Re: Storebuilder, Smith-Micro Tech Support

This WebDNA talk-list message is from

2000


It keeps the original formatting.
numero = 29243
interpreted = N
texte = We may well be. I'll look into it -- thanks!>Are you by any chance using Related or Accessory items. I had a similar >problem where if a related item or accessory was added to the cart, all >previous items purchased disappeared from the shopping cart. > >If so, you need to add a ?cart=[cart] to the two href=results.tpl links on >the full.inc page. > >=============================================== >Brian Dumont >DIVEmar inc. >Telephone: 1-613-821-2470 FAX 1-613-821-2766 >http://www.divemar.com EMAIL: info@divemar.com >=============================================== > > > From: Christopher Mackay > > Reply-To: (WebCatalog Talk) > > Date: Sat, 18 Mar 2000 11:01:00 > > To: (WebCatalog Talk) > > Subject: Re: Storebuilder, Smith-Micro Tech Support > > > > I've been having all kinds of trouble with the StoreBuilder. > > Behaviours that look like (but aren't) browser caching issues. Add a > > new item to your cart, a previously-deleted item magically reappears. > > I don't think anyone on this list actually uses StoreBuilder, though, > > cause I couldn't get any help here (and this is a pretty helpful > > group of users, from what I've seen). > > > > I put a call into SmithMicro, got a pretty quick response, they had a > > look into my StoreBuilder-biult files online, determined that there > > was indeed an error in the StoreBuilder code in WebCat 3.0.7 > > (Mac-only error?), and I was supposed to have new templates in hand > > last Monday. Since then, they've been pretty quiet. Either the > > problem's bigger than originally thought, or they're otherwise > > occupied. Either way, it'd be nice to know what's up... I hear > > they're working on 3.0.8 right now -- maybe they plan to roll > > everything into that release rather than addressing my issues > > specifically. > > > > Other than the speed of getting a solution, SM Tech support has been > > reasonably responsive -- even phoning me here in New Brunswick (VERY > > long distance from California 8). > >------------------------------------------------------------- >This message is sent to you because you are subscribed to > the mailing list . >To unsubscribe, E-mail to: >To switch to the DIGEST mode, E-mail to > Regards,Christopher Mackay, Multimedia Developer Tantramar Interactive, http://www.tantramar.com/ 506/364-1097 cell: 364-7659 fax: 536-2409------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Associated Messages, from the most recent to the oldest:

    
  1. Re: Storebuilder, Smith-Micro Tech Support (Christopher Mackay 2000)
  2. Re: Storebuilder, Smith-Micro Tech Support (Brian Dumont 2000)
  3. Re: Storebuilder, Smith-Micro Tech Support (Christopher Mackay 2000)
We may well be. I'll look into it -- thanks!>Are you by any chance using Related or Accessory items. I had a similar >problem where if a related item or accessory was added to the cart, all >previous items purchased disappeared from the shopping cart. > >If so, you need to add a ?cart=[cart] to the two href=results.tpl links on >the full.inc page. > >=============================================== >Brian Dumont >DIVEmar inc. >Telephone: 1-613-821-2470 FAX 1-613-821-2766 >http://www.divemar.com EMAIL: info@divemar.com >=============================================== > > > From: Christopher Mackay > > Reply-To: (WebCatalog Talk) > > Date: Sat, 18 Mar 2000 11:01:00 > > To: (WebCatalog Talk) > > Subject: Re: Storebuilder, Smith-Micro Tech Support > > > > I've been having all kinds of trouble with the StoreBuilder. > > Behaviours that look like (but aren't) browser caching issues. Add a > > new item to your cart, a previously-deleted item magically reappears. > > I don't think anyone on this list actually uses StoreBuilder, though, > > cause I couldn't get any help here (and this is a pretty helpful > > group of users, from what I've seen). > > > > I put a call into SmithMicro, got a pretty quick response, they had a > > look into my StoreBuilder-biult files online, determined that there > > was indeed an error in the StoreBuilder code in WebCat 3.0.7 > > (Mac-only error?), and I was supposed to have new templates in hand > > last Monday. Since then, they've been pretty quiet. Either the > > problem's bigger than originally thought, or they're otherwise > > occupied. Either way, it'd be nice to know what's up... I hear > > they're working on 3.0.8 right now -- maybe they plan to roll > > everything into that release rather than addressing my issues > > specifically. > > > > Other than the speed of getting a solution, SM Tech support has been > > reasonably responsive -- even phoning me here in New Brunswick (VERY > > long distance from California 8). > >------------------------------------------------------------- >This message is sent to you because you are subscribed to > the mailing list . >To unsubscribe, E-mail to: >To switch to the DIGEST mode, E-mail to > Regards,Christopher Mackay, Multimedia Developer Tantramar Interactive, http://www.tantramar.com/ 506/364-1097 cell: 364-7659 fax: 536-2409------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Christopher Mackay

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