Re: Help!!!!

This WebDNA talk-list message is from

1997


It keeps the original formatting.
numero = 12263
interpreted = N
texte = Glenn,Sorry for the slow response -- I actually didn't turn on my computer yesterday - boy that made my wife happy and me...Anyway -- can we narrow the problem a little... Are the text files (to be emails) getting written to the right folder? (That is the first issue to tackle) At that point you can hand configure the Emailer app to look at that folder... What is the contents of your EmailerPrefs file (WebCatalog will write this file when the items are changed, but it is just a text file)?Feel free to send the answers direct to me as well to speed your resolution... >At 10:58 AM -1000 7/4/97, Kenneth Grome altered the fabric of cyberspace, >writing: > >> >I posted to the list a day or two ago and have got no answers. >> > >> >Problem: >> > >> >I want the run WebCat2.acgi from the /cgi-bin/. OK no problem. I set up >> >the action to reflect :cgi-bin:Webcatalog.acgi and all seemed fine. >> > >> >WRONG!! Emailer now breaks!! I get an error that no e-mail was sent. >> >Hence no notification for orders!! >> > >> >I have tried running Emailer from the WebCatalog folder, Root folder, >> >cgi-bin folder all with failure. >> > >> >Can SOMEONE please tell me how to configuar this to work -- DESPRATE >> >> >> Glenn, >> >> Please relax, everything will be okay ... :) >> >> When you moved the WebCatalog.acgi file, you probably forgot to move the >> WebCatalog Prefs file to the same folder. Since they have to be in the >> same folder at all times, you're going to have to move the WebCatalog Prefs >> file to the cgi-bin folder, too. Just go to the WebCatalog folder and find >> the WebCatalog Prefs file and drag it into the cgi-bin folder. >> >> Oh, and if there's already a 'WebCatalog Prefs' file in the cgi-bin folder, >> that's probably a blank file created by WebCat2 when it couldn't find the >> one that was 'supposed' to be there, so go ahead and replace that new file >> with the one you're moving ... :) >> > >Did it! Didn't work. > >> Next ... >> >> The WebCatalog Prefs file has a preference in it called 'EMailFolder'. The >> *value* of this preference is the relative path from the WebCatalog.acgi to >> the EmailFolder. When you moved the WebCatalog.acgi, you effectively >> changed the relative path from WebCatalog.acgi to the EmailFolder, but you >> didn't make that change in the WebCatalog Prefs file, so now you have to >> fix this situation, too. >> > >I added the Emailer (and related files/folders) to the cgi-bin. This >would make Emailer directly relitive to WaeCat.cgi. So I did not have to >change the Emailer .pref file at all. > >I did hack until I got it working by using the following setup in WebCat.pref: > >preference value >ShoppingCartFolder ShoppingCarts/ >OrdersFolder Orders/ >MaxFound 500 >SearchLog WebCatalog.log >SerialNumber --OMITTED-- >CacheTemplates F >InterpretAll F >EMailFolder :/cgi-bin/EMailFolder: >POPMailServer mail.net-hwy.com >EMailLogFolder :/cgi-bin/EMailLog: >CompletedEMailFolder :/cgi-bin/EMailCompleted: >AutoReload T >LineItemChangePassword --Omitted-- >RequireComment F >WebServerFolder : >DateFormat %m/%d/%Y >TimeFormat %H:%M:%S >---------------------------------------Snip--------------- > >I guess what confused me is that the leading : to things. Now that I >look at things in a differant light, it seems to indicate the begining >path of WebStar's root. > >> You can change this preference value manually by dragging the WebCatalog >> Prefs file onto SimpleText which will open it. Then find the 'EMailFolder' >> preference and change its value so the NEW value indicates the relative >> path from the WebCatalog.acgi to your 'EMaliFolder'. >> > >Now here is where I get confused again. When I think of a relitive path >I think down NOT up. Since WebCat is in the cgi-bin folder the path is >outside the cgi-bin. A full path from WebStar's root should have worked. >Perhaps I did not change both Emailer and WebCat .perf file at the same >time. > >Seems to me that if I put Emailer in a folder called Mailer at the root >and set the WebCat.pref to point to that folder by full path it should >work. Since the related Emailer files are still directly relitive to >Emailer I should not have to change that perf file. > >> Or if you don't want to make this change manually, simply launch WebCatalog >> and use your web browser to make this change using the WebCatalog Admin >> interface. >> > >I had to make some changes to the admin .tmpl files to get stuff to work >again. Since preferances are realy .db files. A new path had to be taken. > >> Emailer should work just fine after you make these changes ... :) >> > >Thanks Ken. Sometimes you just need to have another cup of coffee. I >know I should not be working today but... > ><--Glenn--> > >~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >Glenn & Renee Davis >Exclusively Web / Net Highway (916) 887-0678 >Web Page Design / Hosting Services >POB 157, Cool,CA 95614-0157 >http://www.ExclusivelyWeb.com >http://www.Net-Hwy.com &&& ||| > (@ @) (@ @) >----------------------------ooO---U---Ooo---------------ooO--(_)--Ooo------->> > Mailto:renee@Net-Hwy.com Mailto:glenn@Net-Hwy.com > Mailto:renee@ExclusivelyWeb.com Mailto:glenn@ExclusivelyWeb.com > Graphics Design Webmaster Jay Van Vark ****************************** Pacific Coast Software | Commerce (WebCatalog) 11770 Bernardo Plaza Court | Hosting & Design Suite 453 | http://www.smithmicro.com San Diego, CA 92128 ****************************** 619.675.1106 Associated Messages, from the most recent to the oldest:

