Upcoming 2.1 Release and PCS Committment

This WebDNA talk-list message is from

1997

It keeps the original formatting. numero = 15569
interpreted = N
texte = I would like to take a moment and reaffirm our committment at Pacific CoastSoftware to producing the best software you can buy. Best is acomplicated word, it must include all the important features, be thefastest and of course easy to use and ROCK SOLID STABLE. There have been alot of notes on the list lately about interupted service issues. The noteshave been primarily associated with the 2.1 beta. Even though it is betasoftware, I would like everyone to know those are critical issues in ourminds and we take every effort to track down each one of them and toresolve them both permanantly and quickly to provide our customers with thebest of all situations, even with beta software.The WebDNA-Talk list has been the place for discussions about anythingrelated to WebCatalog (current shipping versions and betas) as well aseCommerce in general. That has this list handling way too much. This was amistake on our part. The beta postings and beta discussions should be on aseperate list so that people don't think we are just shoving out unfinishedsoftware. After 2.1 is released (which of course is FREE to all current 2.0customers), we will establish a beta list prior to any new versions. Iapologize for any inconvenience the current situation has caused you.We will also be revisiting our entire approach to handling the tracking ofsituations regarding our software. With this in mind if you have anysuggestions for either additions or changes to the list or web site, pleasesend them to info@smithmicro.com. We thank you in advance for helping usto continue to build world class tools so that you can build world classsites!Jay Van Vark *******************************Pacific Coast Software | eCommerce (WebCatalog)11770 Bernardo Plaza Court | Site Hosting & DevelopmentSuite 453 | http://www.smithmicro.comSan Diego, CA 92128 *******************************619.675.1106** PGP key available upon request. ** Associated Messages, from the most recent to the oldest:

Re: Upcoming 2.1 Release and PCS Committment (bob 1997) Re: Upcoming 2.1 Release and PCS Committment (Olin 1997) Re: Upcoming 2.1 Release and PCS Committment (grichter@panavise.com (Gary Richter) 1997) Upcoming 2.1 Release and PCS Committment (Jay Van Vark 1997)

I would like to take a moment and reaffirm our committment at Pacific CoastSoftware to producing the best software you can buy. Best is acomplicated word, it must include all the important features, be thefastest and of course easy to use and ROCK SOLID STABLE. There have been alot of notes on the list lately about interupted service issues. The noteshave been primarily associated with the 2.1 beta. Even though it is betasoftware, I would like everyone to know those are critical issues in ourminds and we take every effort to track down each one of them and toresolve them both permanantly and quickly to provide our customers with thebest of all situations, even with beta software.The WebDNA-Talk List has been the place for discussions about anythingrelated to WebCatalog (current shipping versions and betas) as well aseCommerce in general. That has this list handling way too much. This was amistake on our part. The beta postings and beta discussions should be on aseperate list so that people don't think we are just shoving out unfinishedsoftware. After 2.1 is released (which of course is FREE to all current 2.0customers), we will establish a beta list prior to any new versions. Iapologize for any inconvenience the current situation has caused you.We will also be revisiting our entire approach to handling the tracking ofsituations regarding our software. With this in mind if you have anysuggestions for either additions or changes to the list or web site, pleasesend them to info@smithmicro.com. We thank you in advance for helping usto continue to build world class tools so that you can build world classsites!Jay Van Vark *******************************Pacific Coast Software | eCommerce (WebCatalog)11770 Bernardo Plaza Court | Site Hosting & DevelopmentSuite 453 | http://www.smithmicro.comSan Diego, CA 92128 *******************************619.675.1106** PGP key available upon request. ** Jay Van Vark

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