Re: Nav. 4 probs with cart - Serious problem

This WebDNA talk-list message is from

1997


It keeps the original formatting.
numero = 14872
interpreted = N
texte = >>>We've had clients report problems with Navigator 4 generating an error >>>message when they attempt to submit an order: Error: the 'showcart' command >>>requires that you specify a cart. >> >>Yes, I'm currently experiencing this problem on a check out page on my >>site. Very distressing as it means a lost orders. I posted on this subject >>to this list a week ago. I trust that PCS will address this asap. Any ideas >>what the considerations are in changing the form method from get to post? > >From: Grant Hulbert >I could be wrong, but I thought StarNine already addressed this issue -- >WebSTAR is getting confused with Nav 4 (Nav4 is at fault here), and stripping >off some of the characters. Last I heard, WebCatalog has nothing to do with >it. I thought the latest fix, somewhere around W*2.1, was the solution.Here is a list of the browsers which received the Error: the 'showcart' command requires that you specify a db message in the last 3 days!I eliminated duplicate IP addresses so each of these 32 represent a unique shopper! I think this problem needs to be aggressively addressed. I have been in correspondence with PCS for a week now with no results. Can *9 and PCS pls attempt to duplicate this failure and determine a fix?I upgraded to W*2.1 but there was no upgrade to W*SSL that I was aware of. All of these are sending through the ssl server.Mozilla/3.02 (Win16; I) Mozilla/3.02-C (Macintosh; U; 68K) Mozilla/3.03 (Win16; I) Mozilla/3.03 (Win95; I) Mozilla/3.03Gold (Win16; I) Mozilla/3.03Gold (Win16; I) Mozilla/3.04Gold (Win16; I) Mozilla/4.0 [en] (WinNT; I) Mozilla/4.01 [en] (Win95; I) Mozilla/4.01 [en] (Win95; I) Mozilla/4.01 [en] (Win95; I) Mozilla/4.01 [en] (Win95; U) Mozilla/4.01 [en] (WinNT; I) Mozilla/4.02 [en] (Win95; I ;Nav) Mozilla/4.02 [en] (Win95; I) Mozilla/4.02 [en] (Win95; I) Mozilla/4.02 [en] (Win95; I) Mozilla/4.02 [en]C-DIAL (Win95; U) Mozilla/4.03 (Macintosh; I; PPC, Nav) Mozilla/4.03 [en] (Win95; I ;Nav) Mozilla/4.03 [en] (Win95; I) Mozilla/4.03 [en] (Win95; I) Mozilla/4.03 [en] (Win95; I) Mozilla/4.03 [en] (Win95; I) Mozilla/4.03 [en] (Win95; I) Mozilla/4.03 [en] (Win95; I) Mozilla/4.03 [en] (Win95; U) Mozilla/4.03 [en] (Win95; U) Mozilla/4.03 [en] (Win95; U) Mozilla/4.04 (Macintosh; I; PPC) Mozilla/4.04 (Macintosh; I; PPC, Nav) Mozilla/4.04 [en] (Win95; I)Rob Schmidt New York City rschmidt@panix.com Associated Messages, from the most recent to the oldest:

    
  1. Re: Nav. 4 probs with cart - Serious problem (Sandra L. Pitner 1997)
  2. Re: Nav. 4 probs with cart - Serious problem (Paul Uttermohlen 1997)
  3. Re: Nav. 4 probs with cart - Serious problem (Sandra L. Pitner 1997)
  4. Re: Nav. 4 probs with cart - Serious problem (Rob Schmidt 1997)
  5. Re: Nav. 4 probs with cart - Serious problem (Rob Schmidt 1997)
  6. Re: Nav. 4 probs with cart - Serious problem (Rob Schmidt 1997)
  7. Re: Nav. 4 probs with cart - Serious problem (Rob Schmidt 1997)
>>>We've had clients report problems with Navigator 4 generating an error >>>message when they attempt to submit an order: Error: the 'showcart' command >>>requires that you specify a cart. >> >>Yes, I'm currently experiencing this problem on a check out page on my >>site. Very distressing as it means a lost orders. I posted on this subject >>to this list a week ago. I trust that PCS will address this asap. Any ideas >>what the considerations are in changing the form method from get to post? > >From: Grant Hulbert >I could be wrong, but I thought StarNine already addressed this issue -- >WebSTAR is getting confused with Nav 4 (Nav4 is at fault here), and stripping >off some of the characters. Last I heard, WebCatalog has nothing to do with >it. I thought the latest fix, somewhere around W*2.1, was the solution.Here is a list of the browsers which received the Error: the 'showcart' command requires that you specify a db message in the last 3 days!I eliminated duplicate IP addresses so each of these 32 represent a unique shopper! I think this problem needs to be aggressively addressed. I have been in correspondence with PCS for a week now with no results. Can *9 and PCS pls attempt to duplicate this failure and determine a fix?I upgraded to W*2.1 but there was no upgrade to W*SSL that I was aware of. All of these are sending through the ssl server.Mozilla/3.02 (Win16; I) Mozilla/3.02-C (Macintosh; U; 68K) Mozilla/3.03 (Win16; I) Mozilla/3.03 (Win95; I) Mozilla/3.03Gold (Win16; I) Mozilla/3.03Gold (Win16; I) Mozilla/3.04Gold (Win16; I) Mozilla/4.0 [en] (WinNT; I) Mozilla/4.01 [en] (Win95; I) Mozilla/4.01 [en] (Win95; I) Mozilla/4.01 [en] (Win95; I) Mozilla/4.01 [en] (Win95; U) Mozilla/4.01 [en] (WinNT; I) Mozilla/4.02 [en] (Win95; I ;Nav) Mozilla/4.02 [en] (Win95; I) Mozilla/4.02 [en] (Win95; I) Mozilla/4.02 [en] (Win95; I) Mozilla/4.02 [en]C-DIAL (Win95; U) Mozilla/4.03 (Macintosh; I; PPC, Nav) Mozilla/4.03 [en] (Win95; I ;Nav) Mozilla/4.03 [en] (Win95; I) Mozilla/4.03 [en] (Win95; I) Mozilla/4.03 [en] (Win95; I) Mozilla/4.03 [en] (Win95; I) Mozilla/4.03 [en] (Win95; I) Mozilla/4.03 [en] (Win95; I) Mozilla/4.03 [en] (Win95; U) Mozilla/4.03 [en] (Win95; U) Mozilla/4.03 [en] (Win95; U) Mozilla/4.04 (Macintosh; I; PPC) Mozilla/4.04 (Macintosh; I; PPC, Nav) Mozilla/4.04 [en] (Win95; I)Rob Schmidt New York City rschmidt@panix.com Rob Schmidt

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