    
  1. Re: Help!!!! (Peter Ostry 1999)
  2. Re: Help!!!! (PCS Technical Support 1999)
  3. Re: Help!!!! (Mike Jones 1999)
  4. Re: Help!!!! (PCS Technical Support 1999)
  5. Re: Help!!!! (Kenneth Grome 1999)
  6. Help!!!! (Mike Jones 1999)
  7. Re: Random tags HELP!!!! (Rob Marquardt 1999)
  8. Random tags HELP!!!! (Talklist 1999)
  9. Re: Random tags HELP!!!! (Martin Bech 1999)
  10. Re:Off Topic (Help!!!! w/Webstar) (mmyers 1999)
  11. Re: Help!!!! Purchases not going through! FIXED! (Paul Uttermohlen 1997)
  12. Re: Help!!!! Purchases not going through! FIXED! (Paul Uttermohlen 1997)
  13. Re: Help!!!! Purchases not going through! FIXED! (John Hill 1997)
  14. Re: Help!!!! Purchases not going through! FIXED! (Jerry Nielsen 1997)
  15. Re: Help!!!! Purchases not going through! (John Hill 1997)
  16. Re: Help!!!! Purchases not going through! (Paul Uttermohlen 1997)
  17. Help!!!! Purchases not going through! (Jerry Nielsen 1997)
  18. Re: Help!!!! (Jay Van Vark 1997)
  19. Re: Help!!!! (Glenn Davis 1997)
  20. Re: Help!!!! (Kenneth Grome 1997)
  21. Help!!!! (Glenn Davis 1997)
Glenn,Sorry for the slow response -- I actually didn't turn on my computer yesterday - boy that made my wife happy and me...Anyway -- can we narrow the problem a little... Are the text files (to be emails) getting written to the right folder? (That is the first issue to tackle) At that point you can hand configure the Emailer app to look at that folder... What is the contents of your EmailerPrefs file (WebCatalog will write this file when the items are changed, but it is just a text file)?Feel free to send the answers direct to me as well to speed your resolution... >At 10:58 AM -1000 7/4/97, Kenneth Grome altered the fabric of cyberspace, >writing: > >> >I posted to the list a day or two ago and have got no answers. >> > >> >Problem: >> > >> >I want the run WebCat2.acgi from the /cgi-bin/. OK no problem. I set up >> >the action to reflect :cgi-bin:Webcatalog.acgi and all seemed fine. >> > >> >WRONG!! Emailer now breaks!! I get an error that no e-mail was sent. >> >Hence no notification for orders!! >> > >> >I have tried running Emailer from the WebCatalog folder, Root folder, >> >cgi-bin folder all with failure. >> > >> >Can SOMEONE please tell me how to configuar this to work -- DESPRATE >> >> >> Glenn, >> >> Please relax, everything will be okay ... :) >> >> When you moved the WebCatalog.acgi file, you probably forgot to move the >> WebCatalog Prefs file to the same folder. Since they have to be in the >> same folder at all times, you're going to have to move the WebCatalog Prefs >> file to the cgi-bin folder, too. Just go to the WebCatalog folder and find >> the WebCatalog Prefs file and drag it into the cgi-bin folder. >> >> Oh, and if there's already a 'WebCatalog Prefs' file in the cgi-bin folder, >> that's probably a blank file created by WebCat2 when it couldn't find the >> one that was 'supposed' to be there, so go ahead and replace that new file >> with the one you're moving ... :) >> > >Did it! Didn't work. > >> Next ... >> >> The WebCatalog Prefs file has a preference in it called 'EMailFolder'. The >> *value* of this preference is the relative path from the WebCatalog.acgi to >> the EmailFolder. When you moved the WebCatalog.acgi, you effectively >> changed the