Re: StoreBuilder Shopping Cart
This WebDNA talk-list message is from 2000
It keeps the original formatting.
numero = 32399
interpreted = N
texte = I figured out that the template was results.tpl. I changed the shownext to [shownext cart=[cart]] (of course I'm not sure this is the proper format). I've learned enough about webdna to get in trouble! Anyway that change had no effect. The cart will still empty the first item and replace it with the new item. This is a real problem. This catalog is grossing around $3000/day and I hate to think how many sales are being lost from sheer customer frustration.We have not made any modifications so I can only assume that StoreBuilder carried the bug from the master_store. Call me silly but I don't really think that a $3400 catalog software should have a bug that keeps customers from buying things! Unless of course it was only meant to have 20 items per section.If you would like to see first hand what it does, go to http://www.winnerscircleinc.com , click on products. Pick any section. Add an item to the cart, scroll to the bottom of the page, hit the 21-40 button (or any button for that matter), pick another item and add it to the cart and watch what happens.WebDNA Support wrote:> >When a user selects a section, adds an item to the shopping cart and > >then goes to the next group (21-40) items in the same section and adds > >an item to the shopping cart, the second item added replaces the first > >item that is already in the cart. This only happens when adding items > >from the same section, next group. Going from section to section and > >adding items from the first group works fine. > > > >Anyone got any ideas?? > > I think the shownext links on that template are missing the > cart=[cart] parameter, so a new cart is being generated each time. > > Technical Support ********************************** > Smith Micro, Internet Solutions Div | eCommerce (WebCatalog) > 16855 West Bernardo Drive, #380 | ------------------------- > San Diego, CA 92127 | Software & Site Development > WebCatalog Support: (858) 675-0632 | http://www.smithmicro.com > Fax: (858) 675-0372 ********************************** > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list
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I figured out that the template was results.tpl. I changed the shownext to [shownext cart=[cart]] (of course I'm not sure this is the proper format). I've learned enough about webdna to get in trouble! Anyway that change had no effect. The cart will still empty the first item and replace it with the new item. This is a real problem. This catalog is grossing around $3000/day and I hate to think how many sales are being lost from sheer customer frustration.We have not made any modifications so I can only assume that StoreBuilder carried the bug from the master_store. Call me silly but I don't really think that a $3400 catalog software should have a bug that keeps customers from buying things! Unless of course it was only meant to have 20 items per section.If you would like to see first hand what it does, go to http://www.winnerscircleinc.com , click on products. Pick any section. Add an item to the cart, scroll to the bottom of the page, hit the 21-40 button (or any button for that matter), pick another item and add it to the cart and watch what happens.WebDNA Support wrote:> >When a user selects a section, adds an item to the shopping cart and > >then goes to the next group (21-40) items in the same section and adds > >an item to the shopping cart, the second item added replaces the first > >item that is already in the cart. This only happens when adding items > >from the same section, next group. Going from section to section and > >adding items from the first group works fine. > > > >Anyone got any ideas?? > > I think the shownext links on that template are missing the > cart=[cart] parameter, so a new cart is being generated each time. > > Technical Support ********************************** > Smith Micro, Internet Solutions Div | eCommerce (WebCatalog) > 16855 West Bernardo Drive, #380 | ------------------------- > San Diego, CA 92127 | Software & Site Development > WebCatalog Support: (858) 675-0632 | http://www.smithmicro.com > Fax: (858) 675-0372 ********************************** > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > Web Archive of this list is at: http://search.smithmicro.com/ ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/
Larry Cline
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