Cart ID Duplication
This WebDNA talk-list message is from 2001
It keeps the original formatting.
numero = 36704
interpreted = N
texte = Just come across a worrying issue.We were called by a customer who, whilst proceeding through the invoice page, had found that there was someone else's address details already entered in the form.Our invoice form will automatically populate the details from the shopping cart file if they have already been entered, thus allowing the customer to return to the store to add any items they'd forgotten about, without having to worry about re-entering their address details.Our belief has always been that due to the cart ID been totally unique, there would be no-way two people could get the same cart, therefore if would be impossible for anyone to see anyone else's details.Now the details the customer saw, belonged to a customer who had entered his name and address in the invoice, but had abandoned his cart, thus leaving the shoppingcart file to exist for 24 hours. Then the second customer had come along, managed to get the same Cart ID, and thus had seen the first customers address details when he went into the invoice page.Checking our weblogs for this day, we discovered that 15 different people had been issued the same Cart ID.Our initial thought, was that someone had linked to our site, and had included a Cart ID in the link, this proved not to be the case as all users had come directly into the site.The one thing that does connect them though, is that they all used the same ISP - we are therefore assuming that this problem was connected to a cache server.Has anyone come across this problem before? Any idea why it's happening?Any solutions short of running a database tracking all issued cart ID's?Thanks. ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list
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Just come across a worrying issue.We were called by a customer who, whilst proceeding through the invoice page, had found that there was someone else's address details already entered in the form.Our invoice form will automatically populate the details from the shopping cart file if they have already been entered, thus allowing the customer to return to the store to add any items they'd forgotten about, without having to worry about re-entering their address details.Our belief has always been that due to the cart ID been totally unique, there would be no-way two people could get the same cart, therefore if would be impossible for anyone to see anyone else's details.Now the details the customer saw, belonged to a customer who had entered his name and address in the invoice, but had abandoned his cart, thus leaving the shoppingcart file to exist for 24 hours. Then the second customer had come along, managed to get the same Cart ID, and thus had seen the first customers address details when he went into the invoice page.Checking our weblogs for this day, we discovered that 15 different people had been issued the same Cart ID.Our initial thought, was that someone had linked to our site, and had included a Cart ID in the link, this proved not to be the case as all users had come directly into the site.The one thing that does connect them though, is that they all used the same ISP - we are therefore assuming that this problem was connected to a cache server.Has anyone come across this problem before? Any idea why it's happening?Any solutions short of running a database tracking all issued cart ID's?Thanks. ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/
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