relative path from WebCatalog.acgi to the EmailFolder, but you >> didn't make that change in the WebCatalog Prefs file, so now you have to >> fix this situation, too. >> > >I added the Emailer (and related files/folders) to the cgi-bin. This >would make Emailer directly relitive to WaeCat.cgi. So I did not have to >change the Emailer .pref file at all. > >I did hack until I got it working by using the following setup in WebCat.pref: > >preference value >ShoppingCartFolder ShoppingCarts/ >OrdersFolder Orders/ >MaxFound 500 >SearchLog WebCatalog.log >SerialNumber --OMITTED-- >CacheTemplates F >InterpretAll F >EMailFolder :/cgi-bin/EMailFolder: >POPMailServer mail.net-hwy.com >EMailLogFolder :/cgi-bin/EMailLog: >CompletedEMailFolder :/cgi-bin/EMailCompleted: >AutoReload T >LineItemChangePassword --Omitted-- >RequireComment F >WebServerFolder : >DateFormat %m/%d/%Y >TimeFormat %H:%M:%S >---------------------------------------Snip--------------- > >I guess what confused me is that the leading : to things. Now that I >look at things in a differant light, it seems to indicate the begining >path of WebStar's root. > >> You can change this preference value manually by dragging the WebCatalog >> Prefs file onto SimpleText which will open it. Then find the 'EMailFolder' >> preference and change its value so the NEW value indicates the relative >> path from the WebCatalog.acgi to your 'EMaliFolder'. >> > >Now here is where I get confused again. When I think of a relitive path >I think down NOT up. Since WebCat is in the cgi-bin folder the path is >outside the cgi-bin. A full path from WebStar's root should have worked. >Perhaps I did not change both Emailer and WebCat .perf file at the same >time. > >Seems to me that if I put Emailer in a folder called Mailer at the root >and set the WebCat.pref to point to that folder by full path it should >work. Since the related Emailer files are still directly relitive to >Emailer I should not have to change that perf file. > >> Or if you don't want to make this change manually, simply launch WebCatalog >> and use your web browser to make this change using the WebCatalog Admin >> interface. >> > >I had to make some changes to the admin .tmpl files to get stuff to work >again. Since preferances are realy .db files. A new path had to be taken. > >> Emailer should work just fine after you make these changes ... :) >> > >Thanks Ken. Sometimes you just need to have another cup of coffee. I >know I should not be working today but... > ><--Glenn--> > >~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >Glenn & Renee Davis >Exclusively Web / Net Highway (916) 887-0678 >Web Page Design / Hosting Services >POB 157, Cool,CA 95614-0157 >http://www.ExclusivelyWeb.com >http://www.Net-Hwy.com &&& ||| > (@ @) (@ @) >----------------------------ooO---U---Ooo---------------ooO--(_)--Ooo------->> > Mailto:renee@Net-Hwy.com Mailto:glenn@Net-Hwy.com > Mailto:renee@ExclusivelyWeb.com Mailto:glenn@ExclusivelyWeb.com > Graphics Design Webmaster Jay Van Vark ****************************** Pacific Coast Software | Commerce (WebCatalog) 11770 Bernardo Plaza Court | Hosting & Design Suite 453 | http://www.smithmicro.com San Diego, CA 92128 ****************************** 619.675.1106 Jay Van Vark

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