Re: Purchase command error problem

This WebDNA talk-list message is from

1997


It keeps the original formatting.
numero = 15598
interpreted = N
texte = What browser are you using? This may sound odd, but try adding a dummy variable () before the db= or any other input variables (after the tag). There have been some browser problems with certain versions adding an extra carrage return so the name of the first variable gets messed up.John.>I think I may have sent this via the wrong account. Don't know if it got >bounced or not so here it is one more time. > >JNN > > >Help! I am getting the following error when I try to submeit an order to >a WebSTAR SSL server. > >Error: the 'purchase' command requires that you specify a cart > >If I submit the order via the regular WebSTAR server everything works >just fine. The Thankyou template is returned, the ThankYou.txt and >Fulfillment.txt files generate the required emails in the email folder, >etc. For that scenario, the form action is simply > >
> > > >(The suffix I have mapped is .ctmp instead of .tmpl, and my CGI is in the >RA folder not the WebCatalog folder, i. e. one folder deeper than usual. >There are reasons my ISP requires this.) > >However, if I change the form action to > >ACTION=https://secure.servername.net/WebCatalog/RA/RA_ThankYou.ctmp$purcha >se> > > > >which is the full URL to the template or even > >ACTION=https://secure.servername.net/RA/RA_ThankYou.ctmp$purchase> > > > >which is the relative path to the template, I get the error message. > >I have douible checked that the action defined for the WebSTAR SSL server >is the same as that for the regular WebSTAR server. They are both in the >same folder. > >Has this happened to anyone else? Are there any insights you can offer >based on what I have included here. Any help would be appreciated. This >problem just surfaced for the first time today. > >Jerry Nielsen John A. Hill Pacific Coast Software http://www.smithmicro.com Associated Messages, from the most recent to the oldest:

    
  1. Re: Purchase command error problem (John Hill 1997)
  2. Purchase command error problem (Jerry Nielsen 1997)
What browser are you using? This may sound odd, but try adding a dummy variable () before the db= or any other input variables (after the tag). There have been some browser problems with certain versions adding an extra carrage return so the name of the first variable gets messed up.John.>I think I may have sent this via the wrong account. Don't know if it got >bounced or not so here it is one more time. > >JNN > > >Help! I am getting the following error when I try to submeit an order to >a WebSTAR SSL server. > >Error: the 'purchase' command requires that you specify a cart > >If I submit the order via the regular WebSTAR server everything works >just fine. The Thankyou template is returned, the ThankYou.txt and >Fulfillment.txt files generate the required emails in the email folder, >etc. For that scenario, the form action is simply > > >[cart]> > > >(The suffix I have mapped is .ctmp instead of .tmpl, and my CGI is in the >RA folder not the WebCatalog folder, i. e. one folder deeper than usual. >There are reasons my ISP requires this.) > >However, if I change the form action to > >ACTION=https://secure.servername.net/WebCatalog/RA/RA_ThankYou.ctmp$purcha >se> >[cart]> > > >which is the full URL to the template or even > >ACTION=https://secure.servername.net/RA/RA_ThankYou.ctmp$purchase> >[cart]> > > >which is the relative path to the template, I get the error message. > >I have douible checked that the action defined for the WebSTAR SSL server >is the same as that for the regular WebSTAR server. They are both in the >same folder. > >Has this happened to anyone else? Are there any insights you can offer >based on what I have included here. Any help would be appreciated. This >problem just surfaced for the first time today. > >Jerry Nielsen John A. Hill Pacific Coast Software http://www.smithmicro.com John Hill

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