Re: Urgent WebCatalog problem

This WebDNA talk-list message is from

2000


It keeps the original formatting.
numero = 32871
interpreted = N
texte = >I am having a problem with one of our website. >The usual person that deals with WebCatalog is on holidays and our >clients are getting very irate about the problem. > >When a customer fills in the order form on the site and they hit >submit, the following error appears in Netscape: Netscape's network >connection was refused by the server www.opsm.com.au. The server may >not be accepting connections or may be busy. Try connecting again >later. This error appears immediately after hitting the submit >button. >The following error appears in Internet Explorer: A connection >failure has occurred. This error appears after about 15 seconds. > >I don't know why there would be a connecton problem. You can still >navigate around the site without any problem. The error message only >appears after going through the online order form. > >Because I haven't dealt with WebCatalog before, I wouldn't have a >clue where to look for the problem. Any assistance in this matter >would be greatly appreciated. I am sure there is a simple remedy. > >------------------------------------------------------------- >This message is sent to you because you are subscribed to > the mailing list . >To unsubscribe, E-mail to: >To switch to the DIGEST mode, E-mail to > >Web Archive of this list is at: http://search.smithmicro.com/Where on your site is this happening( what page) so I can take a look at it.Jeff Logan------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ Associated Messages, from the most recent to the oldest:

    
  1. Re: Urgent WebCatalog problem (Mike Davis 2000)
  2. Urgent WebCatalog problem (Carl Weston 2000)
  3. Re: Urgent WebCatalog problem (Jeff Logan 2000)
  4. Re: Urgent WebCatalog problem (Joseph D'Andrea 2000)
  5. Re: Urgent WebCatalog problem (Jesse Proudman 2000)
>I am having a problem with one of our website. >The usual person that deals with WebCatalog is on holidays and our >clients are getting very irate about the problem. > >When a customer fills in the order form on the site and they hit >submit, the following error appears in Netscape: Netscape's network >connection was refused by the server www.opsm.com.au. The server may >not be accepting connections or may be busy. Try connecting again >later. This error appears immediately after hitting the submit >button. >The following error appears in Internet Explorer: A connection >failure has occurred. This error appears after about 15 seconds. > >I don't know why there would be a connecton problem. You can still >navigate around the site without any problem. The error message only >appears after going through the online order form. > >Because I haven't dealt with WebCatalog before, I wouldn't have a >clue where to look for the problem. Any assistance in this matter >would be greatly appreciated. I am sure there is a simple remedy. > >------------------------------------------------------------- >This message is sent to you because you are subscribed to > the mailing list . >To unsubscribe, E-mail to: >To switch to the DIGEST mode, E-mail to > >Web Archive of this list is at: http://search.smithmicro.com/Where on your site is this happening( what page) so I can take a look at it.Jeff Logan------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ Jeff Logan

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