Re: [WebDNA] autoresponder email addresses
This WebDNA talk-list message is from 2012
It keeps the original formatting.
numero = 109184
interpreted = N
texte = Terry this is a losing battle. For me, I have several hundred clients using at least 1 contact form on their website. Every email from those contact forms say "DO NOT REPLY TO THIS EMAIL" but the website owners do anyway. We always use a live email address and have a human monitoring it.I deal a lot with customer service and find those "donotreply" email addresses and those notices of "not a human monitored email" to be quite unfriendly.To solve your specific question I have set up autoresponder@ email addresses and just redirected them to someone's real address.MattOn 6/9/2012 5:09 AM, Terry Wilson wrote:> What are people using for their autoresponder email addresses? It > seems that no matter what I choose (currently I'm using autoresponder@ > because a client thought do-not-reply@ sounded too hostile) people > will still reply to it, despite a footer that says it's an unmonitored > email address. Or is this a losing battle?>> I might add that I use reply-to in my send mail context, so they do > get a real reply to address if they hit 'reply'. I'm thinking people > might just be hitting reply all and sending to both the sender and > reply-to, but I really don't know. The reply-to address is not > necessarily my own email (usually isn't).>> -- > Matthew A Perosi> Corporate Consultant> Mobile Marketing Expert> Senior Web Developer> SEO Analyst& Educator>> Psi Prime, Inc.> 323 Union Blvd.> Totowa, NJ 07512>> Direct: 973.200.4940> Fax: 973.200.2243>> http://www.perosi.com
Associated Messages, from the most recent to the oldest:
Terry this is a losing battle. For me, I have several hundred clients using at least 1 contact form on their website. Every email from those contact forms say "DO NOT REPLY TO THIS EMAIL" but the website owners do anyway. We always use a live email address and have a human monitoring it.I deal a lot with customer service and find those "donotreply" email addresses and those notices of "not a human monitored email" to be quite unfriendly.To solve your specific question I have set up autoresponder@ email addresses and just redirected them to someone's real address.MattOn 6/9/2012 5:09 AM, Terry Wilson wrote:> What are people using for their autoresponder email addresses? It > seems that no matter what I choose (currently I'm using autoresponder@ > because a client thought do-not-reply@ sounded too hostile) people > will still reply to it, despite a footer that says it's an unmonitored > email address. Or is this a losing battle?>> I might add that I use reply-to in my send mail context, so they do > get a real reply to address if they hit 'reply'. I'm thinking people > might just be hitting reply all and sending to both the sender and > reply-to, but I really don't know. The reply-to address is not > necessarily my own email (usually isn't).>> -- > Matthew A Perosi> Corporate Consultant> Mobile Marketing Expert> Senior Web Developer> SEO Analyst& Educator>> Psi Prime, Inc.> 323 Union Blvd.> Totowa, NJ 07512>> Direct: 973.200.4940> Fax: 973.200.2243>> http://www.perosi.com
"Psi Prime Inc, Matthew A Perosi "
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