Re: Error: the 'showcart' command requires that you specify a db

This WebDNA talk-list message is from

1997


It keeps the original formatting.
numero = 14545
interpreted = N
texte = The code you sent looks OK. The only thing that would affect this is that some recent versions of Netscape cut URL's off at a rediculously short number of characters (80 or so). The forms you sent were POST so they shouldn't be affected. Perhaps there is some point on your site where a method GET, or URL, with the db parameter specified last, or towards the end, is getting chopped by Netscape and WebCat never receives the db param?John.>I am getting an error reported to me, both by email and now by noting this >in the error log. This occurs in the order process of two stores on the >same machine. The error returned is: > >Error: the 'showcart' command requires that you specify a db > >The store does receive numerous orders successfully from people who >obviously haven't experienced this problem. I cannot duplicate this error. >I have tried with NS and IE on Mac and NT, versions 3 and 4. The email >reports from shoppers indicate a variety of browsers in use. This is very >serious error as this occurs in the order submission process i.e. a lost >order. > >I would be most grateful if someone could assist me in determining why this >error is occuring. > >The code on the page is as follows and if the browser is secure it is going >through Webstar SSL: > >Specify Shipping Destination

> >

> > > > > > > > > > > > > > > >
>US Delivery >International Delivery
> >
> > > > >Standard UPS Ground - $3.00

> >

> >		 > >
> > > > >International Delivery - $20.00

> >

> >
> > >Rob Schmidt >New York City >rschmidt@panix.com John A. Hill Pacific Coast Software http://www.smithmicro.com Associated Messages, from the most recent to the oldest:

    
  1. Re: Error: the 'showcart' command requires that you specify a db (John Hill 1997)
  2. Error: the 'showcart' command requires that you specify a db (Rob Schmidt 1997)
The code you sent looks OK. The only thing that would affect this is that some recent versions of Netscape cut URL's off at a rediculously short number of characters (80 or so). The forms you sent were POST so they shouldn't be affected. Perhaps there is some point on your site where a method GET, or URL, with the db parameter specified last, or towards the end, is getting chopped by Netscape and WebCat never receives the db param?John.>I am getting an error reported to me, both by email and now by noting this >in the error log. This occurs in the order process of two stores on the >same machine. The error returned is: > >Error: the 'showcart' command requires that you specify a db > >The store does receive numerous orders successfully from people who >obviously haven't experienced this problem. I cannot duplicate this error. >I have tried with NS and IE on Mac and NT, versions 3 and 4. The email >reports from shoppers indicate a variety of browsers in use. This is very >serious error as this occurs in the order submission process i.e. a lost >order. > >I would be most grateful if someone could assist me in determining why this >error is occuring. > >The code on the page is as follows and if the browser is secure it is going >through Webstar SSL: > >Specify Shipping Destination

> >

> > > > > > > > > > > > > > > >
>US Delivery >International Delivery
> >
> >[cart]> > > >Standard UPS Ground - $3.00

> >

> >		 > >
> >[cart]> > > >International Delivery - $20.00

> >

> >
> > >Rob Schmidt >New York City >rschmidt@panix.com John A. Hill Pacific Coast Software http://www.smithmicro.com John Hill

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