Re: Paranoid about serial numbers...not

This WebDNA talk-list message is from

1998


It keeps the original formatting.
numero = 21276
interpreted = N
texte = >>but what can i do when MY serial number ist not stolen. >>and webcat lose the serial number??? > >That's the real issue here? >What are we supposed to do about this?The real issue is that WebCatalog is quitting unexpectedly and not getting a chance to clean up. To clear up the problem initially, you must reboot. After that, we need to figure out what's causing it to quit unexpectedly. We have never been able to duplicate the problem here, so we have spent weeks examining the code by hand to try to find possible problem spots, and we have been sending out new versions to people who can identify a specific cause. The question is not when will PCS start work on this, but rather when will we stop. This style of self-policing code has been in every version of WebCatalog since day 1, so the serial# loss-problem is a side-effect of something else entirely.Technical Support | ==== eCommerce and Beyond ==== Pacific Coast Software | WebCatalog, WebMerchant, 11770 Bernardo Plaza Court | SiteEdit Pro, PhotoMaster, San Diego, CA 92128 | Typhoon 619/675-1106 Fax: 619/675-0372 | http://www.smithmicro.com/ Associated Messages, from the most recent to the oldest:

    
  1. Re: Paranoid about serial numbers...not (Brian B. Burton 1998)
  2. Re: Paranoid about serial numbers...not (Kenneth Grome 1998)
  3. Re: Paranoid about serial numbers...not (PCS Technical Support 1998)
  4. Re: Paranoid about serial numbers...not (Bill Taylor 1998)
  5. Re: Paranoid about serial numbers...not (Kenneth Grome 1998)
  6. Re: Paranoid about serial numbers...not (Stephan Neumann 1998)
  7. Paranoid about serial numbers...not (PCS Technical Support 1998)
>>but what can i do when MY serial number ist not stolen. >>and webcat lose the serial number??? > >That's the real issue here? >What are we supposed to do about this?The real issue is that WebCatalog is quitting unexpectedly and not getting a chance to clean up. To clear up the problem initially, you must reboot. After that, we need to figure out what's causing it to quit unexpectedly. We have never been able to duplicate the problem here, so we have spent weeks examining the code by hand to try to find possible problem spots, and we have been sending out new versions to people who can identify a specific cause. The question is not when will PCS start work on this, but rather when will we stop. This style of self-policing code has been in every version of WebCatalog since day 1, so the serial# loss-problem is a side-effect of something else entirely.Technical Support | ==== eCommerce and Beyond ==== Pacific Coast Software | WebCatalog, WebMerchant, 11770 Bernardo Plaza Court | SiteEdit Pro, PhotoMaster, San Diego, CA 92128 | Typhoon 619/675-1106 Fax: 619/675-0372 | http://www.smithmicro.com/ PCS Technical Support

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