No rhyme or reason at all... Thanks for your = suggestions, Donovan, I'll take another look. I think it may be an isolated = case -- it only occurred on those four orders and they seemed to have been around the = same time.
Tana
-----Original Message-----
From: Donovan Brooke [mailto:dbrooke@webdna.us] =
Sent: Tuesday, September 16, 2008 12:45 = PM
To: talk@webdna.us
Subject: Re: [WebDNA] Book/Ship Amounts = Different
Tana Adams wrote:
> Hi,
>
> We just had a strange thing occur on four different orders. We use the
> book/ship method and the booked amount was logged in = the orders.db as a
> different amount than the ship amount. I = verified that the correct
> amount (the book amount) was actually charged by = Verisign. Nothing in
> the WebCat code has changed but I don't see how this = could be a Verisign
> issue since the correct amount was charged and the = book and ship have
> the same auth number. Has anyone ever had this = happen before?
>
> Thanks,
> Tana
Hi Tana,
If the values were different.. is there any rhyme or = reason to it?
For example, the cart calculates taxes etc.. based on = values in the
products.db and inside the formulas.db (if available). = Perhaps
look at your taxabletotal,nontaxabletotal and other = headers in
the order admin (if that is what you are using) to see = what
products are being assessed in what way.... to see if = that
may be a factor. just a = thought.
It may simply be a display error. I haven't used the = book/ship
method for a while, but don't remember any issues when I = have
used it in the past.
Donovan
--
Donovan D. Brooke PH/FAX: 1 = (608) 291-2024
----------------------------------------------
VP
WebDNA Software Corporation
16192 Coastal Highway
Lewes, DE 19958
---------------------------------------------------------<= o:p>
This message is sent to you because you are subscribed = to
the mailing list = <talk@webdna.us>.
To unsubscribe, E-mail to: = <talk-leave@webdna.us>
archives: = http://mail.webdna.us/list/talk@webdna.us
old archives: = http://dev.webdna.us/TalkListArchive/
No virus found in this incoming = message.
Checked by AVG.
Version: 7.5.524 / Virus Database: 270.6.21/1676 - = Release Date: 9/17/2008 9:33 AM
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Checked by AVG.
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Checked by AVG.
Version: 7.5.524 / Virus Database: 270.6.21/1676 - Release Date: = 9/17/2008 9:33 AM
|
No rhyme or reason at all... Thanks for your = suggestions, Donovan, I'll take another look. I think it may be an isolated = case -- it only occurred on those four orders and they seemed to have been around the = same time.
Tana
-----Original Message-----
From: Donovan Brooke [mailto:dbrooke@webdna.us] =
Sent: Tuesday, September 16, 2008 12:45 = PM
To: talk@webdna.us
Subject: Re: [WebDNA] Book/Ship Amounts = Different
Tana Adams wrote:
> Hi,
>
> We just had a strange thing occur on four different orders. We use the
> book/ship method and the booked amount was logged in = the orders.db as a
> different amount than the ship amount. I = verified that the correct
> amount (the book amount) was actually charged by = Verisign. Nothing in
> the WebCat code has changed but I don't see how this = could be a Verisign
> issue since the correct amount was charged and the = book and ship have
> the same auth number. Has anyone ever had this = happen before?
>
> Thanks,
> Tana
Hi Tana,
If the values were different.. is there any rhyme or = reason to it?
For example, the cart calculates taxes etc.. based on = values in the
products.db and inside the formulas.db (if available). = Perhaps
look at your taxabletotal,nontaxabletotal and other = headers in
the order admin (if that is what you are using) to see = what
products are being assessed in what way.... to see if = that
may be a factor. just a = thought.
It may simply be a display error. I haven't used the = book/ship
method for a while, but don't remember any issues when I = have
used it in the past.
Donovan
--
Donovan D. Brooke PH/FAX: 1 = (608) 291-2024
----------------------------------------------
VP
WebDNA Software Corporation
16192 Coastal Highway
Lewes, DE 19958
---------------------------------------------------------<= o:p>
This message is sent to you because you are subscribed = to
the mailing list = <talk@webdna.us>.
To unsubscribe, E-mail to: = <talk-leave@webdna.us>
archives: = http://mail.webdna.us/list/talk@webdna.us
old archives: = http://dev.webdna.us/TalkListArchive/
No virus found in this incoming = message.
Checked by AVG.
Version: 7.5.524 / Virus Database: 270.6.21/1676 - = Release Date: 9/17/2008 9:33 AM
No virus found in this outgoing = message.
Checked by AVG.
Version: 7.5.524 / Virus Database: 270.6.21/1676 - = Release Date: 9/17/2008 9:33 AM
No virus found in this outgoing message.
Checked by AVG.
Version: 7.5.524 / Virus Database: 270.6.21/1676 - Release Date: = 9/17/2008 9:33 AM
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