Re: Setting up shop

This WebDNA talk-list message is from

1997


It keeps the original formatting.
numero = 10230
interpreted = N
texte = >Please remove me from this mailing list.Yay! Well, after 43 tech support emails on SiteEdit Pro, only one of which referred to a bug, totaling 117 minutes of engineering time (not counting the total rewrite to deal with Japanese characters) he returned SiteEdit Pro for a refund. That's $234 of my time for a $179 sale.Just imagine how much money we would have lost if he had bought WebCommerce Solution!Just think how much sooner WebCatalog 2 would ship if we didn't have to spend time on this kind of stuff. Oh, well, back to ripping off our customers (I suppose that's what it means to sell a solution for less than your nearest competitor: Microsoft Merchant: $15,000 / iCat: $10,000 / Tango Merchant: $5,000 / PCS WebCommerce Solution: $1,995 / You Decide)Grant Hulbert, V.P. Engineering | Tools for WebWarriors Pacific Coast Software | WebCatalog, WebCommerce Solution 11770 Bernardo Plaza Court, #462 | SiteEdit, SiteCheck, PhotoMaster San Diego, CA 92128 | 619/675-1106 Fax: 619/675-0372 | http://www.smithmicro.com Associated Messages, from the most recent to the oldest:

    
  1. Re: Re1000001: Setting up shop (Grant Hulbert 1997)
  2. Re: Re1000001: Setting up shop (Rob Schmidt 1997)
  3. Re: Re1000001: Setting up shop (j.oeffinger@historyu.com (John Oeffinger) 1997)
  4. Re: Re1000001: Setting up shop (j.oeffinger@historyu.com (John Oeffinger) 1997)
  5. Re: Re1000001: Setting up shop (j.oeffinger@historyu.com (John Oeffinger) 1997)
  6. Re: Setting up shop (Carl A. Petersen 1997)
  7. Re: Re1000001: Setting up shop (Grant Hulbert 1997)
  8. Re: Setting up shop (Steve Tufano 1997)
  9. Re1000002: Setting up shop (ben 1997)
  10. Re1000001: Setting up shop (Grant Hulbert 1997)
  11. Re: Setting up shop (Bob Beaton 1997)
  12. Re1000001: Setting up shop (ben 1997)
  13. Re: Setting up shop (mserulneck@typehouse.com (mike) 1997)
  14. Re: Setting up shop (Todd Mathews 1997)
  15. Re: Setting up shop (Grant Hulbert 1997)
  16. Re: Setting up shop (Lee Greene 1997)
  17. Re: Setting up shop (doug@inJapan.net (Doug Lerner) 1997)
  18. Re: Re1000001: Setting up shop (G 1997)
  19. Re: Setting up shop (Grant Hulbert 1997)
  20. Re: Setting up shop (doug@inJapan.net (Doug Lerner) 1997)
  21. Re: Setting up shop (Grant Hulbert 1997)
  22. Re: Setting up shop (doug@inJapan.net (Doug Lerner) 1997)
  23. Re: Setting up shop (Lee Greene 1997)
  24. Setting up shop (Andreas Waldeck 1997)
>Please remove me from this mailing list.Yay! Well, after 43 tech support emails on SiteEdit Pro, only one of which referred to a bug, totaling 117 minutes of engineering time (not counting the total rewrite to deal with Japanese characters) he returned SiteEdit Pro for a refund. That's $234 of my time for a $179 sale.Just imagine how much money we would have lost if he had bought WebCommerce Solution!Just think how much sooner WebCatalog 2 would ship if we didn't have to spend time on this kind of stuff. Oh, well, back to ripping off our customers (I suppose that's what it means to sell a solution for less than your nearest competitor: Microsoft Merchant: $15,000 / iCat: $10,000 / Tango Merchant: $5,000 / PCS WebCommerce Solution: $1,995 / You Decide)Grant Hulbert, V.P. Engineering | Tools for WebWarriors Pacific Coast Software | WebCatalog, WebCommerce Solution 11770 Bernardo Plaza Court, #462 | SiteEdit, SiteCheck, PhotoMaster San Diego, CA 92128 | 619/675-1106 Fax: 619/675-0372 | http://www.smithmicro.com Grant Hulbert

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