, especially in working with a >> site >> that has made it's way from the classic Mac OS to a new Mac or Linux >> server, there will be left over case problems. "Prefs.db" is not the >> same as "prefs.db". If the problem in intermittent, then this >> is always something to consider as calls to a single database can >> happen in many different places within a site. >> >> >> Donovan >> >> > > > > Colin Sidwell

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