Re: SM's Tech Help (or lack of)

This WebDNA talk-list message is from

2000


It keeps the original formatting.
numero = 27685
interpreted = N
texte = >On my initial email to them (webcatalog@smithmicro.com) I got an >'auto-response' about 3 dasy later, then when I went to the webpage >referenced in the email, I updated the information, then received an email >telling me I didn't enter the data inbetween the lines properlySorry, we're still getting used to the new automated tech support tracking system. I'll have an engineer contact you directly to see if we can clear this up faster.Technical Support ********************************** Smith Micro, Internet Solutions Div | eCommerce (WebCatalog) 16855 West Bernardo Drive, #380 | ------------------------- San Diego, CA 92127 | Software & Site Development WebCatalog Support: (858) 675-0632 | http://www.smithmicro.com Fax: (858) 675-0372 **********************************------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Associated Messages, from the most recent to the oldest:

    
  1. Re: SM's Tech Help (or lack of) (WebDNA Support 2000)
  2. Re: SM's Tech Help (or lack of) (Joseph D'Andrea 2000)
  3. Re: SM's Tech Help (or lack of) (Therio, Dale 2000)
>On my initial email to them (webcatalog@smithmicro.com) I got an >'auto-response' about 3 dasy later, then when I went to the webpage >referenced in the email, I updated the information, then received an email >telling me I didn't enter the data inbetween the lines properlySorry, we're still getting used to the new automated tech support tracking system. I'll have an engineer contact you directly to see if we can clear this up faster.Technical Support ********************************** Smith Micro, Internet Solutions Div | eCommerce (WebCatalog) 16855 West Bernardo Drive, #380 | ------------------------- San Diego, CA 92127 | Software & Site Development WebCatalog Support: (858) 675-0632 | http://www.smithmicro.com Fax: (858) 675-0372 **********************************------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to WebDNA Support

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