Re: Storebuilder, Smith-Micro Tech Support

This WebDNA talk-list message is from

2000


It keeps the original formatting.
numero = 29242
interpreted = N
texte = Are you by any chance using Related or Accessory items. I had a similar problem where if a related item or accessory was added to the cart, all previous items purchased disappeared from the shopping cart.If so, you need to add a ?cart=[cart] to the two href=results.tpl links on the full.inc page.=============================================== Brian Dumont DIVEmar inc. Telephone: 1-613-821-2470 FAX 1-613-821-2766 http://www.divemar.com EMAIL: info@divemar.com ===============================================> From: Christopher Mackay > Reply-To: (WebCatalog Talk) > Date: Sat, 18 Mar 2000 11:01:00 > To: (WebCatalog Talk) > Subject: Re: Storebuilder, Smith-Micro Tech Support > > I've been having all kinds of trouble with the StoreBuilder. > Behaviours that look like (but aren't) browser caching issues. Add a > new item to your cart, a previously-deleted item magically reappears. > I don't think anyone on this list actually uses StoreBuilder, though, > cause I couldn't get any help here (and this is a pretty helpful > group of users, from what I've seen). > > I put a call into SmithMicro, got a pretty quick response, they had a > look into my StoreBuilder-biult files online, determined that there > was indeed an error in the StoreBuilder code in WebCat 3.0.7 > (Mac-only error?), and I was supposed to have new templates in hand > last Monday. Since then, they've been pretty quiet. Either the > problem's bigger than originally thought, or they're otherwise > occupied. Either way, it'd be nice to know what's up... I hear > they're working on 3.0.8 right now -- maybe they plan to roll > everything into that release rather than addressing my issues > specifically. > > Other than the speed of getting a solution, SM Tech support has been > reasonably responsive -- even phoning me here in New Brunswick (VERY > long distance from California 8). ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Associated Messages, from the most recent to the oldest:

    
  1. Re: Storebuilder, Smith-Micro Tech Support (Christopher Mackay 2000)
  2. Re: Storebuilder, Smith-Micro Tech Support (Brian Dumont 2000)
  3. Re: Storebuilder, Smith-Micro Tech Support (Christopher Mackay 2000)
Are you by any chance using Related or Accessory items. I had a similar problem where if a related item or accessory was added to the cart, all previous items purchased disappeared from the shopping cart.If so, you need to add a ?cart=[cart] to the two href=results.tpl links on the full.inc page.=============================================== Brian Dumont DIVEmar inc. Telephone: 1-613-821-2470 FAX 1-613-821-2766 http://www.divemar.com EMAIL: info@divemar.com ===============================================> From: Christopher Mackay > Reply-To: (WebCatalog Talk) > Date: Sat, 18 Mar 2000 11:01:00 > To: (WebCatalog Talk) > Subject: Re: Storebuilder, Smith-Micro Tech Support > > I've been having all kinds of trouble with the StoreBuilder. > Behaviours that look like (but aren't) browser caching issues. Add a > new item to your cart, a previously-deleted item magically reappears. > I don't think anyone on this list actually uses StoreBuilder, though, > cause I couldn't get any help here (and this is a pretty helpful > group of users, from what I've seen). > > I put a call into SmithMicro, got a pretty quick response, they had a > look into my StoreBuilder-biult files online, determined that there > was indeed an error in the StoreBuilder code in WebCat 3.0.7 > (Mac-only error?), and I was supposed to have new templates in hand > last Monday. Since then, they've been pretty quiet. Either the > problem's bigger than originally thought, or they're otherwise > occupied. Either way, it'd be nice to know what's up... I hear > they're working on 3.0.8 right now -- maybe they plan to roll > everything into that release rather than addressing my issues > specifically. > > Other than the speed of getting a solution, SM Tech support has been > reasonably responsive -- even phoning me here in New Brunswick (VERY > long distance from California 8). ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Brian Dumont

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